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8 Best Product Webinars in 2024 and Beyond

Userpilot

TL;DR A product webinar is a virtual seminar showcasing and discussing a product's features and benefits as a marketing and sales tool. Userpilot's webinar, "Simplifying Product Usage Analytics," aims to make user data analytics understandable for all professionals. Book the demo today! What is a product webinar?

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8 Steps to Become a Team Leader in UX Design

UX Planet

Read books on leadership and attend trainings and seminars to develop your leadership skills. The instructor for this course is product management and user experience design expert Laura Klein. Learn to articulate your thoughts clearly and concisely, give constructive feedback and resolve conflicts. Share your experience.

UX 93
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What to expect: Your first few months as an engineer at Intercom

Intercom, Inc.

By shipping and collecting feedback we can apply our learnings and iterate on our solution. After the wiggle week, I worked on the “Salesforce by Intercom” integration, a much expected feature for our customers. Achieving impact for our customers that fast is extremely motivating and empowering for a new engineer.

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SaaS Customer Support Best Practices and Examples

Userpilot

Great SaaS customer support is the key to keeping your customers happy and satisfied with your product. It powers your customer relationships, enabling you to build lasting connections with customers. This article examines how to create an exceptional customer support strategy.

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The Ultimate Guide to Customer Education in SaaS: Best Practices, Examples, and Tools

Userpilot

Have you ever wondered why SaaS companies are spending so much on self-service solutions and customer education programs? Well, enabling customer success is just about one of the highest ROI activities you can do. Customer education is the discipline of teaching customers how to use and get value from your product.

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15 Effective Strategies to Reduce Customer Attrition Rate and Drive Business Growth

Userpilot

What will you give to reduce customer attrition rate and drive business growth? While acquiring new customers is important, it’s more expensive than customer retention. TL;DR Customer attrition or customer churn is the loss of a customer(s) by a business. Reduce churn with proactive customer service.

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Develop a Content Strategy for Product Marketing in 5 Steps

Product Management University

It’s about meeting your target customers in their comfort zone with insightful content that strikes an emotional chord. To that end, writing through the lens of the customer and what they do is far more beneficial than content that’s written through the lens of your product and the problems it solves. What gets their attention?