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Why Product Request SLAs Fail

Mironov Consulting

” GTM leaders typically ascribe this situation to lack of attention, poor work ethic, or weak understanding of customers on the part of product management – i.e. personal failures best addressed by replacing or upgrading product staff.  Or  Or by hiring outside experts to teach them prioritization.

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Modus Security: What’s Your Threat Surface?

Modus Create

But one thing technology leaders need to ask themselves is, “what are the threats we face?” The news is filled with tales of hackers breaking into financial institutions, DDoS attacks on credit card companies, and data breaches due to poor software configuration. Phase 1: Due Diligence and Discovery.

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Top 5 Observational Research Best Practices

BrainMates

Observation is an important part of mixed methods user research. Whether observing people using a technology or system in the workplace, at home, or out in public, it can provide insights not available in quantitative data. Due to the volume of content being produced, the metadata task was often outsourced to a junior.

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Building an Efficient Release Management Process

Split

By optimizing release management flows, teams can facilitate on-demand deployments that enhance business agility without compromising stability. Understanding precisely how to improve release management is key for more efficient software development. Effective release management is pivotal for agile software development.

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Are you Solving Customer Problems or Just Building Features?

ProductPlan

But are you solving for actual customer problems? The danger, however, lies in mistaking new functionality for actually adding meaningful value to the customer experience. Where are product teams getting their feature ideas? Why do product teams become feature factories?

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Become a Product Visionary with Alternative Futures Analysis

The Product Coalition

This is a well known mantra among tech CEOs, especially Facebook’s Mark Zuckerberg. Alternative futures analysis is a structured analytic technique that helps teams predict how the future might unfold. With this knowledge in hand, teams can more effectively identify and exploit opportunities and adopt risk strategies.

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Voice of Customer: Why VoC should lead your product development process

Usersnap

Do you consider customer feedback? Should the Voice of Customer influence product development? In Frost & Sullivan’s survey research on R&D/innovation and product development priorities, 84% of the respondents declare that they employ the voice of customers (VoC) in their product development cycle.