Sachin Rekhi

FEBRUARY 16, 2020

Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

Arkenea

APRIL 10, 2025

This approach can free up internal resources, reduce time to market, and provide access to niche skills, especially in emerging technologies such as artificial intelligence, blockchain, and the Internet of Things. Document nonfunctional requirements such as performance, security, and compliance.

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

Intercom, Inc.

APRIL 13, 2021

Our search clusters contain more than 200TB of customer data, store more than 100 billion documents and, on at the peak on an average day, serve more than 13 million queries every minute. To provide the needed level of this “invisible” management, we utilized a combination of two technologies – Chef and AWS Systems Manager (SSM).

Reporting Tools 249

Reporting Tools Data Visualization Customer Experience User Testing 249

The Product Coalition

JUNE 28, 2020

To cut the long story short, we decided to build an Ad-Tech product that will aggregate all the Ad channels, DSPs we use to make the entire process much easier for the team and the client-side. Fast forward to a month after, I had completed the documentation and we’re ready to build our first tech product. Yeah, it worked ??

Data Visualization 131

Data Visualization Technical Review Software Review Product Management 131

Userpilot

JULY 21, 2024

In this article, we’ll break down Userpilot’s pricing plans and review all the features you can find when you choose your specific pricing plan. The Starter plan only gets trend reports and access to analytics dashboards. Collect and analyze user sentiment data with NPS surveys , NPS dashboard , and response tagging.

Data Visualization 104

Data Visualization Analytic Tools Technical Review Feedback Software 104

Userpilot

JULY 23, 2024

TL;DR A marketing tech stack is any combination of software tools that marketing teams use to improve their campaigns. The typical marketing technology stack is made up of tools from different categories. Search Engine Optimization Tools that help with optimizing content, keyword research , and technical aspects.

Analytic Tools 105

Analytic Tools Research Software Data Visualization Reporting Tools 105

Gainsight

AUGUST 24, 2020

Such tech-touch onboarding would boost brand affinity for end-users who embrace (and would likely evangelize) a product with robust features and functionality that’s also easy to navigate and has built-in responsiveness and support. . We’ve identified three critical steps for optimizing tech-touch customer onboarding. The next step?

Onboarding KPIs 105

Onboarding KPIs Technical Review Data Visualization Feedback Software 105

The Product Coalition

NOVEMBER 29, 2022

The role of a mobile product manager is still relatively new, and it’s rapidly evolving due to the increased adoption of mobile devices. This occurs not only because of new trends in user interface design but also for practical reasons as the technology itself evolves. Two types of orientation in mobile technology Screen orientation?—?portrait

Analytic Tools 137

Analytic Tools Research Software Data Visualization Technical Review 137

Userpilot

JANUARY 19, 2022

Documentation guides can be tricky so here’s an article on everything you need to know about Userpilot integrations and how you can build better user experiences by sending data from Userpilot to your other apps. If you’re looking for the technical documentation on Userpilot integrations, go here.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Technical Review 98

Intercom, Inc.

DECEMBER 17, 2018

The research process for even small purchases can be long and difficult: there are reviews to read, content to consume, docs to check, and questions to be asked. NomNom is research software that uses integrations to bring customer feedback, research data and interview results into a single dashboard.

Research Software 217

Research Software Reporting Tools User Testing Feedback Software 217

Userpilot

AUGUST 28, 2022

Wondering what the Technology Adoption Curve is? The technology adoption curve shows the distribution of users depending on how quickly and easily they embrace technological innovation. The technology adoption curve shows the distribution of users depending on how quickly and easily they embrace technological innovation.

Analytic Tools 98

Analytic Tools Feedback Software Technical Review Data Visualization 98

Userpilot

MARCH 30, 2025

Lets review its core features: Streamline in-app messaging Pendo Mobile allows teams to create in-app messages to engage users with onboarding flows, feature announcements, and promotions. A self-service hub where users can find documentation, FAQs, and guides. Dashboards. Useful for promotions and feature updates.

Data Visualization 66

Data Visualization Analytic Tools Feedback Software Reporting Tools 66

Intercom, Inc.

APRIL 7, 2020

” To find out, we surveyed 400 support managers, directors, and executives across both B2B and B2C and affected industries like media, healthcare, and technology. According to our research, 42% of support leaders believe they will not meet their goals this month due to the outbreak.

