Mind the Product

SEPTEMBER 25, 2017

Five years ago, including embedded analytics in an application was a powerful way for product teams to differentiate their applications, reduce customer churn, and charge more for their products. This growth demonstrates that both users and product teams are realising value from embedded analytics. But what works?

Embedded Analytics 127

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 127

Sachin Rekhi

FEBRUARY 16, 2020

Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

Userpilot

SEPTEMBER 23, 2022

They’re also great to gamify the product experience, which psychologically motivates people to push through difficulty or confusion. Blank states are the empty areas in your product dashboard that usually appear when someone uses your product for the first time and hasn’t completed any actions yet.

Customer Experience 97

Customer Experience User Testing User Experience Data Visualization 97

Userpilot

APRIL 17, 2024

Userpilot offers in-app surveys , user action tracking, and behavior analysis to provide granular insights and improve user experience and product development. Google Trends helps businesses differentiate products in crowded markets by identifying evolving consumer interests and regional search behaviors.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Reporting Tools 103

Reveal

OCTOBER 29, 2021

It’s one of the most popular visualization tools on the market that helps decision-makers make refined graphs, reports, and dashboards, and take the best case decisions faster. Chartio reported that 280,000 users have created 10.5 million charts for 540,000 dashboards pulled from over 100,000 data sources. Or it used to be.

Data Visualization 98

Data Visualization Analytic Tools Reporting Tools Research Software 98

Reveal

JANUARY 20, 2025

Streamlined Workflows: Users can analyze data and take action within a single application. Improved User Experience: Context-aware insights reduce friction and enhance decision-making. Increased Product Value: Applications equipped with analytic capabilities differentiate themselves in competitive markets.

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Embedded Analytics Analytic Tools Data Visualization Customer Feedback 52

UX Planet

FEBRUARY 6, 2025

Dopamine Design: Creating Emotional Connections Dopamine Design is an approach that leverages insights from neurosciencespecifically how the brains reward system is triggeredto create more engaging and emotional user experiences. Every part and touchpoint should remind users theyre using this particular banks service.

Banking 76

Banking Data Visualization Feedback Software Customer Experience 76

ProductPlan

FEBRUARY 22, 2023

Therefore, executing an ambitious product roadmap with proper planning is not only possible but also an exciting experience. A successful product never sacrifices the user experience. And the one area that you should never skimp on in your development recipe is user experience (UX).

Customer Experience 59

Customer Experience User Testing User Experience Customer Feedback 59

Crafty CTO

JUNE 9, 2024

That led me down one final rabbit hole, but a very useful one, as I soon realized that Framework was a perfect fit for one of my fractional CTO client’s “data science reporting and dashboard” needs. The non-profit’s primary user-facing (farmer-facing!) The majority of their team are data scientists.

Data Visualization 52

Data Visualization Dashboard Framework Reporting Tools 52

Userpilot

AUGUST 22, 2024

Mixpanel provides robust event analytics with features like funnel analysis , cohort analysis, A/B testing, and customizable analysis reports and dashboards. Amplitude excels in mobile and web analytics, offering deep behavioral insights, user journey mapping , A/B testing , and customizable dashboards. Amplitude in action.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

JULY 29, 2024

Whiteboard template includes mission, pricing, features, strengths, weaknesses, and differentiators , helping teams visually map and compare competitors. Monday targets various industries, offering customizable dashboards and visual project boards with tiered pricing. Simplifying user experience for Asana. Miro template.

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Data Visualization Research Software Reporting Tools Feedback Software 111

Userpilot

FEBRUARY 13, 2024

Understanding data visualization UX best practices is key to creating compelling visuals that produce digestible insights, empowering users to make informed product management decisions. Good data visualization enhances the user experience , makes data easier to interpret, improves decision-making, and drives user engagement.

Data Visualization 105

Data Visualization Analytic Tools UX User Testing 105

The Product Coalition

DECEMBER 28, 2022

Explore here to differentiate between web vs mobile development for projects. Sometimes, cross-platform development may not even be the best option for software projects including streaming, graphs, and dashboards. Ease of use: web development process should be simple, compatible, and accessible to all users.

