Userpilot

AUGUST 8, 2024

Define your vision : Define a product vision that communicates the long-term goal of your product and the unique benefits it offers customers. This is also the time to define your product’s positioning and unique value proposition (UVP). For example, Userpilot differentiates itself through its comprehensive feature suite.

Analytic Tools 90

Analytic Tools Feedback Software Research Software Product Strategy 90

Userpilot

OCTOBER 26, 2023

TCO includes not only the initial purchase or development costs but also ongoing expenses like licensing, support , training, maintenance, and upgrades. While it’s important to be positive, it would be really naive to think that you’re going to realize 100% of the possible benefits, not immediately anyway.

Analytic Tools 96

Analytic Tools Feedback Software Research Software Onboarding KPIs 96

Userpilot

JUNE 23, 2024

It’s also about creating a system where all customer issues are prevented or solved as fast and efficiently as possible. If done right, customer service problem-solving offers great benefits, such as improved customer satisfaction and loyalty. Here are just a few: Increases customer retention.

Customer Experience 52

Customer Experience User Testing Feedback Software Customer Feedback 52