Userpilot

JULY 20, 2024

Embarking on a career as an associate product manager involves a combination of education, skills development, and practical experience. This guide will provide you with a comprehensive overview of the path to becoming a successful associate product manager. Looking into tools for associate product managers?

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Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

JULY 28, 2024

In this guide, we’ll provide an overview of typical CX designer salaries, explore factors that can influence earnings, and share valuable resources to help you progress in your career. As a customer experience designer, it is essential to adopt practices that enhance user satisfaction and streamline design processes.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

AUGUST 17, 2024

Whether you’re looking to deepen your expertise, stay updated with industry trends, or find practical tools to enhance your workflow, the right resources are essential for continuous growth and success.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Customer Feedback 52

Userpilot

JULY 21, 2024

Whether you’re looking to deepen your expertise, stay updated with industry trends, or find practical tools to enhance your workflow, the right resources are essential for continuous growth and success. These insights help improve user experience and ensure the product meets user expectations and business goals.

Research Software 52

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Userpilot

JULY 23, 2024

Feature prioritization is always a hot-button issue for product managers. It helps organizations focus on the Determining which features to include in a product roadmap can be challenging with constantly evolving customer needs and several opportunities chasing scarce resources.

Feedback Software 90

Feedback Software Product Research User Testing Customer Experience 90

Alchemer Mobile

DECEMBER 31, 2020

Despite the wild ride that 2020 was for all of us, our team here at Apptentive continued to produce high-quality content for product managers, mobile marketers, and C-suite executives interested in digital transformation. And your product roadmap is likely bearing the load. 21 Mobile Product Management Resources.

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Userpilot

JULY 28, 2024

In this guide, we’ll provide an overview of typical experience strategist salaries, explore factors that can influence earnings, and share valuable resources to help you progress in your career. An experience strategist designs and optimizes user experiences across different touchpoints to enhance customer satisfaction and engagement.

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Research Software 52

Userpilot

AUGUST 28, 2024

In this guide, we’ll provide an overview of typical product assistant salaries, explore factors that can influence earnings, and share valuable resources to help you progress in your career. According to Glassdoor, the estimated total pay for a product assistant in the United States is $62,908 per year.

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Userpilot

AUGUST 28, 2024

Understanding the salary range for customer onboarding coordinators is crucial whether you’re entering the field or looking to advance your career. TL;DR A customer onboarding coordinator is a professional responsible for guiding new customers through the initial stages of using a product or service.

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Userpilot

AUGUST 1, 2024

Product marketing is the process of bringing a product to market, and a well-curated product marketing strategy is key to understanding customer needs and driving adoption. TL;DR A product marketing strategy is a roadmap for how a new product will be positioned, priced, and marketed.

Research Software 87

Research Software Analytic Tools Product Marketing Product Research 87

Userpilot

AUGUST 17, 2024

Whether you’re looking to deepen your expertise, stay updated with industry trends, or find practical tools to enhance your workflow, the right resources are essential for continuous growth and success. A customer service representative handles inquiries, resolves complaints, provides support, and fosters customer loyalty.

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Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

JULY 14, 2024

Starting a career as a CX product manager requires understanding the key steps, skills, and experiences needed for success. In this article, we will outline the typical journey for CX product managers, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities.

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Analytic Tools Data Visualization Feedback Software Research Software 52

Userpilot

AUGUST 19, 2024

The typical career path for a customer success analyst includes: Customer success intern (entry-level, assisting the team with basic tasks and gaining experience). Customer success analyst (analyzing data, tracking metrics, providing insights to improve customer satisfaction ).

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Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

JUNE 17, 2024

TL;DR A product specialist is a professional who is responsible for ensuring a product’s marketability and profitability. A product specialist collaborates with other teams, such as design and engineering, to review a product’s user interface (UI) and user experience (UX) to identify areas of improvement.

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Userpilot

JULY 21, 2024

TL;DR A UX designer, or user experience designer, focuses on enhancing user satisfaction by improving the usability , accessibility, and pleasure provided in the interaction between the user and the product. Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities.

Research Software 52

Research Software Analytic Tools Feedback Software Data Visualization 52

Userpilot

JULY 24, 2024

Launching a product without a well-defined product strategy framework is similar—you risk wasting resources without a clear path to success. So, how do you outline a product strategy framework that is the foundation of product-led growth ? Analyze in-app user satisfaction using tools like NPS and CSAT surveys.

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Userpilot

JANUARY 22, 2024

A product marketing framework is like a compass that guides you through the complex, fast-paced world of SaaS. From initial launch to ongoing product management , this framework acts as a map towards sustainable growth. You’ll also need to define your objectives and evaluate your resources before making a choice.

Feedback Software 84

Feedback Software Research Software Analytic Tools Product Research 84

Userpilot

SEPTEMBER 16, 2024

Is your company ready to target new markets? What product marketing strategies can you use to increase your chances of success? To answer this, let’s explore: What a market development strategy is. Common methods companies use to enter new markets. How can you gauge the viability of expanding your business reach?

Research Software 70

Research Software Analytic Tools Feedback Software Data Visualization 70

Userpilot

JULY 24, 2024

Whether you’re looking to deepen your expertise, stay updated with industry trends, or find practical tools to enhance your workflow, the right resources are essential for continuous growth and success. They often collaborate with other teams, including customer service, marketing, product, and sales.

