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11 Best Customer Success Tools in 2024 (for Startups to Enterprises)

Userpilot

Top customer success management platforms for mid-market and enterprise companies. Zapscale – from $500/month to $2000/month and customizable enterprise packages. Userpilot – from $250/month to $800/month and customizable enterprise packages. Reporting and dashboards for outcome tracking. G2 rating : 4.8

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New One-click Dashboard Templates ineG Enterprise v7.2

eG Innovations

One-click dashboard templates are among a number of tools available within eG Enterprise to allow organizations to rapidly set up targeted and bespoke views for a wide range of audiences across their organizations, whilst avoid the costs and inconsistencies of building and maintaining many individual dashboards.

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The Enterprise Guide to Session Replay

Userpilot

Todays guide takes a deep dive into session replay for enterprise companies. How do enterprise teams leverage session replays? Enterprise teams face unique challenges when it comes to optimizing user experiences across complex applications. Looking for a Session Replay Tool for Your Enterprise? Short answer: No.

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UX Analytics: It’s Not Just About Data Collection and Methods

Userpilot

How to start your UX analysis. UX analytics involves gathering, analyzing, and interpreting data about how users interact with your product or service. Dashboard : Customize the analytics dashboard or choose from pre-built ones to easily visualize and compare key metrics over time. UX analytics tools worth considering.

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PLG for Enterprise: Best Practices for Scalable Business Growth

Userpilot

PLG for enterprise? We look at how you can combine the two seemingly incompatible worlds and examine examples of companies that have managed to achieve this. As enterprise products tend to be complex, their value may be difficult to experience through free trials or freemium. Book the demo to see how it can help your business.

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So, your boss’s boss walks into your office and changes your roadmap…

The Product Guy

You spend months in discovery carefully understanding the customer, the business needs, the software requirements and how to execute it all. It turns out it was over 35 forms that were riddled with conditional logic, a redundant backend ticketing system, several dashboard views and needed to cater to a myriad of job functions.

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How to Leverage HubSpot Customer Journey Analytics

Userpilot

Unify your data to deliver better customer experiences : You can combine data using the flexible and customizable HubSpot marketing dashboards to see the initiatives that yield the best results for your business. Service Hub Enterprise plan is available at $1200 monthly and gives users unlimited contacts.