Roman Pichler

APRIL 13, 2021

Using KPIs and collecting the relevant data helps you balance intuition with empirical evidence. This increases the chances of making the right decisions and achieving product success. A Goal-directed Approach to Choosing KPIs. Then take into account the product goals on the product roadmap to discover additional KPIs.

Feedback Software 254

Feedback Software Data Visualization Analytic Tools Research Software 254

Userpilot

SEPTEMBER 4, 2023

Feedback surveys, loyalty programs, and excellent service turn them into influencers. The process grants valuable customer insights companies can leverage. Retention Excellent service, loyalty programs, and ongoing value through content and community retain customers. The goal is repeat purchases.

Data Visualization 75

Data Visualization User Testing Analytic Tools Customer Feedback 75

Userpilot

JUNE 26, 2023

How to create customer feedback systems to gain insights into user needs ? TL;DR Customer feedback systems are frameworks for collecting, organizing, and analyzing customer feedback for actionable insights. NPS surveys track customer loyalty and provide insights into their satisfaction. Let’s dive in!

Feedback Software 76

Feedback Software Analytic Tools Research Software Customer Feedback 76

Userpilot

SEPTEMBER 4, 2023

Feedback surveys, loyalty programs, and excellent service turn them into influencers. The process grants valuable customer insights companies can leverage. Retention Excellent service, loyalty programs, and ongoing value through content and community retain customers. The goal is repeat purchases.

Data Visualization 52

Data Visualization User Testing Analytic Tools Customer Feedback 52

Userpilot

JUNE 1, 2022

The goals-signals-metrics process consists of outlining the goals of a product or feature, identifying signals of success, and then building metrics to track on a dashboard. It is important as it helps your product team focus on specific outcomes, get valuable business insights, and predict ROIs with more accuracy.

Onboarding KPIs 86

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 86

Roman Pichler

APRIL 13, 2021

Using KPIs and collecting the relevant data helps you balance intuition with empirical evidence. This increases the chances of making the right decisions and achieving product success. A Goal-directed Approach to Choosing KPIs. Then take into account the product goals on the product roadmap to discover additional KPIs.

Feedback Software 156

Feedback Software Data Visualization Analytic Tools Research Software 156

The Product Coalition

JULY 28, 2020

The role of a Product Owner/Manager/Strategist is to help startups capture and transform customer insights into full product experiences that in turn increase customer satisfaction, loyalty, retention, and the business values. But an effective roadmap will also serve as a project management tool in two main ways: a.

Data Visualization 78

Data Visualization Analytic Tools Startups User Testing 78

Userpilot

JUNE 28, 2023

Create a multimedia onboarding flow with product screenshots and videos. Onboarding case study #1: How The Room increased new user activation by 75% in 10 days The Room is a Talent-as-a-Service (TaaS) platform that helps connect world-class workers throughout Africa with companies across the globe. Get a demo now! Source: Osano.

Onboarding KPIs 70

Onboarding KPIs Feedback Software User Testing Analytic Tools 70

Userpilot

FEBRUARY 28, 2023

In this article, we look at 13 different ways to collect feedback that product managers can leverage to gain a deep understanding of customer needs and make informed product decisions. TL;DR Customer feedback is all the insights and opinions you get from users about their customer journey experience and interactions with your product.

User Testing 76

User Testing Customer Feedback Feedback Software Product Research 76

Gainsight

OCTOBER 20, 2021

Here are some benefits of using product-led growth strategies to fuel your efforts: A product focus is a customer focus. When you use user data to inform decisions, it lines your strategy up with the customer experience—and that can boost growth. Your In-Product Data. Here’s where to focus: Customer profile data.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Customer Experience 98

Mixpanel

OCTOBER 6, 2022

There are product goals and marketing goals. Oftentimes, if easily acquired customers have a poor product experience, it shows up in your marketing analytics. This connection is a bit harder to prove in Google Analytics since marketing attribution from organic traffic can be hard to trace.

Data Visualization 59

Data Visualization Onboarding KPIs Marketing Analytic Tools 59

Userpilot

JUNE 20, 2023

As a product manager, how can you effectively validate ideas and build a successful product that delights users? We look at the process of idea validation and a range of tools and techniques you can leverage to aid the process. In Step 4, you seek customer insights and run experiments to assess user interest.

