Alchemer Mobile

NOVEMBER 13, 2024

For example, asking, “What do you like most about our product?” For example, “On a scale of 1 to 10, how likely are you to recommend our product?” For example, tracking CSAT over time can reveal trends in customer sentiment. For example, if a customer rates their experience poorly, you can ask a follow-up question.

Customer Satisfaction 238

Customer Satisfaction Product Research Data Visualization Customer Feedback 238

Userpilot

MAY 8, 2024

Wondering how to build a customer success dashboard for your team? From the article, you will learn what a customer success dashboard is, why you need it, and what metrics it should include. And how to build a dashboard for your customer success team using Userpilot analytics ! Populate your dashboard with up to 30 reports.

Data Visualization 105

Data Visualization Dashboard Onboarding KPIs Analytic Tools 105

Product Innovation Educators

JULY 22, 2024

Example: Imagine you’re designing a new dashboard for a fintech app. Example: For our dashboard, we might ask, “How might we create a dashboard that helps analysts quickly spot trends and take action?” Example: Imagine you’re designing a new dashboard for a fintech app.

User Testing 301

User Testing Data Visualization Research Software Feedback Software 301

The Product Manager Coach Blog

JANUARY 14, 2025

Highlight Relevant Experience: Share examples of similar challenges youve tackled in the past to build confidence. A dashboard showing metrics like feature adoption or user engagement amplifies your credibility. How to Get Started: Audit the Product Backlog: Pinpoint low-effort, high-value opportunities to drive quick results.

Data Visualization 93

Data Visualization Customer Feedback Strategy User Friction 93

Userpilot

NOVEMBER 14, 2024

A customer expansion strategy is a playbook for increasing the revenue from your existing customers, for example, by selling them additional products and services or encouraging them to upgrade to higher plans. For example, Grammarly offers only a limited number of premium suggestions in its free plan.

Data Visualization 105

Data Visualization Customer Experience Analytic Tools Customer Feedback 105

Userpilot

JULY 23, 2024

Are you in need of some MarTech stack examples to inspire your own? We will also consider valuable examples of tools that can inspire your process. The best examples are Userpilot , Hotjar , and Google Analytics. Examples include SEMrush and Moz. Examples include Marketo and MailChimp.

Analytic Tools 105

Analytic Tools Research Software Data Visualization Reporting Tools 105

Userpilot

NOVEMBER 17, 2024

With the product usage dashboard, you can track user engagement metrics, popular pages and features, top interactions, trends, and even browser preferences. Know what you’re looking for before you start looking Dashboards have been a fad in the SaaS sphere for a while now. And the concept of diminishing returns sets in.

Data Visualization 93

Data Visualization Analytic Tools Software Review Feedback Software 93

Userpilot

NOVEMBER 7, 2024

Examples could be streamlining communication or effectively tracking customer engagement to support your customer success efforts. Reports & analytics : Provide tailored analytics, dashboards, and reporting capabilities to track customer engagement, identify trends , and enable data-driven decision-making for improved customer success.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

The Product Guy

JANUARY 23, 2025

For example, if youre struggling to maintain a fitness routine, you might typically ask, Why cant I stay motivated? This insight could lead to implementing shared dashboards or concise weekly recaps, fostering clearer communication and smoother collaboration. But quick fixes rarely address the root cause.

User Testing 150

User Testing Customer Feedback Customer Experience Events 150

Userpilot

DECEMBER 18, 2024

For example, are new users exploring core functions or just the basics? For example, welcome surveys for gathering information on user JTBD. Dashboard : Customize the analytics dashboard or choose from pre-built ones to easily visualize and compare key metrics over time. UX analytics FAQs What is analytics in UX?

Data Visualization 105

Data Visualization Analytic Tools Research Software User Testing 105

Roman Pichler

MARCH 9, 2021

To better understand how the goals in figure 1 can be applied, let’s take a look at an example. This helps the individuals create an effective sales and marketing strategy, for example, and to make the right architecture and technology decisions. You can also access the contents of this article on my YouTube Channel : Sample Goals.

Product Goals 388

Product Goals Weak Development Team User Testing Vision 388

Userpilot

JUNE 4, 2024

Looking for a customer behavior analysis example to see how you can extract valuable insights? Once you understand user needs , you can optimize the product experience, for example, by providing in-app guidance. A good example of a SMART goal would be “Increase free trial conversions by 7.3% Book the demo to find out more!

