TechEmpower - Product Management

OCTOBER 9, 2023

Artificial Intelligence (AI), and particularly Large Language Models (LLMs), have significantly transformed the search engine as we’ve known it. This presents businesses with an opportunity to enhance their search functionalities for both internal and external users. Strive for a balanced outcome.

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Artificial Inteligence Generative AI Feedback Software Data Visualization 138

Intercom, Inc.

JANUARY 31, 2023

The possibilities to automate and streamline processes for support reps seem endless, but the success of generative AI in this space will ultimately depend on its ability to deliver real value for customer service teams and customers alike. To test this, we quickly got down to work. The ability of GPT-3.5

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Generative AI Customer Experience ChatGPT Artificial Inteligence 129

Userpilot

MARCH 5, 2025

You can use this platform to create customer segments, personalize onboarding flows, deliver targeted in-app messages, collect direct customer feedback , and track in-app analytics to make iterative changes. It turned out users didnt quite understand how the key features worked. Some engagement features in Userpilot.

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Analytic Tools Feedback Software Research Software Reporting Tools 52

Userpilot

JULY 22, 2024

An effective product expansion strategy is the fuel that propels a SaaS business forward. But navigating the complexities of product expansion can be tricky. In this article, we explore the benefits and challenges of this critical aspect of product management. There are four types of Product Market Expansion strategies.

Research Software 103

Research Software Feedback Software Analytic Tools User Testing 103

Userpilot

JULY 23, 2024

Feature prioritization is always a hot-button issue for product managers. It helps organizations focus on the Determining which features to include in a product roadmap can be challenging with constantly evolving customer needs and several opportunities chasing scarce resources.

Feedback Software 111

Feedback Software User Testing Product Research Customer Experience 111

Userpilot

JULY 24, 2023

Every new product launch is equal parts intimidating and exciting. As the market becomes increasingly saturated with similar SaaS products, your product launch can easily get lost in the noise. Therefore, you need a solid product launch plan to ensure your product isn’t among the 95% of new products that fail each year.

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Product launches User Testing Product Research Feedback Software 98

Lenny Rachitsky

JULY 9, 2024

Each week I tackle reader questions about building product, driving growth, and accelerating your career. If you’re not a subscriber, here’s what you missed this month: Counterintuitive advice for building AI products General management, functional, and hybrid models: Which org design works best for top companies?

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Reporting Tools Product Research Research Software Feedback Software 109

Userpilot

APRIL 24, 2024

Generative AI has changed how tech companies do business. companies use AI in their operations and the number of jobs requiring AI has increased by 450% since 2013. In 2023, over 26% of investments in American startups were directed toward AI-related companies. How to implement AI to build better products.

Analytic Tools 96

Analytic Tools Feedback Software Data Visualization Reporting Tools 96

Userpilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios.

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ChatGPT Data Visualization Onboarding KPIs Research Software 105

Modus Create

FEBRUARY 12, 2025

8 AI trends that will define product development By Greg Sterndale Posted in Digital Transformation , Product Published on: February 12, 2025 Last update: February 10, 2025 From modular architecture to agentic AI How product development will evolve in 2025 & beyond In product development, change is the only constant.

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Analytic Tools Weak Development Team Data Visualization Technical Review 40

Userpilot

FEBRUARY 25, 2024

Analyzing user behavior can help you understand how users perceive your product and brand. Since user preferences are always evolving, you need to be agile and swiftly adapt to new user behavior trends. Frictionless sign-ups and proactive support are now essential for winning over users.

Analytic Tools 105

Analytic Tools Data Visualization User Testing Reporting Tools 105

Userpilot

JANUARY 15, 2025

Since companies started using them in the early 2000s, session replays have seen continuous adoption, with Research Nester projecting a 13.3% Watch user sessions to spot hidden frustrations and unintended usage patterns that might be difficult to articulate in a survey. CAGR in the next couple of years.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

The Product Coalition

OCTOBER 20, 2023

AI and its subfields, such as machine learning (ML), also identify and predict future behavior based on extant behavioral patterns. The expanding value of AI in marketing A recent survey reveals that the marketing and advertising industry has the highest adoption of generative AI. How is AI used in marketing?

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Data Visualization Artificial Inteligence Reporting Tools Customer Communications 124

Userpilot

JULY 29, 2024

Looking for the best customer success management software to power up your product growth strategy, but you are overwhelmed with so many options in the market? Customer success software helps businesses boost customer satisfaction, reduce churn , and improve efficiency. Customer feedback collection.

Analytic Tools 105

Analytic Tools Feedback Software Reporting Tools Data Visualization 105

Gainsight

SEPTEMBER 8, 2023

That’s why Gainsight, in partnership with Benchmarkit (formerly called RevOps Squared), surveyed over 750 CS professionals to understand capacity and compensation trends across the org chart. Check out our findings in the Evolution of Customer Success Report: Role Expansion and Compensation in 2023. But wait, there’s more!

Data Visualization 52

Data Visualization Product Research Reporting Tools Customer Experience 52

Gainsight

AUGUST 20, 2024

This evolution is not just a tech upgrade; it’s a paradigm shift that promises to redefine interactions between Software-as-a-Service (SaaS) companies and their customers. According to a 2024 Forbes Advisor survey , a staggering 64% of respondents in SaaS believe AI will enhance customer relations and productivity.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

UX Studio

APRIL 5, 2024

Thanks to generative AI tools, those days are as gone as dial-up internet. With the rise of readily available generative AI tools, it is now possible to create large bodies of text in a matter of seconds. Prompting Issues in Generative AI As generative AI becomes increasingly accessible.