User Testing 77

User Testing Product Research Feedback Software Customer Feedback 77

Userpilot

JULY 13, 2023

Customer satisfaction measures how well a company’s products or services meet customer expectations with metrics such as Net Promoter Score (NPS) , Customer Satisfaction Score (CSAT) , and Customer Effort Score (CES). Churn rates evaluate the rate at which customers discontinue subscriptions or stop using a product or service.

Onboarding KPIs 81

Onboarding KPIs Feedback Software Customer Experience Customer Feedback 81

Userpilot

MAY 11, 2024

Are you looking for powerful and effective Heap alternatives to track customer behavior and discover hidden insights in your data? Despite being an excellent product analytics tool with great features, Heap is not infallible. Heap Analytics. You may, thus, require some time to get a hang of all its features.

Data Visualization 86

Data Visualization Analytic Tools Feedback Software Reporting Tools 86

Userpilot

FEBRUARY 7, 2023

This is a prime example of how you can use in-app messaging to keep users motivated by giving them a visual way to track their progress (whether during account creation or onboarding flows). Surveys In-app surveys are an efficient way to capture customer insights right as they’re using the product.

Feedback Software 90

Feedback Software Analytic Tools Customer Experience User Testing 90

Userpilot

AUGUST 6, 2024

Trello is a handy tool for project managers and can be used to manage product development and cross-functional collaboration. Productboard is a great platform for customer-driven product development. Userpilot helps you with product-led growth by providing actionable insights and personalized user experiences.

Analytic Tools 85

Analytic Tools Feedback Software Reporting Tools Data Visualization 85

Userpilot

MAY 23, 2024

Wondering how to measure product adoption and retention rates? Read to find out what product adoption and retention metrics to track, how to analyze the data for actionable insights, and how Userpilot can help you. You can also create custom dashboards with up to 30 reports.

Data Visualization 90

Data Visualization Onboarding KPIs Customer Experience Analytic Tools 90

Userpilot

JULY 14, 2023

What is a product analytics framework and why is it important? We also look at: Different types of analyses to include in your framework How to develop a product analytics framework And, the best product analytics tools. Userpilot is a product adoption platform with advanced analytics features.

Analytic Tools 68

Analytic Tools Data Visualization Feedback Software Research Software 68

Userpilot

NOVEMBER 21, 2022

Before the release, the product launch manager is involved in market and customer research. The insights from the market research feed into the go-to-market strategy. This outlines how to launch the product to the right clientele at the right time. Data collection and analysis. NPS survey in Userpilot.

Product launches 84

Product launches Product Research User Testing Research Software 84

Userpilot

JUNE 20, 2022

Running A/B tests and making data-driven decisions is essential if you are passionate about enhancing your customer experience, boosting retention, and increasing revenue. Anyone even remotely involved in product management will tell you that! Userpilot and Omniconvert are great SaaS tools for running and analyzing A/B tests.

User Testing 52

User Testing Product Research Feedback Software Testing 52

Bain Public

NOVEMBER 22, 2019

Unity was built to show who is working on what project, track production steps, provide a health overview through analytics and help unlock further video publishing potential. Search tool: The faceted search tool accelerates the search and discovery experience. Users can search by keyword, length, channel, language etc.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

DECEMBER 15, 2023

Looking for a good SaaS reporting tool and wondering which one of Pendo, Appcues, and UserGuiding is the best option for your SaaS company? There are plenty of tools for SaaS reporting on review sites, but they don’t make the choice any easier. There is a better tool for your SaaS than Pendo!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

JUNE 14, 2023

And learning how to analyze the customer journey will help you to ensure product growth and positive business outcomes. In this article, we’ll cover the definition of customer journey analytics, discuss ways to analyze the customer journey, and review customer journey analytics tools. Customer path analysis.

Data Visualization 78

Data Visualization Analytic Tools Customer Feedback Feedback Software 78

Userpilot

SEPTEMBER 10, 2024

Customer experience : Continuously refining the user experience based on surveys, usability testing, and customer behavioral data. User segmentation : Tailor product experiences to specific user groups by segmenting based on demographics, behavior, and feedback. Churn rate : How many users stop using your product after a month?

