Userpilot

SEPTEMBER 11, 2023

Ideas from feature request surveys for developing product roadmap. You can then easily identify the passives and detractors with an NPS dashboard, as it shows the scores and the percentage of each respondent category. NPS analytics dashboard in Userpilot. Tag feature event data in Userpilot. Trend analysis in Userpilot.

Data Visualization 87

Data Visualization Analytic Tools Feedback Software Customer Feedback 87

Userpilot

AUGUST 5, 2023

Set up custom events to track user activities. It involves tracking events and metrics and using the insights to make data-driven business decisions. It involves using tools or methods for tracking data and determining the events you need to track. Below is an example of a feature analytics dashboard by Userpilot.

Data Visualization 82

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 82

Userpilot

MARCH 28, 2024

User analytics play an essential part in the product development and management process. Its aim is to help teams understand user behavior and offer actionable insights on how to improve the user experience. Armed with such insights , teams can better prioritize product initiatives to deliver more customer value faster.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

FEBRUARY 20, 2023

Product analytics tools empower teams to make informed decisions on how to add more value and offer a better user experience. To create funnels, Amplitude recommends using its Pathfinder function which analyzes sequences of events leading up to conversions. Pendo Dashboard. How does this sound? Ready to dive in?

Data Visualization 92

Data Visualization Analytic Tools Feedback Software Reporting Tools 92

Userpilot

FEBRUARY 21, 2023

TL;DR Heap is a digital insights platform that allows product teams to track user behavior in mobile and web-based applications. In Heap, you can segment users based on their demographics and event completion, while in Pendo you can also use mobile-specific data, like the OS version. Dashboard in Heap.

Data Visualization 89

Data Visualization Analytic Tools Feedback Software Reporting Tools 89

Userpilot

JULY 31, 2023

TL;DR Pendo is a product growth platform for product , marketing , customer success , and UX design teams. Pendo Feedback is a module for collecting and managing customer requests. Pendo is currently developing AI features to enhance experience personalization , product discovery and accelerate product-led growth.

Data Visualization 74

Data Visualization Feedback Software Analytic Tools Reporting Tools 74

Userpilot

AUGUST 31, 2023

The key differences between Heap and Google Analytics 4 (GA4) are: Heap automatically tracks everything through code installation while GA4 combines both auto-collected and user-defined events. Setting up a funnel analytics dashboard in GA4 is similar to Heap in terms of setting up steps. Heap's Event Visualizer.

Data Visualization 59

Data Visualization Analytic Tools Feedback Software Reporting Tools 59

The Product Coalition

JANUARY 6, 2023

You have to integrate the SDK (Software Development Kit) of the mobile app analytics solution into your mobile app. This mobile app tracking SDK collects user interaction data and sends it into your mobile app analytics solution, where it will be processed and converted into insights on a dashboard for your product team.

Analytic Tools 127

Analytic Tools Data Visualization Onboarding KPIs Customer Feedback 127

The Product Coalition

JULY 13, 2022

Best teams on a budget who need the basics. Their tightly packed visual dashboards organize the data in a way that makes it easy to map out sales funnels, track common paths, uncover behavior patterns, and identify friction points. So if you’re a mobile app team, consider using a mobile-first analytics platform. Learning curve.

Data Visualization 117

Data Visualization Analytic Tools Feedback Software Reporting Tools 117

Userpilot

JUNE 26, 2023

Product metrics are critical for product growth managers to develop the right product strategies and drive continuous value for customers. TL;DR Product metrics are measurable indicators of product management efforts and how users interact with your product. What are product metrics?

Onboarding KPIs 69

Onboarding KPIs Analytic Tools Data Visualization Customer Experience 69

Userpilot

APRIL 7, 2023

When your product is catering to other businesses, it can be difficult for sales reps and other teams to understand the needs and experiences of the clients, especially if the client company sells multiple products. However, customer insights can help your teams understand all aspects of your B2B partners.

Data Visualization 81

Data Visualization Analytic Tools Feedback Software Research Software 81

Userpilot

JULY 29, 2024

And you can always turn to your support or sales team for insights. Poor value proposition. Poor internal team collaboration. Support pain points Support pain points refer to the difficulties customers face when interacting with your customer support teams. Poor ticket resolution rates.

