Userpilot

MARCH 18, 2024

In SaaS, a new user activation dashboard can become a massive product analytics tool to understand and optimize the user journey. But how can a dashboard for user activation can help you engage more users? What is a new user activation dashboard? moment ," impacting user retention and satisfaction.

Data Visualization 80

Data Visualization Onboarding KPIs Dashboard Customer Experience 80

Userpilot

APRIL 22, 2024

In SaaS, it’s advised to follow customer success best practices to ensure that users achieve their desired outcomes with your product and become loyal advocates for your brand. 17 customer success best practices you can apply in any SaaS include: Tailoring the onboarding experience using customer data to increase retention and success.

Analytic Tools 69

Analytic Tools Feedback Software Research Software Customer Experience 69

Userpilot

JULY 21, 2024

Embarking on a career as a data analyst involves a combination of education, skills development, and practical experience. Data analysts have a plethora of tools to enhance their work: Userpilot is a no-code tool for product analytics, while Tableau and Power BI excel in data visualization and business intelligence, etc.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

The Product Coalition

OCTOBER 8, 2023

Explore the secrets of creating a successful Crypto Prediction and Opinion Platform, and provide users with insights to help them navigate the cryptocurrency market wisely. Crypto prediction platforms provide valuable insights into the volatile world of cryptocurrency markets, aiding users in making informed decisions.

Data Visualization 135

Data Visualization Reporting Tools Feedback Software Customer Feedback 135

Userpilot

JULY 20, 2024

Embarking on a career as a retention manager involves a combination of education, skills development, and practical experience. Customer retention managers rely on various tools to enhance customer satisfaction and loyalty. Userpilot and Custify offer solutions for onboarding, in-app engagement, and personalized experiences.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

JULY 21, 2024

Embarking on a career as a data scientist involves a combination of education, skills development, and practical experience. Looking into tools for data scientists? Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. Book a demo to see it in action!

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

JULY 21, 2024

Embarking on a career as a business intelligence analyst involves a combination of education, skills development, and practical experience. While a bachelor’s degree in a relevant field like computer science, information systems, or statistics is often preferred, it’s not always a strict requirement.

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

Userpilot

JULY 17, 2024

In this article, we will outline the typical journey for product design managers, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities. TL;DR A product design manager in the SaaS industry oversees the design and development of software products.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

JUNE 27, 2024

Embarking on a career as a customer insights manager involves a combination of education, skills development, and practical experience. TL;DR A customer insights manager is a professional responsible for analyzing and interpreting data related to customer behavior , preferences, and feedback to inform strategic business decisions.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Customer Feedback 52

Userpilot

SEPTEMBER 19, 2024

Segment users to personalize their experiences Userpilot lets you segment users based on their in-app behavior, survey responses, and other attributes. This helps you personalize your in-app messaging/guidance so they’re relevant to the individual needs of every trial or freemium cohort and increase the odds of them converting into customers.

Data Visualization 72

Data Visualization User Testing Customer Experience Research Software 72

Userpilot

DECEMBER 19, 2022

Understanding your users and their journey stages will help you create flows tailored to the various SaaS onboarding phases. It all begins when the customer signs up for your tool and has a continuous effect. Benefits of the SaaS user onboarding process: Improved retention. Educate users to drive customer success.

Analytic Tools 88

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 88

Userpilot

FEBRUARY 21, 2023

User adoption is essential for B2B SaaS companies, as it helps customers to learn about your product, adopt features , stick around, and nurture product growth. In this post, we’ll clarify what user adoption is, explain the best practices, and share some tools you can leverage to make a bigger impact in your job.

Analytic Tools 72

Analytic Tools Feedback Software Research Software Data Visualization 72

Userpilot

MARCH 3, 2022

Looking for SaaS knowledge base examples? In this article, we’re going to look at ten excellent SaaS knowledge base examples and look to reverse-engineer some valuable tactics you can use when creating your knowledge base for self-service support. What is a SaaS knowledge base? Why do SaaS companies need a knowledge base?

Analytic Tools 85

Analytic Tools Feedback Software Data Visualization Customer Experience 85

Userpilot

AUGUST 19, 2024

Whether you’re looking to deepen your expertise, stay updated with industry trends, or find practical tools to enhance your workflow, the right resources are essential for continuous growth and success. Consider Userpilot for its in-app guidance and user sentiment tracking capabilities.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Usersnap

JUNE 10, 2021

Surely all software companies are familiar with beta testing, but how well do you actually do it? We talked to Colin Ulin, senior software engineer at Pocket Prep, about their low-effort high-outcome beta testing strategy and design-thinking development process. A feedback-driven example of beta testing.

Feedback Software 122

Feedback Software User Testing Reporting Tools Data Visualization 122

Userpilot

MARCH 22, 2021

The world of software is crowded with a variety of product marketing tools that are ‘supposed’ to transform your workflow. But more often than not, so many of these tools end up being more work to set up, maintain or use. Product Marketing Tools Overview. Why Use Product Marketing Tools ? Ready to dive in?

Analytic Tools 97

Analytic Tools Feedback Software Research Software Data Visualization 97

Userpilot

SEPTEMBER 5, 2021

Are you looking for the best strategies on how to market software products? Marketing software products can be challenging with the abundance of tools out there saying they do everything for everyone. How is marketing for software products different? What does a software marketing strategy for SaaS looks like?

Feedback Software 82

Feedback Software Analytic Tools Research Software Software Review 82

Userpilot

MARCH 7, 2024

We also look at a couple of analytics tools for analyzing user engagement. When your user engagement analysis reveals that users don’t use a feature enough, design interactive in-app flows to help them discover the feature and teach them how to use it. Core feature engagement dashboard in Userpilot. Let's dive right in!