Data Visualization 105

Data Visualization Customer Feedback User Testing Customer Experience 105

Userpilot

MAY 7, 2024

We handpicked a few of the best SaaS walkthrough examples and explained what made them great. 10 interactive walkthrough examples that guide new users: Rocketbots — Welcome survey and interactive walkthrough. 10 interactive walkthrough examples that guide new users Now, we get to the core of this article. Reduce time to value.

Feedback Software 105

Feedback Software Analytic Tools Reporting Tools Customer Communications 105

Userpilot

MARCH 29, 2024

Looking for practical customer journey analytics examples to inspire your own strategy? It will also dive into examples that can help you improve your customer journey based on insights into your customer behavior. Track customer behavior with Userpilot’s dashboards. You are in the right place!

Data Visualization 102

Data Visualization Analytic Tools Customer Feedback Customer Experience 102

Userpilot

SEPTEMBER 4, 2024

Examples of vanity metrics include: – Free trial user count : It only shows how many people started a trial, not how many found value in your product. Userpilot is a product growth platform that you can use to collect, visualize, and analyze user behavior data in custom dashboards. Book the demo to learn more!

Data Visualization 105

Data Visualization Onboarding KPIs Analytic Tools Feedback Software 105

Userpilot

MARCH 9, 2025

For example, 71% of customers now expect far more personalization than before. Examples of qualitative research methods include: Focus groups: Recruit a group of participants to discuss their opinions and feelings about a new product, service, or feature. For example, are you trying to validate a new product idea ?

Research Software 83

Research Software User Testing Analytic Tools Feedback Software 83

Intercom, Inc.

FEBRUARY 24, 2021

You can build your own custom charts and dashboards to see the metrics that matter in a single view, and access more of the data you need to measure team performance and improve operational efficiency. With custom reports, now you can track industry-standard metrics beyond pre-built dashboards.

Data Visualization 243

Data Visualization Reporting Tools User Testing Customer Experience 243

Userpilot

APRIL 22, 2024

Examples of end-user support strategies include: Interactive walkthroughs. Here’s an example of a technical support offer from Appcues. Example of how to get help from support. For example, resource centers , knowledge bases , help articles, managed community forums, product documentation, or automated chatbots.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

JULY 29, 2024

This article will help you conduct your own by providing you with a competitive analysis example and some templates. For example, in-app surveys created using Userpilot can help you gather information from customers who have switched from a competitor and why they did so. You can use surveys, interviews, or focus groups with customers.

Data Visualization 111

Data Visualization Research Software Reporting Tools Feedback Software 111

Userpilot

JULY 14, 2024

Demographic segmentation example in Userpilot. Behavioral segmentation example in Userpilot. An example of a needs-based segmentation model could be to divide customers based on their use case. Take an example of a subscription-based streaming service conducting customer segmentation analysis.

Data Visualization 109

Data Visualization Analytic Tools Reporting Tools Research Software 109

Userpilot

JULY 10, 2024

In this blog, we explain eleven user experience and interaction design guidelines supported by real-life examples to improve product engagement. Example of system status visibility from Google Docs When users are writing on Google Docs and are connected to the Internet, a small “Saving…” indicator appears at the top.

Customer Experience 100

Customer Experience Data Visualization User Experience Analytic Tools 100

Intercom, Inc.

NOVEMBER 3, 2021

An example would be one of your servers running at 100% CPU. An example here would be the number of 5XX HTTP errors your service is returning to the callers. If it is actionable, is there a dashboard link and does it show all known potential causes? After all, your server is then just performing at the best work-for-cost ratio!

Data Visualization 209

Data Visualization Engineering Systems Review Software Review 209

Userpilot

JULY 16, 2024

Are you a SaaS product manager in search of product differentiation examples to inspire your differentiation strategy? Some product differentiation examples to guide your approach include: Userpilot differentiates itself through its comprehensive feature suite. Let’s consider a few examples: 1.