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Product Research 97

Userpilot

OCTOBER 30, 2023

Looking for a good SaaS reporting tool and wondering which one of Heap, Pendo, and Baremetrics is the best option for your SaaS company? There are plenty of tools for SaaS reporting on review sites, but they don’t make the choice any easier. There is a better tool for your SaaS than Heap! Let’s dive in!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

DECEMBER 10, 2023

Looking for a good product analytics tool and wondering which one of Pendo, Appcues, and Amplitude is the best option for your SaaS company? There are plenty of tools for product analytics on review sites, but they don’t make the choice any easier. There is a better tool for your SaaS than Pendo!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Roman Pichler

SEPTEMBER 18, 2017

The product backlog might contain epics and user stories like “As Mary, I want to get an overview of my daily calorie intake,” and a sample sprint goal could be “validate that people are willing to share personal data before using the app’s main features” or “finish the dashboard so it can be released”. Timeframes.

User Testing 163

User Testing Technical Review Vision Data Visualization 163

Userpilot

NOVEMBER 26, 2023

Looking for a good SaaS reporting tool and wondering which one of Pendo, UserGuiding, and Product Fruits is the best option for your SaaS company? There are plenty of tools for SaaS reporting on review sites, but they don’t make the choice any easier. There is a better tool for your SaaS than Pendo!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

MAY 12, 2024

Certain features like product areas, data explorer, product engagement score, and resource centers are locked to the Starter plan or higher. Here are the top Pendo alternatives you can consider: Userpilot is a product growth platform that drives user activation , feature adoption, and expansion revenue.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 12, 2024

TL;DR UserGuiding is a no-code product adoption tool that lets users create in-app walkthroughs, guides, and checklists. Here are the top UserGuiding alternatives you can consider: Userpilot is a product growth platform that drives user activation , feature adoption, and expansion revenue. Let’s dive in!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

JANUARY 28, 2024

TL;DR Product performance metrics are quantitative measurements that provide insights into user interaction with a product and its impact on the product’s and business’s overall health, used to assess product success. Want to see how Userpilot can help you track your product performance?

Onboarding KPIs 90

Onboarding KPIs Data Visualization Analytic Tools Customer Experience 90

Userpilot

DECEMBER 10, 2023

Looking for a good product analytics tool and wondering which one of Pendo, Appcues, and Mixpanel is the best option for your SaaS company? There are plenty of tools for product analytics on review sites, but they don’t make the choice any easier. There is a better tool for your SaaS than Pendo!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

MAY 19, 2024

TL;DR GainsightPX is a powerful product experience platform that helps you gather insights into how users interact with your software or app.The tool provides advanced enterprise-grade product analytics, native omnichannel engagement features to drive customer engagement, and closed-loop feedback with surveys to gauge your user experience.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MARCH 14, 2024

In the article, we show product managers how to understand how users navigate before getting activated in a SaaS product, how to product analytics to choose the best path to activation, and share 8 tried-and-tested activation strategies. All that is to help you optimize your user journey and boost product adoption.

Data Visualization 84

Data Visualization Customer Experience User Testing Customer Feedback 84

Userpilot

MAY 12, 2024

TL;DR Chameleon is a product adoption platform. It enables SaaS teams to leverage real-time user data to build beautiful on-brand experiences, improve user onboarding, and drive product-led growth. In addition, it empowers product teams to create and manage dynamic in-product experiences. Let’s dive in!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 20, 2024

TL;DR Kompassify is a cloud-based, no-code client onboarding tool for small and midsize businesses. The no-code approach makes it great for non-technical teams to do product tours, checklists, walkthroughs, progress tracking, and real-time analytics. Chameleon is a product adoption platform. Let’s dive in!

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

DECEMBER 15, 2023

Looking for a good SaaS analytics tool and wondering which one of Pendo, Appcues, and Mixpanel is the best option for your SaaS company? There are plenty of tools for SaaS analytics on review sites, but they don’t make the choice any easier. There is a better tool for your SaaS than Pendo!

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Reporting Tools 52