Remove Customer Feedback Remove Naming Remove Seminar
article thumbnail

The Ultimate Guide to Customer Education in SaaS: Best Practices, Examples, and Tools

Userpilot

Have you ever wondered why SaaS companies are spending so much on self-service solutions and customer education programs? Well, enabling customer success is just about one of the highest ROI activities you can do. Customer education is the discipline of teaching customers how to use and get value from your product.

article thumbnail

Closed-Loop Analytics for SaaS: How to Bridge the Data Gap

Userpilot

The SaaS world is filled with product growth analytics and metrics that span the entire customer lifecycle. Closed-loop marketing can lower your customer acquisition cost, improve the user experience, increase conversion rates , and shorten the sales cycle. The key is to share data between the teams anyway.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Mirages and Broken Funnels: What’s Holding Your Businesses Back from Scaling and Reaching Profitability

Business of Software Conference

’ Goodman argues that the answer lies in focusing on two major factors – customer feedback and positive metrics. After all, partners likely have potentially thousands of customers already that fit your vertical demographic. Your customers must be invested from the first moment they use your product.

article thumbnail

The host with the most: how to hold an effective virtual meeting

Nulab

A webinar is a portmanteau of the words ‘web’ and ‘seminar.’ Once you break it down like that, you get a pretty good idea of what it’s all about: virtual seminars. A wider customer base. Depending on your business, you may also be able to widen your customer pool by offering your services virtually. Cloud platforms.

article thumbnail

The host with the most: how to hold an effective virtual meeting

Nulab

A webinar is a portmanteau of the words ‘web’ and ‘seminar.’ Once you break it down like that, you get a pretty good idea of what it’s all about: virtual seminars. A wider customer base. Depending on your business, you may also be able to widen your customer pool by offering your services virtually. Cloud platforms.

article thumbnail

How Mobile Market Industry Leader Adjust Became a Japanese Success Story

freshtrax

He shared Adjust’s experience in expanding business to Japan, insights about Japanese clients, and other key points that companies interested in entering the Japanese market should consider. Conducting regular educational seminars, demos and pitches is also extremely important, helping to remove barriers to adoption.

article thumbnail

Director of Product Interview Questions

The Product HQ

Why do you wish to work in [insert company name]? Since I have x number of years of experience serving customers, I’m looking forward to applying that expertise with a global company loyal to its solid customer base. How do you establish a workflow relationship between user experience and engineering teams?