Userpilot

NOVEMBER 17, 2024

With the product usage dashboard, you can track user engagement metrics, popular pages and features, top interactions, trends, and even browser preferences. That is, if you want product teams to define events, track metrics , and build reports all on their own. And the concept of diminishing returns sets in.

Data Visualization 93

Data Visualization Analytic Tools Software Review Feedback Software 93

Userpilot

MARCH 18, 2024

In SaaS, a new user activation dashboard can become a massive product analytics tool to understand and optimize the user journey. But how can a dashboard for user activation can help you engage more users? What is a new user activation dashboard? moment ," impacting user retention and satisfaction.

Data Visualization 105

Data Visualization Onboarding KPIs Dashboard Customer Experience 105

Userpilot

MARCH 17, 2024

Analytics dashboards are visualization tools that give you an overview of key metrics. In this article, we’ll discuss 10 analytics dashboard examples. It will give you a better understanding of the type of metrics to monitor in your dashboard and help you draw product growth insights from them. Book a demo to learn more.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Dashboard 98

Alchemer Mobile

NOVEMBER 13, 2024

Event feedback surveys gather insights on attendee satisfaction. Real-time analysis helps respond to trends as they arise, with dashboards visualizing results for quick, data-driven decisions. In marketing, they can gauge brand awareness, assess advertising effectiveness, or understand customer preferences.

Customer Satisfaction 238

Customer Satisfaction Product Research Data Visualization Customer Feedback 238

Userpilot

OCTOBER 19, 2024

Plus, the ability to create custom NPS dashboards allow you to analyze the results easily without writing a line of code. Get real-time access to customer feedback via a centralized dashboard that updates as responses come in. Visualize detailed reports with advanced data segmentation and dashboards.

Feedback Software 105

Feedback Software Analytic Tools Data Visualization Research Software 105

Userpilot

AUGUST 21, 2024

If you want to get the data you need without having to collect it first, Heap tracking features can capture in-app events automatically and make retroactive analysis a breeze. Let’s explore: The types of events Heap can track and how to set them up. Change events : Changes in the values of inputs, text, and element selection.

Analytic Tools 101

Analytic Tools Data Visualization Feedback Software Events 101

Userpilot

NOVEMBER 14, 2024

In-app behavior , like events they’ve completed, features they’ve used, or in-app flows they’ve engaged with. You can do it by conducting a path analysis , which is a visualization of all user activities leading up to an event. Well, you can easily track the metrics from one of Userpilot’s analytics dashboards.

Data Visualization 105

Data Visualization Customer Experience Analytic Tools Customer Feedback 105

Alchemer Mobile

JUNE 4, 2019

Mobile marketers and product managers can immediately take action on events in Apptentive by simply flipping a switch. Apptentive also offers “codeless integration” through mParticle, without requiring customers to create a new series of events within their apps. This saves companies valuable time and resources.

Feedback Software 240

Feedback Software Analytic Tools Data Visualization User Testing 240

Folding Burritos

JANUARY 25, 2018

Create internal dashboards, docs or wiki pages, only to realize that’s where information goes to die, because people can’t find it, don’t understand the tool or forget to go there. ” “What important events/milestones are coming up?” You know, questions like: “What are we learning at the moment?”

Data Visualization 347

Data Visualization Product Research Feedback Software Reporting Tools 347

Product Talk

DECEMBER 13, 2023

Thomas had some hesitations about defining these “copy events” as an outcome because it felt like too much of a blunt-force object or a traction metric. Now Thomas had a few potential outcomes—clue captures and copy events. Now they’re using copy events as their desired outcome and clue captures as a health metric.

Data Visualization 299

Data Visualization Analytic Tools Reporting Tools Technical Review 299

Userpilot

NOVEMBER 29, 2024

Automatic capturing of events Fullstory uses autocapture to record every session interaction without manual tagging. Other analytics features, like funnels , custom dashboards, page flow analytics, segmentation, or trends, are available as add-ons. Custom dashboards. This is the foundation of the session recording functionality.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

MARCH 5, 2025

Factors I consider when evaluating customer analytics tools Important core features Analytics dashboards : Provide real-time visualizations of key performance indicators (like active users and page views) at a glance, so you can easily track changes. Automatically capture all events with Userpilot. Analyze user funnels in Userpilot.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