Customer Experience 52

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Userpilot

AUGUST 19, 2024

This guide will provide you with a comprehensive overview of the path to becoming a successful product assistant. A product assistant in the SaaS industry supports product managers by conducting market research , analyzing user feedback, and coordinating with cross-functional teams. Let’s dive in!

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Data Visualization Analytic Tools Research Software Feedback Software 52

The Product Coalition

JANUARY 27, 2024

In the past decade, the field of product management has evolved, shedding much of its earlier ambiguity. The spectrum of roles in product management is broad, ranging from highly specialised to more generalist positions. Personalised demos to educate and persuade customers. Negotiable or custom pricing.

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Feedback Software Analytic Tools Onboarding KPIs B2B 133

Userpilot

JUNE 12, 2024

In this guide, we’ll provide an overview of typical product specialist salaries, explore factors that can influence earnings, and share valuable resources to help you progress in your career. TL;DR A product specialist is a professional who is responsible for ensuring a product’s marketability and profitability.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

The Product Guy

AUGUST 8, 2024

Product Operations (Product Ops) is a relatively new but increasingly vital function within product management teams, designed to optimize product development, launch, and iteration processes by improving efficiency, collaboration, and the overall effectiveness of product teams.

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Userpilot

AUGUST 19, 2024

Customer success director’s main responsibilities A Customer Success Director plays a pivotal role in ensuring that customers derive maximum value from a SaaS product. Progress by demonstrating the ability to scale customer success operations and contribute to overall business growth. Maister, Charles H.

Data Visualization 52

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Userpilot

AUGUST 28, 2024

Understanding the salary range for customer service representatives is crucial whether you’re entering the field or looking to advance your career. TL;DR A customer service representative is a professional who acts as a liaison between a company and its customers by providing helpful information and resolving emerging issues.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

JULY 4, 2024

It’s no secret that learning how to evaluate product performance is essential for product management. But how can you effectively measure product metrics that can help you reach your goals and increase revenue growth? Why not book a Userpilot demo to see how you can analyze and improve product performance continuously?

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Data Visualization Onboarding KPIs Analytic Tools Customer Feedback 72

Userpilot

JUNE 17, 2024

CX specialists typically interact with customers to understand their needs and pain points and resolve any problems they might be facing. They’re responsible for identifying key touchpoints where customers interact with a business–before, during, and after a purchase. What does a customer experience specialist do?

Data Visualization 52

Data Visualization Customer Experience Analytic Tools Feedback Software 52

Userpilot

JULY 28, 2024

Understanding the salary landscape for customer experience managers is crucial whether you’re entering the field or looking to advance your career. TL;DR A customer experience (CX) manager is a professional responsible for improving interactions between a company and its customer base across different touch points.

Customer Experience 52

Customer Experience Data Visualization Analytic Tools Feedback Software 52

Userpilot

FEBRUARY 28, 2023

If you’re wondering what different types of customer feedback are and how to collect them, you’re in the right place! In this article, we look at 13 different ways to collect feedback that product managers can leverage to gain a deep understanding of customer needs and make informed product decisions.

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User Testing Customer Feedback Feedback Software Product Research 76

Userpilot

AUGUST 27, 2024

Looking into tools for customer service representatives? Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. Document customer interactions : Maintain detailed records of customer interactions, issues, and resolutions in the company’s CRM system.

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Userpilot

OCTOBER 15, 2023

How do you leverage product analytics marketing automation to boost customer acquisition, retention, and account expansion? TL;DR Product analytics marketing automation involves using product analytics to track product usage and customer behavior to develop automated marketing experiences.

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Data Visualization Analytic Tools Feedback Software Onboarding KPIs 82

Userpilot

SEPTEMBER 20, 2023

The eternal debate: product manager vs. project manager. In this article, we’re going to unpack the day-to-day activities of a product and project manager, describe the key areas of overlap and differences between these distinct roles, and, most importantly, cover how they can work together effectively.

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The Product Guy

JUNE 11, 2024

Evangelizing product management within an organization often comes with a variety of challenges and roadblocks. Product leaders must be prepared to face and overcome these obstacles to successfully drive the adoption of product management best practices. Start small and scrappy.

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Userpilot

JUNE 27, 2024

This guide will provide you with a comprehensive overview of the path to becoming a successful product specialist. TL;DR A product specialist is a professional who is responsible for ensuring a product’s marketability and profitability. For instance, you can pursue an internship in market research or work as a sales rep.

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Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

JUNE 19, 2024

Interested in product manager roles? In this guide, we’ll explore the ins and outs of product manager roles through detailed job descriptions and handy templates. Whether you’re hiring, job hunting, or simply curious, we’ve got you covered with practical insights and ready-to-use resources.

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Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

JUNE 28, 2024

When recruiting a CX specialist, most hiring managers look for candidates with at least a high school diploma. Some organizations might have specific educational requirements, such as a bachelor’s in business, communication, marketing, or a related field. Prior experience in a customer-facing role is a plus.

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Analytic Tools Data Visualization Feedback Software Reporting Tools 52

Userpilot

JANUARY 27, 2023

Evaluative research, on the other hand, tests how good your current product or feature is. It assesses customer satisfaction by looking at how well the solution addresses their problems and its usability. Why is conducting evaluation research important for product managers? ’ of user satisfaction or its lack.

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