The Product Manager Coach Blog

JANUARY 14, 2025

A dashboard showing metrics like feature adoption or user engagement amplifies your credibility. Tailor Your Communication: Adapt your messaging for different audiences, whether its engineering teams or senior leadership. Highlight Relevant Experience: Share examples of similar challenges youve tackled in the past to build confidence.

Data Visualization 93

Data Visualization Customer Feedback Strategy User Friction 93

Intercom, Inc.

JULY 14, 2022

A typical workflow involved looking at a dashboard full of charts with metrics sliced and diced by various attribute combinations. That skill required constant practice – an unrealistic ask for the majority of product engineers who are busy delivering product. A typical operational dashboard we used before doubling down on traces.

Data Visualization 272

Data Visualization Onboarding KPIs Customer Feedback Engineering 272

The Product Guy

MAY 7, 2020

Data PM: organizations dealing in data products (building AI/ML based products) prefer a PM with data science background so that they can appreciate the problems well and being able to work with data engineers/scientists. The PRD is a PM’s primary communication tool with engineers. Hard Skills Required for the Role.

Technical Review 398

Technical Review Product Management Product Manager Research Software 398

Userpilot

OCTOBER 19, 2024

Plus, the ability to create custom NPS dashboards allow you to analyze the results easily without writing a line of code. Get real-time access to customer feedback via a centralized dashboard that updates as responses come in. Visualize detailed reports with advanced data segmentation and dashboards.

Feedback Software 105

Feedback Software Analytic Tools Data Visualization Research Software 105

Intercom, Inc.

NOVEMBER 30, 2022

Ensure all your metrics/dashboards track the success of this type of customer. Focus your roadmap on optimizing it, and only then … Find your new revenue engine. Ensure every function blank sheets their roadmaps and only takes inputs from target customers. Adapt your entire customer funnel (sales, services, support, etc.)

Engineering 151

Engineering Research Software Onboarding KPIs Customer Experience 151

UX Planet

JANUARY 22, 2025

Problem Brief Over a span of 4 weeks, we tested Civians platform and created design solutions to improve the overall user experience of the dashboard. We also encouraged them to think out loud while they were navigating the dashboard, to help us uncover their mental model and identify hidden insights.

Data Visualization 98

Data Visualization Research Software Feedback Software Reporting Tools 98

Mixpanel

AUGUST 18, 2022

At most companies, software engineers are in a constant state of rushing to get features and bug fixes out the door. This means product analytics can be seen as a burdensome afterthought for a lot of engineers —one that just adds more grind to an already packed schedule. Allow engineering to lay a strong analytics foundation.

Data Visualization 104

Data Visualization Analytic Tools Engineering Technical Review 104

Sachin Rekhi

FEBRUARY 16, 2020

Google - The Anatomy of a Large-Scale Hypertextual Web Search Engine, written by Larry Page & Sergey Brin in 1998. That level of precision provided incredible clarity to both our sales and product teams as we tried to build the very best product and sales engine for this very specific audience definition. Execution: Metrics Dashboards.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

Intercom, Inc.

APRIL 13, 2021

Our product engineers are empowered to build great features, fast. So we decided to do something contrary to our engineering principles – run our search infrastructure ourselves on Elastic Compute Cloud hosts, or EC2 as it’s known. In Intercom, we believe that shipping is our company’s heartbeat. Architecture of the system.

Reporting Tools 249

Reporting Tools Data Visualization Customer Experience User Testing 249

Productside

MARCH 18, 2025

Analytics Which platform gives teams the clearest insights without drowning them in dashboards? Its the self-serve analytics platform that transforms raw numbers into intuitive dashboards. Capitol AI AI-powered storytelling engine that turns raw data into insightful narratives. The Categories: Who Will Reign Supreme?

Data Visualization 156

Data Visualization Product Research Analytic Tools Reporting Tools 156

Sachin Rekhi

APRIL 5, 2020

Too often companies say they are data-driven but when I actually look inside to see how teams are operating, I hear anecdotes like the following: "I look at dashboards when I get a chance, but there is so much going on that I'm not looking at them regularly." "I The best place to start is not by just throwing together a dashboard of metrics.

Systems Review 196

Systems Review Software Review Data Visualization User Testing 196

Intercom, Inc.

AUGUST 31, 2021

With these new transactional messaging capabilities, you can reach your customers where they already are, using timely, relevant, personalized messages that are simple to set up and easy to measure – no engineering team required. Own the messaging from beginning to end – no engineer needed. Message type: Chat. Audience: Users.

