What is NPS & How to Increase It? + Benchmark Report 2024
Userpilot
JULY 18, 2024
According to our latest NPS benchmark report, the average NPS in SaaS is 35.7. TL;DR Net Promoter Score (NPS) is a customer loyalty metric that measures how likely your customers are to recommend your product or service to others. You can download our product metrics benchmarks here. while the median NPS is 39.
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