Research Software 145

Research Software Web Development Web Developers Development 145

Usersnap

FEBRUARY 24, 2025

This allows teams to create solutions that fill those gaps, improve efficiency, and provide a better user experience. Focusing on these areas ensures your product directly addresses user concerns, enhancing satisfaction and productivity. Understanding why users select vendors reveals key decision factors.

Product Research 52

Product Research User Testing Customer Feedback Customer Experience 52

Userpilot

APRIL 13, 2022

Link tracking is used for identifying the source of traffic (which link the user clicked on to get there) in Google Analytics (GA) from different marketing campaigns. To differentiate ads from each other and collect unique metrics, marketers add UTM codes to the destination page. User journey and funnel analytics tools.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Customer Feedback 98

Userpilot

FEBRUARY 25, 2024

To identify friction in the user journey , analyze feature usage trends for negative patterns and use heatmaps and session recordings to spot friction points on specific pages. Funnel analysis can help you identify the general area where users experience friction. Features & Events Dashboard in Userpilot.

Data Visualization 104

Data Visualization Analytic Tools Research Software User Friction 104

Userpilot

OCTOBER 27, 2021

Create basic user segments with branching walkthrough experiences. Communicate with users via in-app messages and notifications. View analytics on user interactions and engagement with your software. WalkMe dashboard – Source: WalkMe. Set up basic contextual onboarding to differentiate user experience.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Reveal

JANUARY 9, 2023

Improve User Experience. Another way in which ISVs can benefit from a strong analytics offering is by bringing insights and data directly into your applications that users are already using and are familiar with. . – instead, users can focus on what data is telling them and act on it in the context of their workflow. .

Data Visualization 98

Data Visualization Analytic Tools Reporting Tools Customer Feedback 98

Userpilot

MARCH 27, 2024

TL;DR Secondary navigation refers to UI elements that guide users to additional information that may not be of primary importance but is still necessary for a comprehensive user experience. Primary navigation gives users immediate access to the main sections of a website or application. What is secondary navigation?

Feedback Software 105

Feedback Software Research Software Data Visualization Product Research 105

Userpilot

MAY 16, 2023

Next, you can find out more about their in-app behavior and the features they use from the Features & Events dashboard. Your value metrics will be your main price differentiator. Basically, you want your users to realize your product value but at the same time, they need an incentive to upgrade. You’ve got them now.

Feedback Software 98

Feedback Software Analytic Tools Onboarding KPIs User Testing 98

The Product Coalition

SEPTEMBER 9, 2022

You might also be interested in Mobile app KPI dashboard examples and how to use them What is customer retention and why is it so important? Seamless design Apple is the first company that people think of when they think of seamless designs and a flawless user experience.

Feedback Software 140

Feedback Software Analytic Tools User Testing Data Visualization 140

Userpilot

APRIL 22, 2024

The insights from feature analysis help you: Identify feature opportunities : By gathering direct feedback and analyzing how users interact with your key features, you’ll identify user experience gaps that would otherwise have gone unnoticed. For example, Slack needs instant messaging to be called a collaboration app.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Weak Development Team 105

Userpilot

JANUARY 14, 2024

As these tools are getting more intuitive and user-friendly, even non-technical team members at all levels will be able to make data-driven decisions independently. Feature engagement dashboard in Userpilot. In 2023, we launched trend analysis, funnel analysis , retention analysis , and custom analytics dashboards.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Research Software 103

Userpilot

AUGUST 23, 2024

A smooth and efficient onboarding process can be a key differentiator and give you an edge in the competitive industry. Start by using analytics tools to track user conversions at different stages. By conducting funnel analysis , you can pinpoint the onboarding phase where users experience friction. Whatfix dashboard.

Analytic Tools 105

Analytic Tools Feedback Software Banking Data Visualization 105

eG Innovations

MARCH 5, 2021

Today, the emphasis is on user experience. Everyone recognizes that the success of a Citrix deployment depends on how good the user experience is. We’ve seen projects where customers have tried Citrix technologies and moved back to using physical desktops because they could not get the necessary user experience.

Feedback Software 105

Feedback Software Reporting Tools Customer Experience Technical Review 105

Userpilot

MARCH 27, 2023

How can product analytics help product managers create better digital products and more satisfying user experiences? Segment analysis focuses on common qualities shared by similar users. It’s essential for creating personalized user experiences. Milestone analysis to ensure users reach the Aha!

