The Product Coalition

MARCH 6, 2019

Bringing team members together, organizing user research, product demos, road mapping and more. If you’re a mobile app product manager there’s a whole additional layer of complexity to add to that cake. Your software needs to be updated frequently and to the satisfaction levels of the app store gatekeepers.

Analytic Tools 60

Analytic Tools Feedback Software Research Software Data Visualization 60

The Product Coalition

AUGUST 15, 2023

The first was a precise set of tasks, milestones, and deliverables for the diligent civil servants tasked with building — the engineers, designers, and product managers. The second was a simplified, big-picture version meant to guide the city’s council of stakeholders — a select panel of investors, business executives, and customers.

Development Team Review 108

Development Team Review Roadmap User Testing Feedback Software 108

The Product Coalition

MARCH 29, 2018

I try to help product and sales teams succeed under the mantra “Easy to Sell, Easy to Renew.” It’s a principle that aligns the interests of product, sales and customers around value, simplicity, and competitive advantage. So I spoke with some of the best sales leaders I’ve known and some amazing product leaders to get their insights.

Development Team Review 113

Development Team Review Weak Development Team Feedback Software Product Research 113

Product Innovation Educators

NOVEMBER 14, 2022

3:12] What insight or problem led you to create Tango? When we met, we kept talking about team performance. The emotions associated with teams creating documentation, which is a conduit to sharing knowledge, were very negative. I reflected on my Uber experience, where I was on a launch operations team.

Product launches 95

Product launches Development Team Review Technical Review Customer Feedback 95

The Product Coalition

AUGUST 8, 2022

Because scribes display more diligence and industry than printers.” Too many potential investors, Gutenberg’s plan to build on technology more than a thousand years old lacked imagination. We are building a platform that will change the world.” Maybe the snake oil of its time, either way, he failed due to timing.

Technical Review 143

Technical Review Development Team Review User Testing Research Software 143

PMLesson's Ace the PM Interview

DECEMBER 14, 2020

A common question for product managers, project managers, technical program managers, and software developers alike is what methodology to use given a project. Which should you and your teams decide the utilize? Whichever methodology a team operates under will heavily influence how they work and communicate with one another.

Technical Review 98

Technical Review Development Team Review Agile Software Review 98

Product Innovation Educators

JULY 4, 2022

How product managers can get customer insights from a community to create a competitive advantage. I wanted to learn how this company creates competitive products, differentiating on cost while offering comparative capabilities that equates to much higher value for customers. The leading brand cost about $150.

Artificial Inteligence 109

Artificial Inteligence User Testing Feedback Software Customer Feedback 109

Mixpanel

NOVEMBER 8, 2022

VCs look for signals that you have the right product, in the right market, at the right time, with the right team at the helm. Stay away from flashy “vanity metrics” and focus on gathering deeper insights with value metrics. “The most important thing is seeing user activity grow within a product organically.”

Data Visualization 88

Data Visualization Startups Analytic Tools Technical Review 88

UX Studio: Product Management

JULY 5, 2021

As an expert and an opinion leader in the UX field, we’ve reviewed the competency, portfolio, and former projects of New York design agencies to define the best user experience design agencies in New York , based on our judgment. . As a client, you invest your time, energy, and limited resources into your digital product development.

Research Software 82

Research Software Analytic Tools Feedback Software User Testing 82

Intercom, Inc.

AUGUST 18, 2022

You’re autonomous, your code is immaculate, and you have a deep understanding of building and shipping software. She creates front-end libraries, a role that perfectly suits her given her life-long passion for user experience, design, and building things. Then, four years ago, in 2018, she got a job at Algolia as a software engineer.

Engineering 204

Engineering Software Review Technical Review User Testing 204

Sachin Rekhi

OCTOBER 15, 2018

I've long believed that the most innovative products are built by teams who innovate on the very process by which they develop those products. And in doing so, it showcased how Apple's design and development process was different from traditional Silicon Valley companies in subtle yet incredibly important ways.

Development Team Review 114

Development Team Review Software Review Customer Feedback Feedback Software 114

Mixpanel

DECEMBER 3, 2020

Customer experience. Every interaction, every message, every touchpoint matters to customers. If your product and marketing teams are the “brains” designing your experience, your technology stack is undoubtedly the “brawn” making it possible. . User segmentation . times more revenue than competitors.

