Customer Feedback Inbound Outbound Travel 
Alchemer Mobile
JUNE 16, 2020
If there’s one industry that was impacted the most by COVID-19, it might be the travel industry. From grounded flights to impatient customers to intensive cleaning protocols, everything looks different than it did a few months ago. This will help you understand the value of their feedback and input.
Intercom, Inc.
JULY 29, 2021
We recently sat down with Mark to chat about onboarding in a hypergrowth environment, how that strategy played as the pandemic unfolded, and why taking care of your team is actually the best way to take great care of your customers. If you skip the people, who looks after your customers?“. Onboarding, but make it remote.
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Intercom, Inc.
NOVEMBER 17, 2022
Alina Vandenberghe is the Co-Founder and Co-CEO of Chili Piper , an inbound conversion software that helps sales teams automatically schedule appointments and instantly turn leads into qualified meetings. I knew that my product was only going to have ROI for my customers if they were willing to do that. And we also do other things.
Intercom, Inc.
APRIL 9, 2020
It’s the perfect storm that produces a swell of people who need to get in touch with customer support. In the midst of such a surge, it’s essential to get customers’ issues resolved quickly. Assisting both customers and support staff by offering predictive suggestions. But others might need more direct answers.
Userpilot
MAY 19, 2021
The first thing you need to know to craft a successful marketing plan is…what your users “hire” your product for. Knowing your users’ JTBD and your product’s competitive edge is the first step to creating highly persuasive marketing assets. SaaS Inbound Marketing. SaaS Outbound Marketing. Find your Channel.
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