Messaging 218

Messaging User Testing Reporting Tools Feedback Software 218

Userpilot

SEPTEMBER 29, 2022

How can growth engineering help you take your marketing up a notch? This is where growth engineering comes in handy. In this article, we will be discussing everything you need to know about the growth engineering framework and its processes. Technical skills are highly desirable but not mandatory for growth engineers.

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience User Testing 98

The Product Coalition

OCTOBER 5, 2020

It’s even harder when product managers and engineers are bogged down with work that distracts them from their highest leverage activities of identifying problems and building products people want to use to solve those problems. So the question becomes, how can we reduce the time it takes engineers to fix issues? Measures of success.

Embedded Analytics 167

Embedded Analytics Data Visualization Reporting Tools Weak Development Team 167

Userpilot

MARCH 30, 2025

Dashboards. You can track key metrics on mobile engagement with custom dashboards. Now, although you can perform retroactive analysis through tagging, you still need engineering help to track server-side events or add more complex setups. Custom dashboards and reports. Feature heatmaps. You must tag a feature to do this.

Data Visualization 66

Data Visualization Analytic Tools Feedback Software Reporting Tools 66

Product Innovation Educators

FEBRUARY 25, 2019

My guest is Paresh Shah, who is pursuing his passion of helping engineers transform into innovators, intrapreneurs, and inspiring leaders. Product managers are the nexus in companies because they work at the intersection of many functions from engineering to marketing. Hopefully, that will make sense when you hear it.

Technical Advisors 175

Technical Advisors Data Visualization Weak Development Team Analytic Tools 175

Userpilot

FEBRUARY 25, 2025

Engineers can see the exact conditions that trigger issues: Instead of relying on vague bug reports, engineers can watch sessions where users encounter errors, complete with console logs and network data. Track user engagement trends in Userpilot with interactive dashboards showing daily and weekly behavior patterns.

Data Visualization 88

Data Visualization User Testing Customer Feedback Customer Experience 88

The Product Coalition

DECEMBER 23, 2021

Inefficient dashboard configuration Traders often leverage dashboards to monitor data from personal accounts, control transactions and contracts, follow the latest currency market trends and shifts. To increase working efficiency, users can tweak dashboards and choose the most topical tabs. And here’s when UX testing steps in.

Weak Development Team 184

Weak Development Team UX User Testing Technical Review 184

Intercom, Inc.

AUGUST 25, 2020

I just can’t make sense of this dashboard.”. Paul Grice , a 20th century philosopher of language who studied how conversation works, is a perennial touchstone for teams working in AI, linguistic engineering, and conversational design. We all know what a conversation between two people sounds like. Hey, can you help me a sec?”.

Research Software 290

Research Software User Testing Product Research Customer Experience 290

Mind the Product

MAY 15, 2017

His roles over the last 15 years have started with engineering and architecture, and moved on from there to product management, and now he oversees product, but also data science, engineering, and UI/UX teams. You need to start investing in things like systems, automation, feedback loops, and metrics dashboards.

Product Research 124

Product Research User Testing Product Management Product Manager 124

UX Planet

FEBRUARY 5, 2025

Collaborating on digital product design with engineers or managers follows the same principles as the prisoners dilemmaboth of you can either cooperate or defect. For example, the more technical the product, the larger the designers technology gap that must be filled by an engineer. Prisoners dilemma in digital productdesign.

Technical Advisors 77

Technical Advisors Analytic Tools Feedback Software Reporting Tools 77

Userpilot

MARCH 30, 2025

You can build onboarding carousels, push notifications, in-app messages , and surveys from a single dashboard. Setup is fast and straightforward, so your team can start building fast without waiting on engineering. All this data is accessible from a single dashboard alongside your web product analytics. userpilot.com Learn more!

Data Visualization 66

Data Visualization Analytic Tools Feedback Software User Testing 66

Userpilot

JULY 16, 2024

On the other hand, a technical product manager brings in-depth technical knowledge to guide the development process , often working closely with engineering and design teams. Facilitate collaboration between the product owner and the engineering team. Track key product metrics with analytics dashboards. Product vision benefits.

Analytic Tools 111

Analytic Tools Research Software Data Visualization Feedback Software 111

Folding Burritos

FEBRUARY 22, 2016

A modern product team is made of highly intelligent, creative engineers and designers. I think a data visualization dashboard would be great as a first screen in the back-office.”. The original request was to ‘add a data visualization dashboard as a first screen on the product’. Antoine de Saint-Exupéry. Why do you think that?