Data Visualization 111

Data Visualization Analytic Tools Reporting Tools Research Software 111

Fearless Product

JANUARY 5, 2020

SHOULD THE SALES TEAM SELL FEATURES BEFORE THEY EXIST? Are you a B2B product leader wondering how you can help the sales team achieve their targets while not backing your product team into corner? Share what was most useful to you by leaving a review. SHOULD THE SALES TEAM SELL FEATURES BEFORE THEY EXIST?

Development Team Review 40

Development Team Review Technical Review B2B Feedback Software 40

Fearless Product

JANUARY 5, 2020

SHOULD THE SALES TEAM SELL FEATURES BEFORE THEY EXIST? Are you a B2B product leader wondering how you can help the sales team achieve their targets while not backing your product team into corner? Share what was most useful to you by leaving a review. SHOULD THE SALES TEAM SELL FEATURES BEFORE THEY EXIST?

Development Team Review 40

Development Team Review Technical Review B2B Feedback Software 40

Fearless Product

JANUARY 5, 2020

SHOULD THE SALES TEAM SELL FEATURES BEFORE THEY EXIST? Are you a B2B product leader wondering how you can help the sales team achieve their targets while not backing your product team into corner? Share what was most useful to you by leaving a review. SHOULD THE SALES TEAM SELL FEATURES BEFORE THEY EXIST?

Development Team Review 40

Development Team Review Technical Review B2B Feedback Software 40

Pragmatic Marketing

NOVEMBER 21, 2018

This article is based on information provided in our webinar, Customer Validation for Product Managers , with Centercode CEO Luke Freiler. One in two product managers manage customer tests, and another 21% are involved in their planning. Loop In the Teams Who Will Use Your Data. Treat those cooks like customers.

User Testing 70

User Testing Product Research Customer Experience Data Visualization 70

Gainsight

MARCH 19, 2020

And that’s driven thousands of customer success professionals who were used to seeing their clients and teams every day to learn the ins and outs of “virtual” CS. Thanks to many, including Marco Innocenti and the team at Zoom, as well as Jay Nathan. But here we are. We hosted a webinar with Slack on this topic. Turn On Video.

Customer Experience 85

Customer Experience User Testing Customer Feedback Technical Review 85

ProductPlan

JULY 1, 2020

Let’s begin this process by reflecting and reviewing. Still, it’s possible that corporate priorities shifted, resources were cut or reallocated, or customers demanded urgent updates that put previously scheduled items on hold. Were customer relationships impacted? Regular roadmap reviews. Assess What has Changed So Far.

Development Team Review 87

Development Team Review Technical Review Customer Feedback Onboarding KPIs 87

Roy Madden

SEPTEMBER 29, 2017

At Feedly, we care passionately about the success of our customers. With more than 1,000 organizations relying on Feedly Teams for connecting to the content they need to accelerate research, marketing, and sales, we are growing our customer success team to continue to deliver a 7-star onboarding and support experience.

Development Team Review 41

Development Team Review User Testing Customer Feedback Customer Experience 41

ProductPlan

FEBRUARY 1, 2021

Product leaders don’t often get many chances for hiring product team members. Additions to the product team must ramp up quickly. Stage 1: Reviewing the applications. When hiring product team members I’m also looking for adjectives and verbs that convey patience, curiosity, and a humble style. Are they team players?

Development Team Review 62

Development Team Review Weak Development Team User Testing Technical Review 62

ProductPlan

FEBRUARY 1, 2021

Product leaders don’t often get many chances for hiring product team members. Additions to the product team must ramp up quickly. Stage 1: Reviewing the applications. When hiring product team members I’m also looking for adjectives and verbs that convey patience, curiosity, and a humble style. Are they team players?

Development Team Review 52

Development Team Review Weak Development Team User Testing Technical Review 52

UserVoice

JUNE 18, 2018

And this requires that we understand, even to a facile level, the different goals and motivations that other people and teams in the organization might have. Some of these are going to be obvious, based on the actual stated goals of the team or in some structured form like a compensation plan for Sales teams.

Development Team Review 100

Development Team Review Technical Review Customer Experience Positioning 100

Mind the Product

JUNE 14, 2019

We all treat our products with care, respect, and diligence. We agonise over decisions and strategic direction, we think deeply about product direction, we care about the experience our customers get and the impact we have on our businesses. It’s like a chance bit of customer feedback that we end up devoting a two-year roadmap to.

