Remove Customer Feedback Remove Looker Remove Onboarding KPIs
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SaaS Reporting Guide: Tools & Metrics

Userpilot

The different reports can offer a variety of insights that help manage your product in the right direction. You just need to ensure you can get started correctly and the metrics you should report on to get the critical metrics. Conversion rate : The number of customers that convert into paying customers.

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How to Become a Customer Insights Manager [+Tools and Resources]

Userpilot

Embarking on a career as a customer insights manager involves a combination of education, skills development, and practical experience. This guide will provide you with a comprehensive overview of the path to becoming a successful customer insights manager. Let’s dive in!

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Top 12 Dashboard Reporting Tools For SaaS in 2024

Userpilot

TL;DR Dashboards display critical business data in real-time, streamlining decision-making and focusing on key metrics. When choosing a dashboard tool, pay attention to the ease of use , customization, integrations , value, and data privacy to meet business needs effectively.

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Omnichannel Analytics Guide for SaaS Companies

Userpilot

Omnichannel analytics enable teams to get a 360 view of user behavior at different touchpoints of the customer journey. Analyzing customer journeys across all channels allows teams to remove friction that stops users from progressing down the funnel. Finally, act on the insights.

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14 Zendesk Integrations SaaS Companies Need in 2023

Userpilot

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it!

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Do You Measure Up? Metrics for Enterprise SaaS Product Managers

Amplitude

Compared to one-time-purchase software, SaaS products offer a few key benefits. Another core benefit to digital products is that it’s possible to improve the user experience over time (such as by adding new features or upsell Digital products make it possible to improve the user experience over time.

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How to describe your business as an equation

Lenny Rachitsky

Each week I tackle reader questions about building product, driving growth, and accelerating your career. If you’re not a subscriber, here’s what you missed this month: What to do if your product isn’t taking off First-principles thinking Inspiration for the year ahead Subscribe to get access to these posts, and every post.