Differentiation 111

Differentiation Analytic Tools Research Software Feedback Software 111

Sachin Rekhi

FEBRUARY 16, 2020

Here are three examples of vision narratives from companies we've all heard of: Amazon.com - Shareholder Letter, written by Jeff Bezos in 1997. For example, here is a video from 2016 that showcases the vision for SpaceX's Interplanetary Transport System which aims to bring the first manned crew to Mars. Execution: Metrics Dashboards.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

Userpilot

JUNE 11, 2024

We’ve selected 10 interactive walkthrough examples to get your creative juices rolling! For each example, we covered: The strategy used. Here are 10 product walkthrough examples to inspire your own: Rocketbots uses a personalized welcome page and checklists to guide users. What made the walkthrough great. Key takeaways for you.

Analytic Tools 104

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 104

Userpilot

JULY 2, 2024

This article will show seven examples of business analytics to highlight its positive impact. Monitor with a churn prevention dashboard to improve retention. To manage these insights, create a churn prevention dashboard. For examples of business analytics in action, Userpilot can show you how it works.

Data Visualization 105

Data Visualization Analytic Tools Customer Experience Customer Feedback 105

Userpilot

SEPTEMBER 10, 2024

For example, you can offer different onboarding experiences for beginners versus power users. With it, you’ll be able to automatically send surveys based on specific conditions, trigger a follow-up question , and analyze responses on an NPS dashboard. Roadmap example from Roadmunk. Creating an NPS survey with Userpilot.

Data Visualization 111

Data Visualization Analytic Tools Feedback Software Product Research 111

Userpilot

MARCH 27, 2024

That said, let’s explore some secondary navigation examples, the role of secondary navigation in UX, the key differences between primary and secondary navigation, and share some strategies to aid your navigation. The secondary navigation of your website or application can make or break product engagement —that’s how essential it is.

Feedback Software 105

Feedback Software Research Software Data Visualization Product Research 105

Userpilot

FEBRUARY 25, 2024

Funnel analysis examples can help product managers find the missing puzzle pieces to improve user journeys. Five funnel examples to extract actionable insights: Marketing and sales funnel. Example of a user journey map. Here’s an example of how pairing with other reports gives you better insights. Activation funnel.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

APRIL 30, 2024

For example, Slack , initially popular in tech industries, expanded its reach to various sectors, including education and non-profits to increase its user base. HubSpot ’s Customer Service Hub is a good example. For example, your general goal could be to increase your revenue or market share. You get the drift.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

Userpilot

APRIL 30, 2024

It also provides examples of SaaS organizations that have mastered it and explains how Userpilot can help you follow in their footsteps. For example, personalized onboarding reduces time to value. Transparent pricing , for example, based on JTBDs , is one of the characteristics of value-based growth. Set prices based on value.

Feedback Software 105

Feedback Software Analytic Tools Product Research Data Visualization 105

Userpilot

JULY 22, 2024

Let’s explore the steps to develop a solid positioning statement and some examples of successful brand positioning from other companies. Competitive positioning example of Userpilot and Appcues. But how can you start crafting an effective positioning strategy that appeals to your target audience?

Research Software 103

Research Software Positioning Data Visualization Definition 103

Userpilot

AUGUST 30, 2024

In this article, we’ll explore 7 product advertising examples to inspire you—from video ads and social media marketing to events and blogging. Here are seven of the best advertising campaign examples in SaaS: 1. Here are seven product marketing examples to inspire your next product advertisement campaign.

Feedback Software 105

Feedback Software Analytic Tools Advertising Research Software 105

Reveal

DECEMBER 23, 2024

Lets consider an example: Imagine youre a product manager for a mobile app, and you notice that users are abandoning the app at the sign-up stage. Example: Say youre monitoring a key feature in your app that users need to complete tasks, but you notice engagement is lower than expected. You can ensure that performance remains optimal.

Data Visualization 64

Data Visualization Embedded Analytics Analytic Tools Feedback Software 64

Userpilot

JULY 10, 2024

For example, a SMART goal for SaaS product marketing could be increasing trial sign-ups by 20% over the next three months. User persona example. For example, content marketing might be excellent for building trust and educating potential customers, while paid marketing can quickly boost visibility and drive immediate traffic.

Analytic Tools 98

Analytic Tools Feedback Software Research Software User Testing 98

Userpilot

MARCH 10, 2024

In this article, we’ll take a closer look at different examples of behavioral patterns. Examples of user behavior patterns include deferred choices, progressive disclosure, safe exploration, instant gratification, and more. A user persona example. Product usage dashboard in Userpilot. User journey mapping.

Data Visualization 105

Data Visualization User Testing Customer Feedback Customer Experience 105