User Friction 69

User Friction Feedback Software Analytic Tools Data Visualization 69

Userpilot

AUGUST 30, 2024

For example, a customer journey map for a project management tool will consider a buyer's journey from when they discover the tool (awareness), through the consideration, decision, onboarding, usage, and loyalty stages. A user journey map, however, will focus on the user's journey within the project management tool.

Data Visualization 77

Data Visualization Customer Experience User Experience Analytic Tools 77

The Product Coalition

MARCH 15, 2023

If you’re a financial services product manager, you’ll know that crafting an effective fintech app onboarding process is no small feat. Ideally, with a great onboarding flow, when someone asks one of your customers what their favorite part of managing their finances is, they hold up their phone and say “the app I use.”

Onboarding KPIs 131

Onboarding KPIs Analytic Tools Research Software Data Visualization 131

Userpilot

MARCH 26, 2024

Amplitude Analytics – the best digital analytics tool for event tracking. Sprout Social – the best social media management platform. The path analysis tool in Userpilot enables teams to analyze user behavior by observing the entire customer journey users take inside the product. What is digital analytics? Enterprise.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

Amplitude Analytics – the best digital analytics tool for event tracking. Sprout Social – the best social media management platform. The path analysis tool in Userpilot enables teams to analyze user behavior by observing the entire customer journey users take inside the product. What is digital analytics? Enterprise.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

Amplitude Analytics – the best digital analytics tool for event tracking. Sprout Social – the best social media management platform. The path analysis tool in Userpilot enables teams to analyze user behavior by observing the entire customer journey users take inside the product. What is digital analytics? Enterprise.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

Amplitude Analytics – the best digital analytics tool for event tracking. Sprout Social – the best social media management platform. The path analysis tool in Userpilot enables teams to analyze user behavior by observing the entire customer journey users take inside the product. What is digital analytics? Enterprise.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

Amplitude Analytics – the best digital analytics tool for event tracking. Sprout Social – the best social media management platform. The path analysis tool in Userpilot enables teams to analyze user behavior by observing the entire customer journey users take inside the product. What is digital analytics? Enterprise.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Intercom, Inc.

SEPTEMBER 10, 2020

It’s an approach that’s served him well along the road to building the HubSpot sales team, where he was CRO for nine years. This has created large amounts of data for running teams. . These are some of the inputs that businesses can put into a revenue cycle management (RCM) dashboard to understand if it’s scaling profitably.

Onboarding KPIs 226

Onboarding KPIs Customer Experience User Testing Weak Development Team 226

Userpilot

MAY 26, 2024

Path Analysis : Userpilot’s path analysis allows you to understand your users’ journey before or after a certain event. Dashboard and Reporting : Userpilot offers intuitive dashboards that aggregate key metrics and reports for easy analysis. Event tracking and qualitative data capture. Detailed event tracking.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Indicative

FEBRUARY 6, 2020

Thanks to customer feedback we have a lot of exciting features in the pipeline, that’s why we’d love if you shared your feedback (good or bad) here through our two-question survey ! The insights and information important to you and your team will automatically be delivered via email when you need them. New Features. Scheduled Reports.

Data Visualization 81

Data Visualization User Testing Product Research Reporting Tools 81

Userpilot

JULY 14, 2021

Userguiding and Product Fruits offer more features, but have very clonky and buggy UX and UI, which makes them feel ‘half-baked’ and offers a poor user experience. As your team of 4 is trying to make it (and not break it!), You need to give them the right tools to do that – ideally without much involvement from your dev team.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

Mixpanel

JANUARY 12, 2023

If you know a thing or two about product development, you’ve heard of the “a-ha” moment. Product and growth managers often build onboarding flows that get users to this moment fast. And while this isn’t bad, it forgets that keyword research is a study of language. I love looking at Plaid’s history.

Data Visualization 115

Data Visualization User Testing Research Software Product Research 115

Userpilot

SEPTEMBER 28, 2022

Are you tracking product management metrics to evaluate your product and monitor its progress? In this article, we’ll discuss 10 product management metrics that you can’t do without. In this article, we’ll discuss 10 product management metrics that you can’t do without. So, let’s dive in!

Onboarding KPIs 69

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 69

Userpilot

MARCH 31, 2023

To perform attrition analysis, track in-app user engagement, gather user feedback , segment customers based on engagement and satisfaction, send churn surveys, and get an analysis overview on the dashboard. A dashboard gives an overview of your key customer metrics and visualizes trends in metrics like churn rates using simple charts.