NOVEMBER 28, 2024

PostHog – Suitable for developers and product teams – Free for up to 1 million events/month; paid plans are priced based on usage. Filter sessions by user attributes, company data, specific in-app events , and UI element interactions. 5 Pricing: Free for up to 1 million events/month. G2 rating: 4.4/5

Analytic Tools 105

Analytic Tools Research Software Feedback Software Reporting Tools 105

Userpilot

DECEMBER 8, 2024

You can trail events within the replays (both client and server-side) to do interesting detective work, as well as get ideas to optimize your product from the AI. Setting up dashboards is confusing. Heres the magic: it links recordings directly to user events so you can see the bigger picture. There arent many chart options.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Alchemer Mobile

MAY 19, 2021

Mobile marketers and product managers can immediately take action on events in Apptentive by simply flipping a switch. Apptentive also offers “codeless integration” through mParticle, without requiring customers to create a new series of events within their apps. This saves companies valuable time and resources. Apptentive.

Feedback Software 236

Feedback Software Data Visualization User Testing Customer Feedback 236

Intercom, Inc.

AUGUST 31, 2021

Using event-based triggers, you can send relevant messages in real time and enrich them with metadata for an even more personalized experience. Event trigger: 30 days before renewal date. Event trigger: Purchase. Event trigger: Signed up. Event trigger: Subscription ended. Event trigger: CSV export failed.

Messaging 218

Messaging User Testing Reporting Tools Feedback Software 218

Reveal

JANUARY 27, 2025

Latest Update Features: Custom Toolbars: Full control over dashboard menus. Custom Toolbar Options: Full Control Over Menus Developers can now fully customize dashboard and visualization toolbars using the revealView.onMenuOpening event handler. Interactive Filtering: Compare data instantly. visualization title).

Data Visualization 64

Data Visualization Customer Experience Customer Feedback Development 64

Alchemer Mobile

NOVEMBER 22, 2024

Completion of specific events or in-app activities– Such as a successful checkout or abandoned cart. Target customers based on: Expressed sentiment – Whether they’ve repeatedly praised the app (“Fans”), expressed dissatisfaction (“Risks”), or recently changed their sentiment.

Feedback Software 130

Feedback Software User Testing Research Software Customer Feedback 130

Userpilot

MARCH 30, 2025

Monitor mobile app behavior Pendo Mobile provides event tracking and analytics to monitor how users interact with an app. Dashboards. You can track key metrics on mobile engagement with custom dashboards. No need for manual event tagging when it comes to features, pages, or buttons. Heres what it offers: Event tracking.

Data Visualization 66

Data Visualization Analytic Tools Feedback Software Reporting Tools 66

Alchemer Mobile

NOVEMBER 10, 2022

Mobile marketers and product managers can immediately take action on events in Apptentive by simply flipping a switch. Apptentive also offers “codeless integration” through mParticle, without requiring customers to create a new series of events within their apps. This saves companies valuable time and resources. Apptentive.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Userpilot

MARCH 4, 2025

Ill share some features you can expect to find in a typical tool, although please note that its unlikely youll find a tool that has them all: Event tracking: All real user monitoring tools capture user actions like clicks, scrolls, and form infills, so you can see precisely how users interact with each page. Example of DebugBears dashboard.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Intercom, Inc.

JULY 14, 2022

A typical workflow involved looking at a dashboard full of charts with metrics sliced and diced by various attribute combinations. A typical operational dashboard we used before doubling down on traces. We’d already built a great relationship with them while using their tool for structured events in the past. Why traces?

Data Visualization 272

Data Visualization Onboarding KPIs Customer Feedback Engineering 272

Userpilot

FEBRUARY 4, 2025

The engagement score aggregates user actions by assigning values to events, such as logins, feature usage, or support interactions. Monitor these events throughout the customer journey. 1-10) to each event based on their importance and impact on customer health. Get the sum of the total event values from all tracked events.

Onboarding KPIs 59

Onboarding KPIs Data Visualization Customer Feedback Customer Experience 59

Productside

MARCH 18, 2025

March 21 (12:00-12:30pm EST): LinkedIn Live Tip-off event Meet the contenders, hear expert predictions, and get ready to vote March 25: Round 1 voting begins Cast your vote on LinkedIn to help your favorite startups advance. Analytics Which platform gives teams the clearest insights without drowning them in dashboards? Four winners.

Data Visualization 156

Data Visualization Product Research Analytic Tools Reporting Tools 156

Intercom, Inc.

