Amplitude

JANUARY 26, 2021

Not only is the purchase funnel a key KPI, but we also monitor how customers pick up their order (e.g. As a user experience (UX) researcher, I use analytics and user testing research to determine how users interact with our mobile app and better understand how their customer experience leads to conversion. Click To Tweet.

Data Visualization 59

Data Visualization Analytic Tools Research Software Customer Experience 59

Amplitude

JANUARY 29, 2021

For Amplitude, that meant diving deep into our customers’ challenges, and innovating across all aspects of our platform to become the complete, best-in-class solution for product analytics. . In 2020, we made major investments in core analytics, reimagined our data governance tools, and laid the foundation for personalization at scale.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Government 52

Roadmunk

SEPTEMBER 28, 2017

It’s been just over a year since Moritz joined NBC, and we spoke to him about his process of redesigning the storied news organization’s digital properties from the outside in, why audience loyalty is his number one KPI and how he’s improving the monetization efforts of sites like msnbc.com and today.com. Here’s our interview with Moritz.

Data Visualization 63

Data Visualization Analytic Tools Reporting Tools User Testing 63

Gainsight

OCTOBER 17, 2019

Throughout this blog post, I’ll share examples of the Gainsight PX dashboard that we show to our board members. You can make this article into an interactive experience by starting a free trial of Gainsight PX and playing around with these dashboards yourself! Nothing quantifiable—highlights in releases, roadmaps, tradeoffs.

Data Visualization 45

Data Visualization Analytic Tools Research Software Feedback Software 45

The Product Coalition

MARCH 17, 2020

In the world of SaaS (software as a service) it usually comes down to one person who devises a strategy for developing and unraveling a perfect product. Using a good collaboration tool with a clearly outlined roadmap is one way to keep tabs both on the “business as usual” and “creative vision” aspects of the product.

Onboarding KPIs 98

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 98

Gainsight

JUNE 17, 2021

Product key performance indicators (KPIs) will be a lifesaver as you craft your product development road maps, laying the groundwork to support decisions. Unfortunately, not every KPI is going to add value to your plans. What reports should you consider when building your road map? How do you create a product road map?

Data Visualization 52

Data Visualization Reporting Tools Customer Experience Feedback Software 52

ProductPlan

FEBRUARY 8, 2022

Product management owns the product roadmap, and their most important stakeholder is the product’s users/customers. The bread and butter product management tasks are prioritizing , evolving product strategy , and managing the product roadmap. In addition, they own the tools and systems that support the process at every stage.

Data Visualization 99

Data Visualization Feedback Software Reporting Tools Research Software 99

Mixpanel

JANUARY 23, 2020

Below, we’re sharing the TL;DR from some of our most popular articles on product planning to date—from setting goals, to roadmapping, to identifying growth KPIs—to help guide you along the way. Building your roadmap: how to turn product gaps into product features. Read all of Neil’s tips for effective goal setting.

User Testing 80

User Testing Roadmap Data Visualization Customer Feedback 80

Userpilot

SEPTEMBER 9, 2020

While most marketers are familiar and well-equipped with code-free tools that allow them to run such experiments, product managers often think they would need to involve development resources each and every time they want to test something. Product roadmaps are intelligent guesses at best, and blind gambles at worst.

Onboarding KPIs 71

Onboarding KPIs Customer Experience User Testing Data Visualization 71

Indicative

NOVEMBER 11, 2020

Experts predict the Customer Analytics market will top $24 billion by 2025. That growth is driven by a common difficulty facing many of today’s businesses—mountains of data and no way for non-technical people to make sense of it. That’s where Customer Analytics comes in. Common Customer Analytics Features.

Data Visualization 135

Data Visualization Analytic Tools User Testing Reporting Tools 135

Mixpanel

JUNE 12, 2023

This experience reminded me a lot of my work as an analytics leader at AT&T. Hear me out: In my role, I’m tasked with working stride-for-stride with the product teams across our large company to arm them with the data insights needed to improve their products. What does data democratization look like?

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Customer Experience 52

Mixpanel

JUNE 12, 2023

This experience reminded me a lot of my work as an analytics leader at AT&T. Hear me out: In my role, I’m tasked with working stride-for-stride with the product teams across our large company to arm them with the data insights needed to improve their products. What does data democratization look like?

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Customer Experience 52

Mixpanel

JUNE 12, 2023

This experience reminded me a lot of my work as an analytics leader at AT&T. Hear me out: In my role, I’m tasked with working stride-for-stride with the product teams across our large company to arm them with the data insights needed to improve their products. What does data democratization look like?

Data Visualization 40

Data Visualization Analytic Tools Reporting Tools Customer Experience 40

Mixpanel

MAY 12, 2020

They’re split into four groups: analysis, data, admin and growth. And then there’s about a third in data and then admin and growth are smaller teams. The analysis group is focused on the core, Mixpanel product analytics experience for the end users that come in and are trying to answer questions about their product.

User Testing 52

User Testing Customer Feedback Feedback Software Data Visualization 52

Mixpanel

MAY 12, 2020

They’re split into four groups: analysis, data, admin and growth. And then there’s about a third in data and then admin and growth are smaller teams. The analysis group is focused on the core, Mixpanel product analytics experience for the end users that come in and are trying to answer questions about their product.

User Testing 52

User Testing Customer Feedback Feedback Software Data Visualization 52