Customer Experience 217

Customer Experience Reporting Tools Research Software Data Visualization 217

Userpilot

AUGUST 17, 2024

Digital transformations often fail due to unclear vision and outdated methods, not team adoption or tech implementation issues. It isn’t the lack of team adoption or poor implementation of new tech. Traditionally, the product function fell under Technology. Why do digital transformations fail? Did you know? That’s crazy!

Data Visualization 104

Data Visualization Product Research Weak Development Team Analytic Tools 104

The Product Coalition

MARCH 25, 2022

The overall technological progress enhances a lot of business areas, and financial technologies are certainly part of that dynamic. Taking into account the expanding usage of technologies in the financial industry, there is no wonder people started wondering how to make a fintech app. What is fintech?

Research Software 138

Research Software Feedback Software Reporting Tools Data Visualization 138

Product Management Lessons from the Trenches

JULY 10, 2018

Two years ago this week, I started work as the first VP of Product Management at NTENT - a company with huge, rapidly growing market, world-famous CTO, seasoned executives and engineering team, and core technology that only a handful of companies in the world possess. Review company documents and presentations. Do your research.

User Testing 150

User Testing Research Software Feedback Software Reporting Tools 150

Usersnap

DECEMBER 20, 2024

Try Usersnap for Announcements Try Usersnap Now Best Other Companies Examples of Release Note Practices Top tech companies know the power of great release notesthey set the bar high with updates that are clear, engaging, and user-focused. If its a new dashboard, show them how to find it, tweak settings, or view data more intuitively.

Data Visualization 52

Data Visualization Feedback Software User Testing Customer Feedback 52

The Product Coalition

OCTOBER 5, 2020

Identify key quality metrics and create dashboards to track real-time product health. Create programs to test new features, document issues, and track their resolution leading up to launch. Identify measures of success, create dashboards for tracking, and report on progress to ensure team’s know whether or not they’re hitting the mark.

Embedded Analytics 168

Embedded Analytics Data Visualization Reporting Tools Weak Development Team 168

The Product Coalition

APRIL 25, 2022

Prioritization frameworks Gantt charts/roadmaps Documenting and organizing user research interview results Checklists and task management across teams Spreadsheets do have their drawbacks. This means the most recent designs will show up live in the document. Explore is where it gets fun.

Analytic Tools 172

Analytic Tools Data Visualization Feedback Software Research Software 172

Userpilot

APRIL 22, 2024

Technical support. Any help that involves the technical team. Technical support Forms of technical support include developers’ docs, one-on-one setup calls, integration assistance, network systems compatibility, tweaks in code, or technical workarounds. Review your analytics after each initiative.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

AUGUST 18, 2024

Userpilot’s key features include: Chrome extension builder : Userpilot enables non-technical teams to create engaging on-app experiences using different UI patterns like tooltips , banners , and checklists. You can also create custom dashboards using metrics of your choice. Userpilot’s analytics dashboards. GA dashboard.

Analytic Tools 104

Analytic Tools Feedback Software Data Visualization Research Software 104

Userpilot

APRIL 26, 2024

Have built-in and custom analytics dashboards for easy data visualization. User segmentation to review how your different customers behave according to demographics and segments. A full integration suite to connect it to your tech stack. ClickUp for building automation and reviewing customer data visually. Integrations.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Software Review 105

The Product Coalition

DECEMBER 25, 2023

However, I can certainly think of product or marketing professionals who use the term value when referring to cheap widgety dashboards and features aimed at novelty seekers, or following an industry trend with no real vision. I interviewed up to ten internal super users who would each review one hundred and twenty SharePoint documents a day.

Analytic Tools 141

Analytic Tools Data Visualization Customer Experience Software Review 141

UX Planet

JANUARY 29, 2025

These one- or two-page documents were once considered the gold standard, offering a quick and straightforward way for employers to assess candidates at a glance. However, in todays rapidly evolving job market, where attention spans are shorter and technology drives decisions, traditional resumes are struggling to keepup.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

Product Management University

DECEMBER 8, 2023

The word roadmap usually conjures up thoughts of a product roadmap for people in a technology product company. Think of the customer account roadmap as the perfect blend of account strategy, execution tactics, and a metrics dashboard that simplifies everything for both the customer success manager and the customer.