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 98

Userpilot

AUGUST 29, 2021

It offers valuable insights into user behavior to drive growth and enhance your user experience. Amplitude’s Event Segmentation function shows you what your users are doing within your product. Using Amplitude’s dashboards, you can get a bird’s eye view of all your relevant charts. Amplitude Analytics dashboards.

Data Visualization 98

Data Visualization Analytic Tools Onboarding KPIs Reporting Tools 98

Userpilot

AUGUST 30, 2024

Behavior insights : Data on how customers interact with your product, informing user experience and design improvements. Marketing teams need them to develop positioning and differentiation strategies and to orchestrate marketing campaigns that resonate. An NPS dashboard in Userpilot. Custom dashboards.

Data Visualization 105

Data Visualization Customer Feedback User Testing Analytic Tools 105

Userpilot

APRIL 30, 2024

Three to four pricing tiers or JTBD -based plans differentiated by features and value will do. Analyze user interactions with your product to identify the most valuable features. And find ways to optimize the user experience. Monitor social media, forums, and review pages for user comments. What made it so popular?

Feedback Software 105

Feedback Software Analytic Tools Product Research Data Visualization 105

Userpilot

MARCH 13, 2024

It helps you meet user needs, enhance user experience , improve product value, and gain a competitive advantage. The first stage of an ideation technique involves gathering ideas from different sources such as feature usage trends, feature requests , customer reviews, user behavior, and competitor analysis.

Data Visualization 105

Data Visualization Weak Development Team User Testing Feedback Software 105

Reveal

OCTOBER 14, 2021

Furthermore, legacy systems become slower and slower over time, which means that the users that are forced to use them become more inefficient in their work and their performance and productivity suffers. These tools make your app stickier and allow you to differentiate yourself from competitors.

Analytic Tools 80

Analytic Tools Data Visualization Research Software Reporting Tools 80

eG Innovations

JULY 2, 2019

When our users were complaining, the Microsoft portal’s dashboard showed that all the services were up and running. People complaining about SharePoint issue not being displayed on Microsoft service health dashboard. User experience monitoring is critical for detecting issues in advance.

Data Visualization 75

Data Visualization Enterprise Reporting Tools Customer Experience 75

Userpilot

JANUARY 18, 2021

And begins an experience that will haunt his dreams for the next few nights…. The Gant chart is hidden within the Advanced Settings, which are only accessible as a power user. The time tracking feature doesn’t differentiate between billable and non-billable time. The problem is that users are turned off by empty states.

Analytic Tools 97

Analytic Tools Feedback Software Customer Experience User Testing 97

Userpilot

MAY 20, 2024

Personalize customer interactions by segmenting the user base and tailoring communications, offers, and support to individual preferences. Userpilot can help you to: collect feedback for customer sentiment analytics, analyze customer profiles , access the NPS dashboard , and create customized in-app flows to improve customer sentiment.

Data Visualization 105

Data Visualization Feedback Software Customer Feedback Customer Experience 105

Userpilot

JULY 20, 2023

The pricing differentiation is based on the number of Monthly Active Users (MAUs) your company has. Zendesk dashboard. Freshdesk dashboard. Includes service-level agreements (SLAs) and real-time dashboards. Tidio chatbot dashboard and features. Document360 dashboard. AI-based automation. Premium plan.

Embedded Analytics 98

Embedded Analytics Reporting Tools Data Visualization Analytic Tools 98

Userpilot

JANUARY 15, 2024

However, this guide will show you how to measure customer experience in the fintech industry, make improvements, and pick the best tools for the job! TL;DR The fintech customer experience helps neobanks, cryptocurrencies, and blockchain wallets differentiate themselves from traditional financial institutions.

Analytic Tools 101

Analytic Tools Feedback Software Reporting Tools Data Visualization 101

Lenny Rachitsky

APRIL 9, 2024

Furthermore, soft skills like product sense, communication, creativity, and being the glue that enables a team to operate at their very best will become even more important (and a differentiator among companies). Think about it—what is AI best at?

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