Dashboard Document Systems Review 
Sachin Rekhi
APRIL 5, 2020
One practice that both companies established was weekly executive-level metrics reviews. I've come to believe that establishing such a metrics review meeting is critical for developing an effective data-driven culture and I wanted to share some of the best practices around doing so. Why metrics reviews matter.
Intercom, Inc.
NOVEMBER 3, 2021
We introduced regular alert review sessions for teams dealing with frequent alerts. Each alert review session starts with an ordered list of alerts that fired in the previous period, ordered by frequency of their firing. fire most frequently) are reviewed first. . 8 questions to ask when assessing your team’s alerts.
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Intercom, Inc.
APRIL 13, 2021
It underpins a whole host of core Intercom features – Inbox Views , API , Articles , the user list, Reporting , Resolution Bot , and our internal logging systems. To provide the needed level of this “invisible” management, we utilized a combination of two technologies – Chef and AWS Systems Manager (SSM). Architecture of the system.
Sachin Rekhi
FEBRUARY 16, 2020
For example, here is a video from 2016 that showcases the vision for SpaceX's Interplanetary Transport System which aims to bring the first manned crew to Mars. When you initially document these, they should be pretty light-weight. Execution: Metrics Dashboards. Maybe just a paragraph for each for a total of one or two pages.
Intercom, Inc.
DECEMBER 17, 2018
The research process for even small purchases can be long and difficult: there are reviews to read, content to consume, docs to check, and questions to be asked. ” Since switching to Intercom for live chat support, Disqus can handle 179% more cases than they could with their previous ticketing system.
The Product Coalition
OCTOBER 1, 2022
Dashboard/Admin Panel This feature is perhaps the most common one as a dashboard or admin panel is present on any type of mobile app and not just on insurance ones. Back in the old days, it was hectic, messy, and tedious because of the lengthy process which required proof submission, paperwork, documentation, etc. Let’s begin.
Product Management Lessons from the Trenches
JULY 10, 2018
I re-read The First 90 Days , I prepared a learning plan to review with my new boss (the CEO), sketched out some provisional objectives for my first 30/60/90 days, and got some rest to be ready for my new adventure. Review company documents and presentations. We stopped using the system within a month. Do your research.
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