Userpilot

SEPTEMBER 16, 2021

Looking for the right SaaS product management metrics that offer valuable product growth insights ? Defining and tracking key metrics is an integral part of the product management process. In this article you’ll learn about: Ways to measure SaaS products. User Adoption Flywheel. Well, look no further.

Onboarding KPIs 85

Onboarding KPIs Feedback Software Analytic Tools Customer Feedback 85

Userpilot

JULY 9, 2024

The 4 P’s of customer experience are engaged and empowered people (your teams), efficient processes , customizable and user-friendly products , and places (websites, web, and mobile apps) that collectively contribute to exceptional service delivery. Implement tactics to enhance customer experiences at various touchpoints.

Customer Experience 91

Customer Experience User Testing Research Software Data Visualization 91

Userpilot

JULY 17, 2024

Starting a career as an associate product manager requires understanding the key steps, skills, and experiences needed for success. In this article, we will outline the typical journey for associate product managers, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Userpilot

OCTOBER 4, 2022

These UX KPIs consist of real user monitoring metrics that can help you discover multiple user errors, deliver a better customer experience to your users, get valuable insights, and make decisions regarding UX design. User experience (UX) involves all aspects of user interactions with your product.

Analytic Tools 94

Analytic Tools Research Software Feedback Software Onboarding KPIs 94

The Product HQ

JUNE 1, 2024

Interested in learning what the essential data product manager skills are? Data was becoming necessary for their product roadmap, executive-level decisions, and information on their paid marketing campaigns. As a result, the data product manager role is there to manage and use data purposefully.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Research Software 52

Userpilot

JULY 16, 2024

While your SaaS company’s success depends on several elements, the most crucial ingredient will always be your product experience. Providing a great product experience helps SaaS companies reduce churn and improve product management metrics like customer satisfaction and customer lifetime value.

Analytic Tools 88

Analytic Tools Feedback Software Research Software Product Research 88

Good Product Manager

SEPTEMBER 20, 2016

Product Management in 2017: What Does the Future Hold? Product management is sometimes referred to as a “next year” job. It’s usually around this time of year that product management leaders are well into planning for the following calendar year. Upcoming Events for Fall 2016.

Events 60

Events Product Manager Product Management Weak Development Team 60

Good Product Manager

SEPTEMBER 20, 2016

Product Management in 2017: What Does the Future Hold? Product management is sometimes referred to as a “next year” job. It’s usually around this time of year that product management leaders are well into planning for the following calendar year. Upcoming Events for Fall 2016.

Events 60

Events Product Manager Product Management Weak Development Team 60

Userpilot

MARCH 14, 2023

User segmentation is an essential strategy in product management. It improves customer experience, increases retention, and drives product growth. But where do you get started with user segmentation? In this article, we cover: Why user segmentation is essential for product managers.

Analytic Tools 84

Analytic Tools User Testing Customer Feedback Feedback Software 84

Userpilot

JULY 20, 2024

Embarking on a career as an associate product manager involves a combination of education, skills development, and practical experience. This guide will provide you with a comprehensive overview of the path to becoming a successful associate product manager. Looking into tools for associate product managers?

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

The Product Coalition

APRIL 2, 2022

Every time I navigate the ocean of Product Management frameworks, we are not tackling one essential part of our role: People and Ourselves. There is a framework for almost every stage of our Product development lifecycle, but one of the only transversal things is that we need people to make things happen.

Product Manager 162

Product Manager Product Management User Testing Customer Experience 162

Ronke PM

APRIL 11, 2024

Why is Customer Feedback Important? Types of Customer Feedback Final Thoughts Customer feedback provides cross-functional teams with confirmation that they are on the right path, which leads to the development of products that bring value to customers. Products that impact their lives for the better.

User Testing 52

User Testing Customer Feedback Feedback Software Product Research 52

The Product Coalition

JANUARY 12, 2023

The goal of digital transformation is to use technology to create a better experience for customers, optimize operational efficiencies, unlock new business opportunities, and achieve higher levels of organizational performance. This leads to an increase in customer satisfaction, which can lead to repeat customers and higher levels of loyalty.

