Intercom, Inc.

AUGUST 12, 2020

That painful choice ends today as we unveil an array of new features that range from advanced ticketing workflows to new Inbox views, from beefed-up Reporting dashboards to sophisticated asynchronous support. Keep track of how your team’s doing and share your impact with others by downloading or subscribing to the reports that matter to you.

Data Visualization 249

Data Visualization Reporting Tools Customer Experience Customer Feedback 249

Intercom, Inc.

MARCH 16, 2021

With the right strategy and proactive support tools – think Outbound Messages , Product Tours , Mobile Carousels , and Banners – you can alert customers to known issues, like delivery delays, bugs in your product, and website downtime. Download The Ultimate Guide to Conversational Support. 4 powerful proactive support messages to send.

Data Visualization 201

Data Visualization User Friction Onboarding KPIs Outbound 201

Revulytics

APRIL 30, 2019

Luckily Revulytics can make this easy for you with its ReachOut in-app messaging technology. What is In-App Messaging / In-App Marketing? In short, in-app messaging is a great way to interact with your users and share important information while they are engaged with your product. Using ReachOut for Drip-Campaigns.

Analytic Tools 59

Analytic Tools Messaging Data Visualization Reporting Tools 59

Alchemer Mobile

NOVEMBER 13, 2024

To read more about this and how you can elevate your CX strategy in the future, download our Quick Guide to Transforming Your CX Strategy with Open Text Analysis! Incorporate a closing thank-you message: Show appreciation for your customers’ time and insights with a thank-you message.

Customer Satisfaction 211

Customer Satisfaction Product Research Data Visualization Customer Feedback 211

Folding Burritos

FEBRUARY 22, 2016

I think a data visualization dashboard would be great as a first screen in the back-office.”. The original request was to ‘add a data visualization dashboard as a first screen on the product’. This will keep the person satisfied and at least send the message that ‘not everything goes.’. Why do you think that?

Analytic Tools 322

Analytic Tools Reporting Tools Data Visualization User Testing 322

Intercom, Inc.

SEPTEMBER 7, 2022

Include a basic message, embed an explainer video, or connect your Tooltip to the rest of Intercom – empowering you to share relevant Articles, kick off a Product Tour, prompt a survey, and more. There may be times where you need to reach out to an individual user directly with an important request or message.

Data Visualization 118

Data Visualization Embedded Analytics Customer Experience Product Research 118

Gainsight

JULY 19, 2019

We needed to inform our customers of the value they would get from the app so they could download and start using it. We decided to use Gainsight PX , our Product Experience Platform, to create targeted messages in the hopes that they would resonate better with the intended audience.

Analytic Tools 53

Analytic Tools Messaging Customer Experience Data Visualization 53

Reveal

JULY 11, 2022

A great embedded analytics solution can enhance data-driven decision-making and lead to improved outcomes with powerful, high-impact dashboards. Overcrowded dashboards with confusing and misleading information keep users from extracting actionable insights. . Dashboards and analytics are only useful when users can understand them.

Data Visualization 52

Data Visualization Analytic Tools Dashboard Reporting Tools 52

The Product Coalition

APRIL 5, 2021

This will start up Airbyte on localhost:8000; open that address in your browser to access the Airbyte dashboard. In the top right corner of the Airbyte dashboard, click on the + new source button to add a new Airbyte source. You will see the below success message when the connection is made successfully.

Data Visualization 112

Data Visualization Customer Experience Analytic Tools Webinar 112

Userpilot

SEPTEMBER 22, 2023

Looking for an effective In-app messaging tool and wondering if UserGuiding is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether UserGuiding is the ideal choice for your In-app messaging needs. Looking for A Better Alternative for In-app messaging?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

The Product Coalition

MARCH 15, 2023

The importance of good user onboarding Given the variety of different fintech apps available, like banking apps, and trading platforms, convincing people to download yours is a challenge. This measure gives you a sign of how successful your onboarding process is convincing people to register once they’ve downloaded your app.

Onboarding KPIs 129

Onboarding KPIs Analytic Tools Research Software Data Visualization 129

Intercom, Inc.

JANUARY 12, 2022

That stereotypical image of a room teeming with monitors and elaborate dashboards where all the decisions are made isn’t real, and it’s high time we move away from it. The easy way to think about it is thinking about what you see in caricatures on movies and stuff, like rooms full of dashboards and charts where people are making decisions.

Data Visualization 151

Data Visualization Analytic Tools Research Software Reporting Tools 151

Intercom, Inc.