Roadmap 130

Roadmap Customer Experience Reporting Tools Document 130

Userpilot

JULY 29, 2024

Document360 is a robust platform for creating, managing, and publishing user documentation , ideal for developing comprehensive and user-friendly materials. Your tool should facilitate communication and teamwork, allowing team members to share updates, feedback, and documents easily. Creating events in Userpilot. A Slack channel.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Data Visualization 105

Usersnap

NOVEMBER 16, 2021

A couple of months ago, we reviewed the new Firefox browser designed for developers. And all created screenshots and screen recordings are directly stored in your project dashboard, making bug tracking and feedback a lot of fun! It uncovers technologies and. Identify web technologies with Wappalyzer. Link: Hiver.

Feedback Software 145

Feedback Software Analytic Tools Data Visualization Reporting Tools 145

eG Innovations

JULY 2, 2021

For additional information, you might like to read Barry Schiffer’s blog on this functionality [link] or the documentation on Remote Control Actions [link]. Is there any documentation for the plug-ins for the ADCs? Is there any documentation for the plug-ins for the ADCs? Yes – we can.

Analytic Tools 105

Analytic Tools Reporting Tools Data Visualization Customer Experience 105

The Product Coalition

JULY 6, 2022

When the company or product is successful, it is due to their pioneering, faultless leadership, but when the ship starts to sink, it’s due to those dumb engineers that can’t get two lines of code out without hundreds of bugs. This is a classic leadership trap that many leaders (not just CEOs) often fall into.

Data Visualization 128

Data Visualization Weak Development Team Technical Review Reporting Tools 128

Userpilot

MARCH 5, 2025

How I chose the best customer engagement software My evaluation process combined thorough feature analysis , a careful review of user feedback, and insights from industry reports. Integrations Integrates smoothly with tools like Segment, Google Analytics, Mixpanel, and HubSpot, ensuring data flows seamlessly across your tech stack.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

Amplitude

NOVEMBER 26, 2019

People in non-technical roles rely on data every day to make decisions, develop ideas or measure success. She turns to a saved dashboard in their business intelligence tool. Allow for non-technical colleagues to explore data. Bonus points if you actually include these product visualizations in your data documentation.

Data Visualization 137

Data Visualization UX Analytic Tools Reporting Tools 137

Userpilot

FEBRUARY 28, 2024

The benefits of using Pendo Engage include its custom themes, flexible dashboards , multi-platform analytics, 50+ integrations, and the fact that you don't need to write any code to utilize its features. Flexible dashboards. Pendo has a wide array of dashboard widgets that you can add to your homepage. Source: Pendo.

Data Visualization 105

Data Visualization Onboarding KPIs Analytic Tools Feedback Software 105

ProductPlan

FEBRUARY 15, 2022

A product operations manager at a smaller technology company may engage in different activities than someone at a larger firm. Is the role of product operations about building and documenting processes—guided by the needs and requirements of product? How developed are the organization’s processes?

Data Visualization 98

Data Visualization Reporting Tools Analytic Tools Research Software 98

Userpilot

JULY 10, 2024

Help and documentation. This follows the same logic as zooming in and out of posts on social media, pictures on phone galleries, or documents online. For example, if Miro targeted non-tech-savvy users, this gesture wouldn’t match their real-world knowledge as technology didn’t play a big part in it.

Customer Experience 100

Customer Experience Data Visualization User Experience Analytic Tools 100

Userpilot

JANUARY 27, 2021

What about software solutions they have to review based only on a single web page? A SaaS solution is easy to use if non-technical employees can learn it intuitively, with minimum support. Video content and customer reviews (ideally the two combined) are the best at conveying the “this software is easy to use” message.

Research Software 111

Research Software Feedback Software User Testing Data Visualization 111

Userpilot

JUNE 29, 2024

You can gather qualitative feedback through in-app surveys , customer interviews, focus groups, and reviews. To close the feedback loop , use contextual help, improve your knowledge base, use in-app messages, encourage reviews, and send personalized follow-ups. Userpilot is a powerful in-app feedback management tool.

Feedback Software 100

Feedback Software User Testing Analytic Tools Customer Feedback 100

UX Planet

FEBRUARY 1, 2024

Why this Industry The finance industry presents a compelling opportunity for designing applications due to the significant and widespread challenges outlined in the problem statement. Rapid technological advancements impacting features. Technological disruptions impacting the fintech landscape. Basic financial reports.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Reporting Tools 98