Userpilot

MAY 14, 2023

Want to know whether your product is delivering value to customers? The best solution is to ask them directly. Customer feedback is the key to developing a customer-centric business. In this article, we’ll discuss 7 ways you can collect customer feedback to understand user sentiment.

Feedback Software 80

Feedback Software User Testing Customer Feedback Analytic Tools 80

Userpilot

JUNE 19, 2024

A product analyst job description outlines the key responsibilities, must-have skills, and qualifications required to be the voice of the user within the product development team. Looking into tools for product analysts? Looking into tools for product analysts? Book a demo to see it in action!

Data Visualization 52

Data Visualization User Testing Analytic Tools Research Software 52

Userpilot

DECEMBER 13, 2023

How do you develop a robust UX strategy? TL;DR UX strategy provides guidance to the UX design team on how to create and improve experiences that satisfy user needs. TL;DR UX strategy provides guidance to the UX design team on how to create and improve experiences that satisfy user needs. Book the demo!

Research Software 78

Research Software Analytic Tools Feedback Software User Testing 78

Userpilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios.

ChatGPT 82

ChatGPT Data Visualization Onboarding KPIs Research Software 82

Userpilot

JANUARY 22, 2024

For your product marketing strategy, however, you’ll need to align your sales and marketing teams, create a value-based pricing strategy , collect and apply customer feedback , and map out the customer journey. This means collecting feedback data to measure customer satisfaction.

Feedback Software 84

Feedback Software Research Software Analytic Tools Product Research 84

Userpilot

SEPTEMBER 15, 2022

SaaS companies use CI data to derive insights into unmet customer needs and take action to improve customer satisfaction. Internal CI can be generated by any customer interaction inside the app (e.g., customer feedback, feature usage). Use ActionIQ to gather marketing-related data to better marketing performance.

Feedback Software 92

Feedback Software Research Software Analytic Tools Data Visualization 92

Usersnap

MARCH 19, 2019

Do you consider customer feedback? Should the Voice of Customer influence product development? In Frost & Sullivan’s survey research on R&D/innovation and product development priorities, 84% of the respondents declare that they employ the voice of customers (VoC) in their product development cycle.

User Testing 76

User Testing Feedback Software Research Software Development Team Review 76

Userpilot

SEPTEMBER 7, 2022

How do you collect customer data and identify white space opportunities? What tools do you need for performing white space analysis? White space analysis identifies gaps in existing services on the market or in internal processes and uncovers hidden opportunities. Improve customer satisfaction and retention.

Data Visualization 85

Data Visualization Feedback Software Research Software Analytic Tools 85

Userpilot

MAY 30, 2022

The service-focused segment places high importance on product quality, range, and customer service. You can use needs-based segmentation for marketing, onboarding, lead generation, and creating a strong value proposition for your business. The 3 best tools are Userpilot , Baremetrics, and Segment.

Data Visualization 89

Data Visualization Feedback Software Research Software Analytic Tools 89

Userpilot

NOVEMBER 10, 2022

How to resolve the most common customers’ pain points. TLDR; A customer pain point refers to an issue that a customer experiences when interacting with a product or service. Process pain points happen when the customer experiences friction and struggles to do things because of the current process.

User Friction 78

User Friction Customer Experience Product Research User Testing 78

Userpilot

JANUARY 10, 2024

Looking for the best ways to conduct user research and gather actionable insights? Whether you’re building a product from scratch, updating something on your platform, or just want to listen to users and create better experiences , this article provides the guide you need. What is user research?

User Testing 87

User Testing Research Software Analytic Tools Feedback Software 87

BrainMates

DECEMBER 12, 2019

The gap between rich and poor is widening, and this is causing an increasing disenchantment with the model which has been so successful. Corporates and NFPs alike can build new business models that enable them to create and sustain value for all their stakeholders: customers, local communities and society at large.

Product Management 52

Product Management Product Manager Reporting Tools Weak Development Team 52

Userpilot

JULY 14, 2024

In this article, you’ll learn about various types of customer segments you can identify and how to conduct a thorough analysis using the right product analytics tools. – Technographic — preferred device, browser, and system. – Needs-based — what your users are looking to solve with your product.

Data Visualization 82

Data Visualization Analytic Tools Reporting Tools Research Software 82

Userpilot

JUNE 24, 2024

How can product teams choose the best strategy. How to develop a growth strategy. A well-defined product growth strategy can help you increase customer satisfaction and retention, reduce customer acquisition costs , and develop a competitive edge. If so, you’re in the right place!

Analytic Tools 59

Analytic Tools Feedback Software Research Software Data Visualization 59

Userpilot

DECEMBER 5, 2023

Our ultimate guide explores: What exactly product design involves How to design successful products , and Tools that can help you design them. TL;DR The aim of the product design process is to create products that solve genuine customer problems, are functional, and offer a positive user experience. Book the demo to see how!

User Testing 66

User Testing Product Research Data Visualization Feedback Software 66

Alchemer Mobile

FEBRUARY 2, 2021

According to an InMobi survey , the number one challenge facing app developers today isn’t design or development. It’s marketing. The bad news? Without marketing, even the best apps struggle when it comes to customer acquisition and discovery. IDENTIFY INFLUENCERS AND REPORTERS. The good news?

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

The Product Coalition

JANUARY 26, 2024

In the perfect world, there is time not just to talk to people but to observe them, immerse in their lives, and co-design solutions with them. The real world has limited resources, unrealistic deadlines, and new teams that have not been able to do research at all. How well is the solution doing in all of those categories?

User Testing 106

User Testing Product Research Research Software Data Visualization 106

Userpilot

SEPTEMBER 15, 2023

TL;DR Concept testing evaluates an idea before it’s introduced to the market to gauge its potential success. Concept testing helps to build customer relationships, understand customer needs , and gather market research data to drive decision-making. Book a demo and get started! What is concept testing?

User Testing 86

User Testing Feedback Software Product Research Analytic Tools 86

ProductPlan

APRIL 25, 2023

Great teams assemble individuals with differing skill sets, perspectives, and experiences. For example, Iron Man and Captain America leading the Avengers or Superman, Batman, and Wonder Woman teaming up as the Justice League. Many product teams now have their own team of super-powered individuals banding together for a common cause.

Customer Experience 52

Customer Experience Data Visualization Reporting Tools Weak Development Team 52

Userpilot

AUGUST 30, 2024

Create marketing materials and distribute them. As a product marketing tool , Userpilot empowers you to: Drive word-of-mouth marketing with your power users. Promote new features with in-app ads to upsell users. Send targeted marketing emails based on user behavior in-app. Ready to get started?

Advertising 81

Advertising Analytic Tools Research Software Data Visualization 81

Userpilot

JANUARY 10, 2022

Customer success strategies focus on helping customers achieve their goals in the long term while customer support centers around short-term solutions. There are five key metrics you can use to measure customer success. Defining customer success is the first step to crafting a CS game plan.

Feedback Software 87

Feedback Software Analytic Tools Research Software User Testing 87

Userpilot

MAY 29, 2024

Whether you're an aspiring entrepreneur, a seasoned product manager, a UX designer , or simply curious about the process, this guide will walk you through the essential steps, best practices, and tools you need to create successful products. Design a product in 7 steps: Carry out market research and generate ideas to help you stand out.

Data Visualization 84

Data Visualization Research Software Feedback Software Analytic Tools 84