DECEMBER 6, 2019

Not that long ago, the notion that you could send a message straight into the pockets of millions of people, capturing their attention at the touch of a button, would have sounded like the stuff of a marketer’s dreams – but that’s exactly what push notifications offer. Types of messages that provide value. Behavior-based messages.

User Testing 138

User Testing Marketing Customer Experience Data Visualization 138

Userpilot

AUGUST 17, 2024

Trigger personalized in-app messages. Product usage dashboard in Userpilot. For example, after launching a new analytics dashboard in your app, you can use click tracking tools to monitor how often users access the dashboard’s various components. Monitor a conversion path. Identify drop-off points during onboarding.

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Customer Feedback 97

Userpilot

OCTOBER 30, 2023

Looking for a good in-app messaging tool and wondering which one of UserGuiding, Userflow, and Stonly is the best option for your SaaS company? There are plenty of tools for in-app messaging on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

AUGUST 17, 2024

A click funnel targets events like getting visitors to download a lead magnet or book a product demo. Build a custom dashboard to track key conversion metrics. That’s not something you see every day, so the right audience will happily download it. The messaging clearly explains what visitors will benefit from signing up.

Research Software 83

Research Software Feedback Software Analytic Tools Data Visualization 83

Userpilot

OCTOBER 30, 2023

Looking for a good in-app messaging tool and wondering which one of Appcues, Chameleon, and UserGuiding is the best option for your SaaS company? There are plenty of tools for in-app messaging on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Messaging 52

Userpilot

SEPTEMBER 2, 2024

Both provide insights into user interactions, but Hotjar allows for customizable dashboards and broader Google Analytics integration. Microsoft Clarity dashboard. Hotjar dashboard. Live dashboard : Hotjar does not let users visualize live heatmaps. These dashboards can show user feedback data like Net Promoter Score.

Data Visualization 82

Data Visualization Analytic Tools Feedback Software Reporting Tools 82

freshtrax

MAY 21, 2019

So, I decided to create a guide to using the LINE messaging app to help you in your Japan marketing campaign endeavors. LINE is a messaging app used by more than 7.9 LINE is a messaging app used by more than 7.9 LINE is not only a messaging app, but it also plays a crucial role in the social infrastructure of Japan.

Research Software 85

Research Software Reporting Tools Customer Experience User Testing 85

Alchemer Mobile

MAY 7, 2020

Our SDK is instrumented into mParticle, and when a mParticle customer decides to leverage Apptentive, a switch is flipped on in their dashboard which gives them immediate access to Apptentive. Download our 2020 Benchmark Report for food and drink brands. This saves companies valuable time and resources.

Feedback Software 147

Feedback Software Analytic Tools Reporting Tools Data Visualization 147

Gainsight

AUGUST 24, 2020

You can also listen to the recording here or download the presentation here. . When driving tech-touch programs, taking a comprehensive, multi-channel approach (both in-product and beyond) to drive onboarding adoption is the most effective form of messaging. . Identify key onboarding flows and map to defined user personas.

Onboarding KPIs 105

Onboarding KPIs Technical Review Data Visualization Feedback Software 105

Userpilot

JULY 23, 2024

Some of its key features include: Custom dashboards : You can effortlessly create custom dashboards to track metrics relating to your in-app product marketing campaigns, such as feature adoption rates , activation rates , upsell rates, etc. Track product growth metrics with a custom Userpilot dashboard.

Analytic Tools 81

Analytic Tools Research Software Data Visualization Reporting Tools 81

Amplitude

NOVEMBER 26, 2019

She turns to a saved dashboard in their business intelligence tool. Download the UX of Data worksheet. Slack message 4:15am @channel Uh, it looks like revenue is down 50%!? Download the UX of Data worksheet. The less ambiguity, the better. Our Product Manager friend, Sophia, knows this feeling well. Source: Baremetrics.

Data Visualization 137

Data Visualization UX Analytic Tools Reporting Tools 137

Userpilot

SEPTEMBER 1, 2024

Its core features include: Event tracking : Go beyond pageviews and analyze user clicks, downloads, form submissions, video plays, etc. Dashboards : These are customizable visual displays that provide a quick overview of your website’s performance. Product usage dashboard in Userpilot. Event tracking in Google Analytics.

Data Visualization 71

Data Visualization Analytic Tools Research Software Reporting Tools 71

Intercom, Inc.

APRIL 13, 2022

Support metrics on their own are just numbers on a dashboard. And the value is extended even further if you deliver help content in-context via chatbots and proactive messaging to help customers when and where they need it most – while they’re using your product or service. Download the full report here. Want to go pro?