Data Visualization 90

Data Visualization Analytic Tools Feedback Software Customer Feedback 90

Userpilot

MAY 21, 2023

In our guide, we discuss; The importance of features releases The stages of a successful release Best practices for each of these stages We also mention how Userpilot can help your product team orchestrate your feature releases. Before developing a new feature, make sure it’s in line with your product vision.

Onboarding KPIs 71

Onboarding KPIs Feedback Software User Testing Product Research 71

Userpilot

JANUARY 12, 2023

The 4 principal ways to monitor user behavior in SaaS include tracking feature usage, custom behavior tracking with events, using heatmaps , and user funnel analytics. Gain a better understanding of how customers interact with your product or service and make data-driven decisions about product development. Ready to practice?

Analytic Tools 89

Analytic Tools Data Visualization Feedback Software Customer Feedback 89

Userpilot

SEPTEMBER 4, 2023

Effective journey mapping entails customer research, gathering cross-functional teams, brainstorming sessions, and refining maps based on data and feedback. Robust analytics, campaign management, and personalization engines enable orchestration. Trends analytics : View trends on up to 4 events over a specific timeframe.

Data Visualization 76

Data Visualization User Testing Analytic Tools Customer Feedback 76

Userpilot

APRIL 8, 2021

UX debt affects high-growth SaaS companies in industries where time-to-market is mission-critical and bootstrapped startups without a design team most. Code-free workarounds can 2x your feature adoption despite bad UX. Besides, in a lot of companies UX debt is a controlled management concept. What is UX debt?

Research Software 98

Research Software Feedback Software UX Weak Development Team 98

Amplitude

NOVEMBER 4, 2020

Our tool is fundamental to every stage of our product development process. In this post, we hone in on three of the most important levels: finding your North Star Metric, product development, and customer success. At Amplitude, we’re big believers in aligning product teams to a standard North Star Metric.

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Customer Experience 52

Mixpanel

MAY 23, 2024

Sometimes, features don’t even make it to the beta stage—and that’s often not a bad thing when you consider the alternative is overspending time and resources to force a feature that isn’t worth it. As a product manager at Mixpanel, I spend a lot of my time testing and evaluating new features and changes for our product.

Data Visualization 52

Data Visualization User Testing Product Research Testing 52

Userpilot

MAY 18, 2023

Testings: UX testing focuses on evaluating the usability and efficiency of the product, while CX testing aims to assess overall customer satisfaction and identify strengths and weaknesses in customer workflows. For example, imagine a CEO purchasing your onboarding tool for their product manager to help design onboarding flows.

Customer Experience 78

Customer Experience User Testing Analytic Tools Feedback Software 78

Mixpanel

MAY 8, 2023

Growing a digital product and company is a multi-team sport. For marketing teams focused on getting more user traffic and signups, Google Analytics has been the tool of choice. Define what a session is for your site based on specific event start, timeout, or sending session IDs according to how you’ve defined it in another tool.

Data Visualization 52

Data Visualization Analytic Tools Embedded Analytics Reporting Tools 52

Amplitude

MAY 18, 2017

The world of product development is changing rapidly. Those that survive now move faster than ever before, leveraging trends in product development like agile, devops, microservices, continuous integration and autonomous testing to go from quarterly release trains to multiple releases per day. But today, online is the product.

Data Visualization 87

Data Visualization Analytic Tools Weak Development Team Onboarding KPIs 87

The Product Coalition

DECEMBER 13, 2020

Image provided by Melon Heads Illustrating Being a product manager in a hungry, cross-functional, talented squad is exciting and satisfying. So how can a product manager keep their head above water? that I have written up about how to manage that squad life. At the same time, it can also be stressful, confusing, and frustrating.

Data Visualization 97

Data Visualization Technical Review User Testing Weak Development Team 97

Userpilot

SEPTEMBER 4, 2023

Effective journey mapping entails customer research, gathering cross-functional teams, brainstorming sessions, and refining maps based on data and feedback. Robust analytics, campaign management, and personalization engines enable orchestration. Trends analytics : View trends on up to 4 events over a specific timeframe.

Data Visualization 52

Data Visualization User Testing Analytic Tools Customer Feedback 52