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Research Software Feedback Software Data Visualization User Testing 50

Userpilot

DECEMBER 5, 2023

Knowing how well your products and campaigns perform can give you the most vital insights needed to guide your business. Having the right performance reporting solution for product analytics in your arsenal optimizes risk management and aids in financial planning by ensuring each decision you make is data-driven. User insights.

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Data Visualization Reporting Tools Analytic Tools Customer Feedback 98

Usersnap

SEPTEMBER 19, 2023

This isn’t just about analyzing “happy” or “sad” emojis – it’s about getting to the nitty-gritty of customer sentiments, needs, and desires. AI steps in with its Sherlock hat on, analyzing every “Wow!” ” and “Meh” faster than you can say “customer satisfaction.”

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Customer Feedback Data Visualization User Testing Feedback Software 59

Gainsight

SEPTEMBER 25, 2023

Traditional AI applications, such as automating routine tasks and surfacing relevant customer data, have been around for years. At Gainsight, we launched Horizon AI in 2021. But generative AI is upping the ante on what customers expect from their software vendors. and/or its affiliates in the U.S.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Research Software 52

Userpilot

JUNE 12, 2024

Understanding the salary landscape for product owners is crucial whether you’re entering the field or looking to advance your career. In this guide, we’ll provide an overview of typical product owner salaries, explore factors that can influence earnings, and share valuable resources to help you progress in your career.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Userpilot

DECEMBER 21, 2023

TL;DR Customer retention software refers to tools, platforms, or services that foster customer loyalty, retain customers, and keep existing customers satisfied. The best customer retention tools share these features: survey collection, customer support, marketing automation, data tracking, and data reporting.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

JUNE 17, 2024

TL;DR A product specialist is a professional who is responsible for ensuring a product’s marketability and profitability. A product specialist collaborates with other teams, such as design and engineering, to review a product’s user interface (UI) and user experience (UX) to identify areas of improvement. .”

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Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

JUNE 27, 2024

Starting a career as a product specialist requires understanding the key steps, skills, and experiences needed for success. In this article, we will outline the typical journey for a product specialist, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities.

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Analytic Tools Data Visualization Feedback Software Research Software 52

Userpilot

JUNE 27, 2024

Embarking on a career as a product specialist involves a combination of education, skills development, and practical experience. This guide will provide you with a comprehensive overview of the path to becoming a successful product specialist. You’ll also gain hands-on experience addressing user needs and helping with onboarding.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

JUNE 12, 2024

Understanding the salary landscape for product specialists is crucial whether you’re entering the field or looking to advance your career. In this guide, we’ll provide an overview of typical product specialist salaries, explore factors that can influence earnings, and share valuable resources to help you progress in your career.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

JULY 24, 2024

Their efforts are instrumental in driving customer loyalty and product adoption. A customer experience (CX) manager’s responsibilities include understanding customer needs and pain points, optimizing user journeys, collecting user feedback, and implementing strategies to improve the overall CX.

Customer Experience 52

Customer Experience Analytic Tools Feedback Software Data Visualization 52

Userpilot

JULY 17, 2024

They play a key role in implementing a positive customer experience , improving user retention, and minimizing churn rates. Their efforts are instrumental in driving customer loyalty and product adoption. Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities.

Customer Experience 52

Customer Experience Analytic Tools Feedback Software Data Visualization 52

Userpilot

JULY 28, 2024

They play a key role in implementing a positive customer experience , improving user retention, and minimizing churn rates. Their efforts are instrumental in driving customer loyalty and product adoption. Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities.

Customer Experience 52

Customer Experience Data Visualization Analytic Tools Feedback Software 52

Userpilot

JULY 20, 2024

They play a key role in implementing a positive customer experience , improving user retention, and minimizing churn rates. Their efforts are instrumental in driving customer loyalty and product adoption. Looking into tools for customer experience managers? Book a demo to see it in action!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

AUGUST 15, 2023

A product launch marketing plan is more than a simple press release announcing your product. It is the process that guides you to a successful product release. With several product launches occurring every day, you need something special to ensure your announcement doesn’t get lost in the noise. Let’s begin!

Product launches 98

Product launches User Testing Feedback Software Research Software 98

Gainsight

AUGUST 20, 2024

This evolution is not just a tech upgrade; it’s a paradigm shift that promises to redefine interactions between Software-as-a-Service (SaaS) companies and their customers. According to a 2024 Forbes Advisor survey , a staggering 64% of respondents in SaaS believe AI will enhance customer relations and productivity.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52

Userpilot

FEBRUARY 21, 2024

So what are the trends in the data analytics landscape that are actually important for product management ? Natural language processing : NLP revolutionizes customer sentiment analysis and communication by processing human language, improving internal and external interactions and content discoverability.

Data Visualization 102

Data Visualization Analytic Tools Research Software Artificial Inteligence 102

Userpilot

APRIL 15, 2024

Artificial Intelligence is revolutionizing how SaaS product teams work by increasing efficiency and productivity, reducing costs, and most importantly, facilitating data-driven decision-making. In this article, we look at how you can use AI to gain in-depth customer insights and how to leverage them to improve the product.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105