Data Visualization 118

Data Visualization Reporting Tools Customer Communications Customer Experience 118

Indicative

OCTOBER 8, 2020

One of the most impactful steps that your company can take is to create a shared dashboard that connects employees across your organization to a single source of truth. Indicative dashboards allow you to host a collection of KPIs and metrics that update in near real-time so you can keep track of regular business performance.

Data Visualization 145

Data Visualization Analytic Tools Research Software User Testing 145

Userpilot

APRIL 30, 2024

Mixpanel offers advanced user analytics , customizable reports, and an intuitive analytics dashboard. Slack helps to streamline internal communication with channels, direct messaging, and integration capabilities. Zendesk and Intercom offer customer support via in-app messaging , chatbots, and customer surveys.

Analytic Tools 78

Analytic Tools Feedback Software Data Visualization Reporting Tools 78

Userpilot

AUGUST 22, 2024

Amplitude dashboard. As Userpilot supports custom analytics dashboards , you can view all the relevant event data and reports in one place without switching between screens or tools back and forth. Custom analytics dashboard in Userpilot. Event dashboard in GA4. Attribute conversions to specific events. The best part?

Data Visualization 85

Data Visualization Analytic Tools Feedback Software Reporting Tools 85

Userpilot

AUGUST 30, 2024

An in-app message inviting you to an interview. Custom event tracking : Users can set up custom events to track specific interactions that matter to their business, such as form submissions, downloads, or button clicks. Google Analytics events dashboard. HubSpot dashboard.

Data Visualization 90

Data Visualization Analytic Tools Feedback Software Embedded Analytics 90

Amplitude

MARCH 13, 2018

Only two years old, letgo is already the biggest and fastest growing app to buy and sell locally in the US and other countries with over 75 million downloads, 200 million listings and 3 billion messages sent in its first two years. The first thing Iago Novoa does when he arrives at the office is check his team’s Amplitude dashboards.

Data Visualization 67

Data Visualization Analytic Tools User Testing Download 67

The Product Coalition

OCTOBER 30, 2019

App Downloads Worldwide. An important criteria for choosing a quantitative SDK is the option to track KPIs on a custom dashboard. Using location data is an easy way to understand where people are using your app and how you can adjust your messaging. Image Source It’s always good to be in a growing market.

Analytic Tools 87

Analytic Tools Data Visualization Feedback Software User Testing 87

Reveal

JUNE 27, 2022

White labeling is the ability to embed reports, dashboards, and data visualizations to match your own unique application’s fonts, colors, and overall brand theme. Look for advanced features like statistical functions, in-context editing, dashboard linking and dashboard blending, data blending, predefined dashboard templates, etc. .

Data Visualization 83

Data Visualization Embedded Analytics Analytic Tools Research Software 83

Userpilot

JANUARY 26, 2021

Let’s say you have an activation point where the user has to download your add-on for their chrome browser. If they have to go through multiple pages to download it or find it in the app store, it is adding an extra step that isn’t necessary. Are you also looking to test and optimize your customer messaging and campaigns?

Data Visualization 98

Data Visualization Analytic Tools User Testing Customer Experience 98

Userpilot

OCTOBER 27, 2023

To aid feature discovery , use contextual in-app messages that show users the relevant features at the exact moment when they need them. Prompt in-app messages to boost feature discovery Contextual in-app messages are a great tool for secondary onboarding. Upsell message created in Userpilot. Tooltip builder.

Feedback Software 88

Feedback Software Embedded Analytics Analytic Tools Enterprise 88

The Product Coalition

FEBRUARY 24, 2021

No need to download multiple apps, no headache. Here you will need messaging functionality like sending messages, delivery status and indicators that show when the person has been online. Plus, it’s better to notify users when they get a new request via push-notification or a text message. Step 4: Live chats.

Feedback Software 92

Feedback Software Data Visualization User Testing Customer Experience 92

Userpilot

APRIL 7, 2024

Track relevant milestones in a customer journey that reflect desirable user behavior, like downloading a Chrome extension, and then monitor how many users behave in that manner. Analytics dashboards. Userpilot's analytics dashboard lets teams place relevant metrics (such as active users , session duration , feature adoption , etc.)

Data Visualization 81

Data Visualization Analytic Tools Feedback Software Reporting Tools 81

Userpilot

FEBRUARY 21, 2023

Dashboard in Heap. Pendo Dashboard. These could be either server-side, for example, an email being sent, or client-side, like completing a download. You can analyze them on the Track Events dashboard, which also enables you to edit the details of the event, for example by changing the Group of the Track Event.

Data Visualization 89

Data Visualization Analytic Tools Feedback Software Reporting Tools 89