Artificial Inteligence 138

Artificial Inteligence Data Visualization Analytic Tools Research Software 138

Userpilot

JULY 14, 2024

TL;DR A UX designer, or user experience designer, focuses on enhancing user satisfaction by improving the usability , accessibility, and pleasure provided in the interaction between the user and the product. Without further ado, let’s get into it!

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

OCTOBER 15, 2023

To inspire you, this article includes a few use cases for trend analysis that you can utilize, such as comparing active users’ trends with trial users, gauging product adoption and usage trends, and understanding what drives customer satisfaction. Userpilot feature and events product usage tracking.

Data Visualization 84

Data Visualization Analytic Tools Feedback Software Reporting Tools 84

Userpilot

APRIL 3, 2024

TL;DR Product-led innovation emphasizes improving the product to attract customers, reducing reliance on marketing for growth. Product-led innovation focuses on developing a personalized product that naturally attracts and retains customers. User persona example.

Analytic Tools 78

Analytic Tools Feedback Software Customer Experience Onboarding KPIs 78

Userpilot

SEPTEMBER 15, 2021

Looking for the right SaaS product management metrics that offer valuable product growth insights ? Defining and tracking key metrics is an integral part of the product management process. In this article you’ll learn about: Ways to measure SaaS products. User Adoption Flywheel. Well, look no further.

Onboarding KPIs 52

Onboarding KPIs Feedback Software Analytic Tools Customer Feedback 52

Userpilot

APRIL 22, 2024

Product feature analysis is a powerful tool in the SaaS product manager’s arsenal. We cover: Types of product features. TL;DR Product feature analysis involves evaluating product features to understand their impact on user satisfaction and market performance. Specify the metrics to track.

Data Visualization 80

Data Visualization Analytic Tools Feedback Software Weak Development Team 80

Userpilot

JUNE 9, 2022

Why is it important in the product management process? What role does the product manager play in it? Backlog grooming, aka backlog refinement, is a process of keeping the backlog up-to-date, relevant, and manageable. Backlog refinement improves Sprint planning productivity and improves work velocity.

Customer Feedback 52

Customer Feedback User Testing Customer Experience Customer Satisfaction 52

Userpilot

OCTOBER 15, 2023

TL;DR Product analytics marketing automation involves using product analytics to track product usage and customer behavior to develop automated marketing experiences. Feature tagging enables marketing teams to track feature usage and improve adoption across user segments. Why does it matter?

Data Visualization 83

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 83

Userpilot

AUGUST 30, 2024

In this article, we will outline the typical journey for head of products, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities. They play a crucial role in defining the product strategy, setting the product vision , and ensuring the successful execution of product initiatives.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

SEPTEMBER 28, 2022

Are you tracking product management metrics to evaluate your product and monitor its progress? SaaS products are becoming increasingly data-driven which makes it critical to evaluate product growth using the right metrics. Here are the 3 best tools to improve product management metrics.

Onboarding KPIs 68

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 68

Userpilot

JULY 31, 2023

Roadmaps are a new Pendo feature for communicating and sharing product vision. Pendo is currently developing AI features to enhance experience personalization , product discovery and accelerate product-led growth. Improve user onboarding and help them discover relevant features. Pendo dashboard. Retention analysis.

Data Visualization 73

Data Visualization Feedback Software Analytic Tools Reporting Tools 73

Alchemer Mobile

JUNE 4, 2019

This in-app analytics tool helps companies make data-driven iterations to their apps and gain a better understanding of how product changes impact customer satisfaction. This helps product managers better understand where people are tapping and interacting with their app. Apptimize specializes in A/B testing.

Feedback Software 240

Feedback Software Analytic Tools Data Visualization User Testing 240

Userpilot

SEPTEMBER 11, 2023

Wondering how to leverage customer analytics benefits to drive customer satisfaction? Customer analytics helps you seamlessly understand customers, predict their needs, and curate your offerings to their wants. Refined features and product offerings that cater to customers’ evolving needs.