Analytic Tools 322

Analytic Tools Reporting Tools Data Visualization User Testing 322

Userpilot

SEPTEMBER 12, 2024

Solution : To address data accuracy challenges without diverting engineering resources, Dealfront integrated Userpilot’s feedback widget. They added a ‘Report data issue’ icon to their dashboard , triggering a survey that allows users to report inaccuracies. The team added the ‘Report data issue’ icon to their dashboard.

Data Visualization 105

Data Visualization Product Research Embedded Analytics Feedback Software 105

Product Innovation Educators

AUGUST 14, 2023

In really large organizations, a lot of the people issues turn into how to maintain culture across the team, what the ratios should be between product and engineering and how they ensure that they’re not duplicating efforts across different team members. We gave the pod some metrics that they were accountable for moving.

Technical Review 268

Technical Review User Testing Weak Development Team Vision 268

Intercom, Inc.

JANUARY 20, 2022

It probably started around October last year, where myself and Darragh – I run a product team, Darragh runs an engineering team – were looking at how we work, and we’re hearing a lot of feedback bubbling up from some of our people that we were getting slower. Some of this cut deep. There’s an aversion to taking risks.

Feedback Software 249

Feedback Software Reporting Tools Product Research Data Visualization 249

The Secret PM Handbook

FEBRUARY 9, 2018

The specific types of problems they they face (heterogeneous projects that all require separate treatment, lots of conflicting information in their existing project management approaches, importance of having a cross-company or cross-enterprise dashboard or reporting, and so on). How the other alternative solutions might be failing them.

Data Visualization 186

Data Visualization Reporting Tools Research Software User Testing 186

The Product Coalition

JUNE 3, 2021

Dashboards of user behavior summarizing trends. Usage dashboards are maps that influence what we measure but also how we iterate. We’ve all seen the over-excited PM with his vanity metrics dashboard. You wouldn’t launch a new product without a cohesive set of logs and dashboards to measure success. Tell the truth.

Feedback Software 178

Feedback Software Data Visualization Research Software User Testing 178

The Product Coalition

MAY 18, 2022

Thus, custom software development and engineers face the same challenges faced by the market demand. Most software engineers work in custom software development firms, so it’s easier for them to see which parts need continuous improvement. Next, people use cards or images to illustrate work items on the dashboard as work progresses.

Reporting Tools 148

Reporting Tools Software Development Software Developers Feedback Software 148

Userpilot

JULY 23, 2024

Search Engine Optimization Tools that help with optimizing content, keyword research , and technical aspects. Track product growth metrics with a custom Userpilot dashboard. Dashboards : In addition to the built-in dashboards, you can also create a new one to help you track user behavior metrics, spot patterns, and compare data.

Analytic Tools 105

Analytic Tools Research Software Data Visualization Reporting Tools 105

The Product Coalition

JULY 13, 2022

Their tightly packed visual dashboards organize the data in a way that makes it easy to map out sales funnels, track common paths, uncover behavior patterns, and identify friction points. In terms of reporting, UXCam’s drag and drop team dashboard is easy for non-technical team members to use. Product Analytics. Session Insights.

Data Visualization 131

Data Visualization Analytic Tools Feedback Software Reporting Tools 131

Intercom, Inc.

SEPTEMBER 10, 2020

As an engineer by training, in pressure situations he tends to “lean to the quant.” These are some of the inputs that businesses can put into a revenue cycle management (RCM) dashboard to understand if it’s scaling profitably. It’s the classic conflict: left brain versus right brain; art versus science.

Onboarding KPIs 226

Onboarding KPIs Customer Experience User Testing Weak Development Team 226

Mind the Product

FEBRUARY 20, 2020

I could use this same sentence for a product, scrum master, or engineering manager role. Did you install analytics or build dashboards? Note for this example that the applicant just tells us what they did in a very literal sense. In addition, “leading” in product management can be very vague. Tell us about it. Iterate and Refine.

Data Visualization 214

Data Visualization Weak Development Team User Testing Product Research 214

Userpilot

FEBRUARY 13, 2025

Many data visualization tools provide no-code or low-code options, so anyone on the team can visualize data without waiting on engineers. Communicate findings effectively A well-structured custom dashboard makes it easier for you to share insights across teams. If you see drop-offs, you can quickly adjust onboarding or fix issues.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Customer Feedback 52

UX Planet

FEBRUARY 5, 2025

Rumi revamped their platform with responsive designs that would make any software engineers heart flutter. Furthermore, Rumi implemented a dynamic recommendation engine that personalized the shopping experience based on user behavior and preferences. Yes, you heard right75%.

Customer Experience 97

Customer Experience User Testing User Experience Data Visualization 97