JUNE 8, 2022

Plus, rich information and actions such as switching to a different inbox, viewing conversation events, or accessing extra context about the customer can be expanded when needed. You can also combine this new table view with the recently released real-time dashboard, providing live Inbox and agent performance metrics.

Customer Experience 229

Customer Experience Dashboard Naming Events 229

Userpilot

MAY 11, 2024

Some of its key functionalities include event tracking , user segmentation , session replays, heatmaps , and path/ funnel analysis. You also get a live data feed to track necessary events in real time. Limited segmentation capabilities : You can only segment users based on in-app events and account properties.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

AUGUST 22, 2024

You will also learn about two alternative product analytics solutions for event tracking; Userpilot and Google Analytics 4. It provides features such as (custom) event tracking , customer segmentation, and multiple analytical reports, for example, funnel and cart analysis. Amplitude tracking is based on events. Session replays.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

FEBRUARY 13, 2025

Communicate findings effectively A well-structured custom dashboard makes it easier for you to share insights across teams. When we launch a new feature, we create a funnel dashboard to measure how many users discover, activate, and keep using it. Looker Studio: Best for creating free, customizable dashboards with Google integrations.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Customer Feedback 52

Userpilot

MARCH 4, 2025

Or, you can discover that simplifying your project dashboard (based on low engagement metrics) retains more customers. Choose a holistic RUM solution Select a real user monitoring tool that does more than track basic events. Automatically capture all event data with Userpilot. Most tools already do that.

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Customer Feedback 52

Userpilot

MAY 23, 2024

Userpilot allows you to track multiple user actions as if they were one by creating custom events. Userpilot offers 4 predesigned analytics dashboards for tracking important metrics in one place: Product Usage , New Users Activation , Core Feature Engagement, and User Retention dashboard. These could be existing or new reports.

Data Visualization 105

Data Visualization Onboarding KPIs Customer Experience Analytic Tools 105

Reveal

MARCH 13, 2025

Flexible Chart Legend Positioning: Move and align legends for better dashboard design. Date Filter API Update: More Power for Developers Enhanced API Usability: The onDateFilterMenuOpening event now utilizes IRVDateFilterMenuItem objects for more structured handling.

Data Visualization 59

Data Visualization Customer Experience User Experience Customer Feedback 59

Userpilot

AUGUST 22, 2024

Although Clari is often praised for its clean dashboard and easy tracking functions, it’s also underpowered and buggy. Pros of Clari autocapture Some notable pros of Clari auto-capture include: Clari is renowned for its clean dashboard visualization. Depending on your needs, the dashboard may be too simplistic.

Data Visualization 105

Data Visualization Analytic Tools Customer Experience Customer Feedback 105

Intercom, Inc.

AUGUST 12, 2020

That painful choice ends today as we unveil an array of new features that range from advanced ticketing workflows to new Inbox views, from beefed-up Reporting dashboards to sophisticated asynchronous support. These are deep, powerful features that significantly uplevel the Intercom experience across the Inbox, Messenger, Reporting, and more.

Data Visualization 249

Data Visualization Reporting Tools Customer Experience Customer Feedback 249

Userpilot

APRIL 26, 2024

The must-have features for customer tracking software in 2024 are: The ability to track customer data regarding their behaviors during events. Have built-in and custom analytics dashboards for easy data visualization. Dashboards for customer data analytics. Review user data on Userpilot’s main dashboard. Event tracking.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Software Review 105

Userpilot

MAY 27, 2024

They usually come with drag-and-drop functionalities to allow users to create and track events without writing code. They come with user-friendly drag-and-drop interfaces, easy event tracking , and customizable dashboards. You can even use various filters to refine the data on its interactive dashboards. Tableau pricing.

Data Visualization 104

Data Visualization Analytic Tools Reporting Tools Customer Feedback 104

Reveal

JULY 9, 2024

Chart % Based Filtering [Beta] Chart % Based Filtering in Reveal enhances your dashboard’s interactivity by allowing percentage-based interactions across various visualizations. this feature enables a data point selected in one chart to dynamically influence and update other charts on the dashboard.

Data Visualization 108

Data Visualization Analytic Tools Feedback Software Customer Feedback 108

Userpilot

FEBRUARY 25, 2025

Heatmaps and event tracking show what they overlook. Create custom session playlists in Userpilot by filtering users, events, and behavior patterns to find key insights. For example, when metrics show teams actively using dashboards but having low report exports, replays reveal them taking screenshots instead.

Data Visualization 88

Data Visualization User Testing Customer Feedback Customer Experience 88