Data Visualization 86

Data Visualization Analytic Tools Feedback Software Customer Feedback 86

Userpilot

JUNE 29, 2024

Userpilot is a powerful in-app feedback management tool. Book your demo to see how it can help your product managers collect, manage, and act on feedback. Try Userpilot and Take Your User Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is product feedback management?

Feedback Software 70

Feedback Software User Testing Analytic Tools Customer Feedback 70

Userpilot

AUGUST 28, 2024

In this guide, we’ll provide an overview of typical head of product salaries, explore factors that can influence earnings, and share valuable resources to help you progress in your career. They play a crucial role in defining the product strategy, setting the product vision , and ensuring the successful execution of product initiatives.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

JULY 21, 2024

Embarking on a career as a UX designer involves a combination of education, skills development, and practical experience. TL;DR A UX designer, or user experience designer, focuses on enhancing user satisfaction by improving the usability , accessibility, and pleasure provided in the interaction between the user and the product.

Research Software 52

Research Software Analytic Tools Feedback Software Data Visualization 52

Userpilot

SEPTEMBER 30, 2022

Is there such a thing as analytics for product managers? This article explicitly explains what metrics are essential to product management teams and how to collect the data. With product analytics, product teams are able to understand and address true customers’ needs and pain points and spot product friction.

Data Visualization 75

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 75

Userpilot

APRIL 30, 2024

TL;DR Product experience management (PxM) is a discipline that focuses on leveraging product data to deliver superior product experiences —making them personalized, engaging, and centered around customer needs. PxM focuses on user experiences, improving engagement and retention through personalized interactions.

Customer Experience 81

Customer Experience Feedback Software Analytic Tools Onboarding KPIs 81

Userpilot

JUNE 29, 2024

Today’s article provides a practical guide to help you decide whether to build or buy your product analytics tool. TL;DR The build vs. buy strategy is a decision-making framework organizations use to determine whether to develop a solution in-house (build) or purchase it from an external provider (buy). Talk with our team today!

Analytic Tools 92

Analytic Tools Data Visualization Reporting Tools Research Software 92

Userpilot

JUNE 26, 2023

Want to track the different types of product metrics to get product growth insights ? Product metrics are critical for product growth managers to develop the right product strategies and drive continuous value for customers. Thus, these metrics let you assess the success of your product.

Onboarding KPIs 68

Onboarding KPIs Analytic Tools Data Visualization Customer Experience 68

Userpilot

SEPTEMBER 14, 2023

What customer discovery questions should product managers ask to accurately identify the unsatisfied needs of potential customers and validate ideas? To collect the necessary data, you can conduct customer discovery interviews or trigger in-app surveys. Let’s get right to it!

Product Research 74

Product Research Customer Feedback Data Visualization User Testing 74

Userpilot

OCTOBER 18, 2022

To get the data, you have to combine four analyses: task analysis, user feedback analysis, user behavior analysis , and user experience analysis. Learn which features customers use the most and what features they might need. You’ll also identify new product design and development perspectives with task analysis.

Customer Feedback 85

Customer Feedback Data Visualization User Testing Analytic Tools 85

Userpilot

APRIL 23, 2023

TL; DR Product health metrics are the key performance indicators that measure a product’s performance and success. Tracking these metrics helps you gain growth insights, track user engagement , and measure customer satisfaction. Conversion rate measures the percentage of users performing the desired action.

Onboarding KPIs 71

Onboarding KPIs Analytic Tools Feedback Software Customer Experience 71

Ronke PM

AUGUST 16, 2023

Table of Contents Technical Support Customer Success/Relationship Managers Marketing Sales Team Data Scientist Finance UX Researcher UX Designer Content Designers and Conversational Designers Engineering Legal Security (IT) PMO (Product Management Office) (Bonus!)

Weak Development Team 52

Weak Development Team Onboarding KPIs Research Software Customer Experience 52

Userpilot

JUNE 29, 2024

Such in-depth understanding allows teams to prioritize their efforts to address the key user needs and create personalized experiences that meet their expectations. Which translates into better customer satisfaction, retention, and loyalty. This kind of journey map helps you set long-term goals and align them with user needs.

User Testing 91

User Testing Data Visualization Customer Feedback Customer Experience 91