Userpilot

NOVEMBER 24, 2022

Have you ever wondered why SaaS companies are spending so much on self-service solutions and customer education programs? Well, enabling customer success is just about one of the highest ROI activities you can do. Customer education is the discipline of teaching customers how to use and get value from your product.

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Feedback Software Analytic Tools Reporting Tools Data Visualization 98

freshtrax

SEPTEMBER 24, 2019

As more and more consumers turn to their smartphones rather than their computers—be it for shopping, for gaming, or any other number of services—businesses need to understand the impact of their mobile marketing. With nearly 20 years of experience in marketing and management, he serves as Adjust’s Japan country manager.

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Analytic Tools Research Software Feedback Software User Testing 97

Intercom, Inc.

AUGUST 29, 2019

? ?. In this week’s episode we’ve dug down into the podcast vaults to bring you some of the best insights shared by our guests about scaling sales. We aren’t the first to learn these lessons – in fact, many of our insights are drawn from past conversations with leading sales experts. Or you could say: “Holy crap.

Data Visualization 172

Data Visualization Feedback Software Customer Feedback Customer Experience 172

Userpilot

MARCH 23, 2023

The SaaS world is filled with product growth analytics and metrics that span the entire customer lifecycle. TL;DR Marketing and sales teams have different goals, which is why they often have different data sources or metrics. Marketing teams may look at Google Analytics while your sales team will likely check their CRM platform.

Analytic Tools 98

Analytic Tools Data Visualization Customer Experience Reporting Tools 98

Intercom, Inc.

NOVEMBER 21, 2019

Today we’re excited to launch a brand new learning platform called Intercom Academy : a series of on-demand courses that teach our customers how to become better at their jobs at every stage of their career. We’ve always placed a high value on educating our customers and helping them get the most value from Intercom.

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Seminar Feedback Software Customer Experience Education 23

The Review by First Round

JULY 22, 2021

Today’s episode is with Ryan Glasgow, the founder and CEO of UserLeap, a product research platform that helps PMs, user researchers, and growth marketers launch microsurveys to uncover customer insights faster.

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Pragmatic Marketing

JULY 31, 2009

Market requirements typically define the problems your product will address using a formal, stilted language known to all technology people. They read like somewhat-technical marketing hype. Imagine going to a college seminar and not being able to ask the professor any questions! “The product shall.”. And they’re right.

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The Product Cafe

JUNE 18, 2024

You’d rather spend your time on the front lines—diving deep into customer feedback, brainstorming with designers and engineers, and steering the strategic direction to create products that not only function well but also make customers happy. It’s here to enhance your capabilities, not eclipse them.

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User Testing Data Visualization Product Research Product Management 59

Gainsight

FEBRUARY 2, 2024

The customer success landscape has changed. Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. As a result, it’s common for these customers to quickly abandon new platforms. In short, customer training leads to customer retention.

Education 52

Education User Testing Customer Experience Research Software 52

freshtrax

DECEMBER 23, 2024

Amid this competitive environment, Subaru has gone beyond its traditional focus on vehicles to create meaningful new touchpoints with its customers. Project Overview: Adapting to Market and Industry Changes btrax partnered with Subaru to ensure the brand remains a top choice in a highly digitized market. Japan collaboration.

Branding 52

Branding User Testing Customer Feedback Marketing 52

ProductPlan

JULY 19, 2019

Logic alone doesn’t move creative people quite like a great story (and not just user stories). Therefore, feedback, in particular, needs to be communicated as a holistic theme rather than a sentence level. Return the voice of the customer back to the customer. Real customer centricity is a cross-functional effort.

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User Testing Product Research Product Management Product Manager 79

Intercom, Inc.

JULY 23, 2020

Daniel Scrivner believes the answer lies in asynchronous tools that allow people to get their work done without bottlenecks: send off a product at the close of play, get feedback overnight, apply revisions, and ship the next day. What seminars could I go to? There are more companies competing in every market. billion in 2015.

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Research Software Feedback Software Reporting Tools Technical Review 199

freshtrax

JULY 19, 2023

While anime marketing enjoys immense popularity in Japan, it presents a fresh and unexplored avenue for engaging U.S. million paid subscribers by March 2023 -with an additional 120 million unpaid users on the site. Anime is an especially lucrative marketing tactic when it comes to reaching younger audiences in the U.S.

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User Testing Marketing Strategy Reporting Tools 75

Userpilot

FEBRUARY 17, 2021

Big names like the Product Marketing Alliance, Product World, and Product Con are still going through with virtual versions of their flagship conferences. Product Marketing Rendezvous. Source: Product Marketing Alliance. More than 300 Product Managers and Product Marketers will collaborate, share insights, and network.

Research Software 98

Research Software User Testing Product Research Analytic Tools 98

freshtrax

JANUARY 24, 2025

This episode titled “ Finding Your Bullseye Customer ” stood out because Michaels insights on UX research aligned with many of the practices my team and I use at btrax. 5 Quality Bullseye Customers In San Francisco, I often meet entrepreneurs creating their first products. .” ” This always worries me.