Analytic Tools 86

Analytic Tools Data Visualization Onboarding KPIs Feedback Software 86

Userpilot

AUGUST 28, 2024

TL;DR A customer advocate is a professional who represents the customer’s interests within a company, ensuring their needs and feedback are addressed to improve products and services. Use Data to Drive Decisions : Instead of relying on guesswork, leverage customer feedback and product analytics data to inform your product strategies.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

FEBRUARY 21, 2023

User adoption is essential for B2B SaaS companies, as it helps customers to learn about your product, adopt features , stick around, and nurture product growth. In this post, we’ll clarify what user adoption is, explain the best practices, and share some tools you can leverage to make a bigger impact in your job.

Analytic Tools 61

Analytic Tools Feedback Software Research Software Data Visualization 61

Userpilot

JUNE 28, 2024

Embarking on a career as a growth product manager involves a combination of education, skills development, and practical experience. TL;DR Growth product manager is a specialist position within product management focusing on identifying and executing product-led growth opportunities in acquisition, engagement, and retention.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

UX Planet

FEBRUARY 1, 2024

Project Brief The project involves creating a comprehensive finance management app. The app will also provide news and educational content on investments, maturity details for FDs and RDs, and statistical spending insights. Developing applications that cater to this large market can have a widespread positive impact.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Reporting Tools 98

Userpilot

MAY 20, 2024

The article shares 20 actionable customer retention strategies for your SaaS! Without retention, a SaaS business doesn’t have a predictable revenue stream necessary for growth. Leverage targeted in-app messaging to announce new features, drive upgrades, and overcome user friction. If so, we’ve got your back!

Data Visualization 91

Data Visualization Embedded Analytics Analytic Tools Customer Feedback 91

Userpilot

JULY 14, 2024

In this article, we will outline the typical journey for data analysts, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities. Data analysts rely on a suite of powerful tools designed to collect, process, analyze, and visualize data. Book a demo to see it in action!

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

FEBRUARY 26, 2023

Thanks to the subscription economy of SaaS companies, high customer retention is vital to staying afloat and enjoying growth. Best practices to have in mind when building your playbook include: Creating a customer-centric approach that encourages and acts on customer feedback and contributions.

Feedback Software 80

Feedback Software Analytic Tools Customer Experience Customer Feedback 80

Userpilot

JULY 28, 2024

Being a great retention manager involves a multifaceted approach that focuses on both data-driven strategies and fostering a positive customer experience. Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. Book a demo to see it in action!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

UX Planet

JULY 11, 2024

The ideas and designs presented here are solely my own and are intended for educational and illustrative purposes only. Context Many young professionals struggle to manage their finances due to a lack of personalized tools and knowledge. Google Pay, with over a billion downloads, provides a familiar platform for financial transactions.

Research Software 95

Research Software Data Visualization Feedback Software Onboarding KPIs 95

Userpilot

JULY 14, 2024

In this article, we will outline the typical journey for business intelligence analysts, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities. Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities.

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

Userpilot

JULY 14, 2024

In this article, we will outline the typical journey for data scientists, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities. Data Science Manager/Director (10+ years) Data scientists rely on a suite of powerful tools designed to collect, process, analyze, and visualize data.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

SEPTEMBER 5, 2021

Are you looking for the best strategies on how to market software products? Marketing software products can be challenging with the abundance of tools out there saying they do everything for everyone. How is marketing for software products different? What does a software marketing strategy for SaaS looks like?

Feedback Software 52

Feedback Software Analytic Tools Research Software Software Review 52

Userpilot

SEPTEMBER 5, 2021

Are you looking for the best strategies on how to market software products? Marketing software products can be challenging with the abundance of tools out there saying they do everything for everyone. How is marketing for software products different? What does a software marketing strategy for SaaS looks like?

Feedback Software 52

Feedback Software Analytic Tools Research Software Software Review 52

Userpilot

JULY 28, 2024

For instance, a BI analyst at a SaaS company specializing in survey tools might focus on analyzing response rates, completion rates, and sentiment analysis to optimize survey design and distribution strategies. Looking into tools for business intelligence analysts? Experience with data visualization tools (e.g.,

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

MAY 2, 2024

It’s linked to positive WOM and reduced customer acquisition costs. Host webinars with guest experts to educate customers and attract new prospects. Collect user feedback regularly through in-app surveys to identify improvement areas. Encourage positive word-of-mouth through referral programs.

Data Visualization 81

Data Visualization User Testing Customer Feedback Analytic Tools 81

Alchemer Mobile

NOVEMBER 10, 2022

I’m going to take a wild guess and assume that you already understand the importance of mobile in-app feedback tools. You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” They’re itching to give you feedback. Do you have the right tools to capture that voice?

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Userpilot

DECEMBER 3, 2022

What role does customer lifecycle management play in SaaS? The customer lifecycle in SaaS consists of 5 stages: reach, acquisition, conversion , retention, and loyalty. For example, customer service reps may use CRM software to keep track of customer complaints or inquiries and manage customer support tickets.

Feedback Software 85

Feedback Software Analytic Tools Data Visualization Customer Feedback 85

Userpilot

FEBRUARY 22, 2024

Userpilot can help you create advanced segments, monitor product usage , and collect user feedback to improve your strategy. Why is retaining customers important in SaaS? Drive customer loyalty : As customers associate your brand with positive experiences, including great customer service, they will likely become loyal.

Analytic Tools 52

Analytic Tools Feedback Software Research Software User Testing 52

Userpilot

JUNE 12, 2024

TL;DR A customer insights manager is a professional responsible for analyzing and interpreting data related to customer behavior , preferences, and feedback to inform strategic business decisions. Education and experience alone may not make you the best customer insights manager. You need something more.

Data Visualization 52

Data Visualization Customer Feedback User Testing Analytic Tools 52