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Our 10 Selected Session Recording Software for Product and Engineering Teams

Userpilot

With so many options available, how do you choose the right session recording software for your team? Best session replay software shortlist Userpilot – Best for product and marketing teams – Price starts at $249/month (free trial available). This article aims to simplify the decision-making process. G2 rating: 4.6/5

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12 Best NPS Software and Survey Tools to Consider

Userpilot

Think of Net Promoter Score (NPS) software as a tool to measure your customers’ feelings about your product, and categorize them based on their level of loyalty (promoters, neutrals, and detractors). Plus, the ability to create custom NPS dashboards allow you to analyze the results easily without writing a line of code.

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Is Your Product Analytics Broken? How to Actually Act on the Data You Collect

Userpilot

Kevin has almost a decade of experience working at some of the world’s most innovative software companies. Next, the analytics setup depends on engineers, which disrupts their workflow. It also draws out the process by requiring time-consuming agreement on needs and strict protocols, like QA reviews.

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When should engineering managers write code?

Intercom, Inc.

Many engineers who make the transition to a management role face a bit of a conundrum – if I stop doing hands-on work, my team will lose a strong engineer and instead will gain an inexperienced manager. Therefore, coding activities may become a distraction from what is really important in your new position.

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Is your engineering team experiencing alert fatigue? Ask these 8 questions

Intercom, Inc.

Alert fatigue is a common problem among engineering teams that handle operations and maintain infrastructure. The result is lots of semi-meaningful alerts, noise, context-switching, and multitasking for the on-call engineer. We introduced regular alert review sessions for teams dealing with frequent alerts.

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A guide to AI prototyping for product managers

Lenny Rachitsky

For much more hands-on learning, sign up for Colin’s live four-week cohort-based course on AI prototyping , where you’ll master AI prototyping tools, debug common issues, and build a fundamental understanding of how coding works. Use code “LENNYSLIST” to get $100 off. Enrollment closes January 23rd.

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A Leader's Guide to Metrics Reviews

Sachin Rekhi

One practice that both companies established was weekly executive-level metrics reviews. I've come to believe that establishing such a metrics review meeting is critical for developing an effective data-driven culture and I wanted to share some of the best practices around doing so. Why metrics reviews matter.