Data Visualization 52

Data Visualization Customer Feedback User Testing Research Software 52

Sachin Rekhi

JUNE 22, 2009

Several months ago I had the opportunity to sit in on a guest lecture Clara Shih gave at the Stanford Seminar on People, Computers, and Design. After attending the seminar, I decided to read the book and wanted to share some of the key trends discussed and the business opportunities that arise from them.

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Seminar Research Software Data Visualization Advertising 60

freshtrax

AUGUST 20, 2019

Businesses overseas may be interested in entering the Japanese market at this opportune time, so we sat down with Junko (June) Morishita , the Commercial Director of ADARA in Japan, to hear about the company’s experience doing business in Japan for almost four years and the lessons they have learned. Expanding business to Japan.

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Travel Data Visualization Seminar Reporting Tools 53

Under 10 Consulting

MAY 1, 2019

It can drive product direction and ensure your team builds the right product for the market. There are three types of desired skills for product management jobs: technology, market, and business. Market expertise. Market expertise is a focus on geographic or vertical markets, either by country or by industry.

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Product Management Product Manager Seminar Research Software 56

The Product Coalition

OCTOBER 11, 2019

But when you work 40+ hours per week, it is difficult to visit seminars, colleges courses or other further education programs. Prices start at $400/user/year. Pricing: Free classes and a premium version Skillshare for Teams: Skillshare for Teams starts at 499$/user per year. Canada and Europe or online.

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Analytic Tools Reporting Tools Data Visualization Product Management 60

Business of Software Conference

NOVEMBER 1, 2023

’ Goodman argues that the answer lies in focusing on two major factors – customer feedback and positive metrics. After all, partners likely have potentially thousands of customers already that fit your vertical demographic. Plus, they likely have a marketing budget that can blow yours out of the water.

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User Testing Research Software Feedback Software Customer Experience 52

The Product HQ

JUNE 20, 2024

Since I have x number of years of experience serving customers, I’m looking forward to applying that expertise with a global company loyal to its solid customer base. I’m happy with your company’s commitment to the career growth of its employees through training programs and seminars.

Technical Review 52

Technical Review User Testing Product Research Customer Experience 52

freshtrax

OCTOBER 3, 2024

This year marks a significant milestone for btrax as we celebrate 20 years of work crafting innovative design and marketing solutions that empower businesses to succeed in Japan and worldwide. The panel featured: – Dan Harden , CEO, Founder, and Principal Designer of Whipsaw , whose work has brought over 1,000 products to market.

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Events Vision Artificial Inteligence Technology 52

Sequent Learning

AUGUST 26, 2019

Get your dose of insights, in just 15 quick minutes by tuning into the Masters of Product Management podcast. Succeeding in product management and innovation while our industries and markets are changing around us is something we deal with every day. We rarely have the luxury of a slow-moving market.

Data Visualization 40

Data Visualization Analytic Tools Reporting Tools Customer Experience 40

freshtrax

DECEMBER 23, 2024

Amid this competitive environment, Subaru has gone beyond its traditional focus on vehicles to create meaningful new touchpoints with its customers. Project Overview: Adapting to Market and Industry Changes btrax partnered with Subaru to ensure the brand remains a top choice in a highly digitized market. Japan collaboration.

Branding 59

Branding User Testing Customer Feedback Marketing 59

freshtrax

JANUARY 24, 2025

This episode titled “ Finding Your Bullseye Customer ” stood out because Michaels insights on UX research aligned with many of the practices my team and I use at btrax. 5 Quality Bullseye Customers In San Francisco, I often meet entrepreneurs creating their first products. .” ” This always worries me.

Data Visualization 59

Data Visualization Customer Feedback User Testing Research Software 59

Product Innovation Educators

OCTOBER 21, 2016

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers and innovators be heroes. In addition to the above article for conducting an interview script, create questions that explore (1) the problem, (2) existing alternatives, and (3) customer segments in 7 steps.

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Weak Development Team Customer Feedback Seminar Product Management 121

Business of Software Conference

NOVEMBER 28, 2019

Over 30 years Stephen has seen the evolution of software and tech companies with a fascinating career spanning computers, strategy, software , universities, chairing 8 companies, Government, and most recently in AI gaining a wealth of experience and some great insights to share. Secondly you’ve got to pick the markets to target.

Research Software 40

Research Software Analytic Tools Data Visualization Software Review 40

Lenny Rachitsky

JUNE 13, 2024

Recognized by the Academy of Management and listed in the Thinkers50 Hall of Fame, Jeffrey also serves on several corporate and nonprofit boards, bringing his expertise to global audiences through seminars and executive education. March: [link] • Satya Nadella on LinkedIn: [link] • Trump Organization fined $1.6

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