Development Team Review 140

Development Team Review Technical Review Weak Development Team Vision 140

The Product Guy

JUNE 25, 2018

When seeking guidance from a superior, make an effort to present your solution or describe how you are thinking of approaching the situation. As you become more established and comfortable navigating in your position, consider trying out your solution to problems that arise. Identify at least one solution to solve the problem.

Product Management 120

Product Management Product Manager Reporting Tools Technical Review 120

Gainsight

AUGUST 31, 2020

It is a stationary bike system built with a large screen at the front, enabling users to live stream or follow on-demand workouts at home. working on radar systems. I liked being that interface between what the company was building and what the customer needs.” Some of you may have heard of the Peloton Cycle.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52

Ronke PM

FEBRUARY 26, 2023

Being a product leader is a humbling opportunity and a privilege as you build consequential products that will impact your customers' lives. It is an honor to come to work and shape your customers' lives, direct reports, multi-disciplinary partners, and leaders. Use your leadership voice to bring out change. Always say thank you.

Leadership 52

Leadership Development Team Review Technical Review Reporting Tools 52

DISQO

APRIL 13, 2017

When we looked back on the 2,000+ experiments that product teams have run on Alpha, we noted some of the challenges that they first had to overcome. Conceptually, most teams already buy into the value of experimentation and user insights, so that part was relatively easy. That’s precisely what the design sprint offers.

User Testing 56

User Testing Development Team Review Customer Feedback Product Research 56

The Product Coalition

APRIL 6, 2020

There’s much uncertainty, but it’s likely that for a number of years markets will cool down, investments will dry up, customers will clamp down on spendings, and lots of people will be unemployed. We ask you to keep calm and to follow the plans you are given diligently. What does it mean to you, your job and your company?

Customer Experience 78

Customer Experience Development Team Review Systems Review Workshop 78

Gainsight

AUGUST 31, 2020

Recently, our Chief Customer Officer, Ashvin Vaidyanathan , met with Mike Rivisto , Senior Vice President, Customer Success, and Services at ServiceChannel along with their Senior Director of Customer Success, Jessica Countess. How they reached this level of customer engagement . While their recent NPS score of 73.8

Reporting Tools 52

Reporting Tools Data Visualization Customer Experience Customer Feedback 52

The Product Coalition

MAY 18, 2016

My supervisors in different teams (I was in a management trainee rotational program) gave me two big projects. One project was about pre-IPO funding for which I had to do a lot of financial modeling, due diligence, and third party negotiation. Product manager is the title of a role in technology companies.

Technical Review 60

Technical Review Finance Research Software Feedback Software 60

DISQO

APRIL 13, 2017

When we looked back on the 2,000+ experiments that product teams have run on Alpha, we noted some of the challenges that they first had to overcome. Conceptually, most teams already buy into the value of experimentation and user insights, so that part was relatively easy. That’s precisely what the design sprint offers.

Product Research 40

Product Research User Testing Development Team Review Customer Feedback 40

DISQO

APRIL 13, 2017

When we looked back on the 2,000+ experiments that product teams have run on Alpha, we noted some of the challenges that they first had to overcome. Conceptually, most teams already buy into the value of experimentation and user insights, so that part was relatively easy. That’s precisely what the design sprint offers.

Product Research 40

Product Research User Testing Development Team Review Customer Feedback 40

ProductPlan

MARCH 17, 2020

Does your management team appear to occasionally have the attention span of a fruit fly in a farmers market? When SOS sets in, it creates a cascade of chaos, unleashing all sorts of problems for the product team. Executives are furthest from the customers and the product itself. Establish, define, and enforce feedback channels.

Technical Review 69

Technical Review Development Team Review Artificial Inteligence User Testing 69

ProductPlan

NOVEMBER 11, 2019

Some will delight and engage the executive team by taking a high-level approach and focusing on goals and strategy. Others dive into the specifics and make engineering teams happy since they’re so detailed. Your product doesn’t exist in a vacuum, particularly if it’s part of a more extensive solution suite. Avoid vanity metrics.

Roadmap 72

Roadmap Data Visualization Technical Review User Testing 72

Intercom, Inc.

DECEMBER 9, 2022

In a recent episode, our Director of Machine Learning, Fergal Reid , shed some light on the latest breakthroughs in neural network technology. Our technology interfaces are gradually becoming more conversational, and we’re just starting to see the quality of natural language understanding get good enough to unlock them.

ChatGPT 279

ChatGPT Artificial Inteligence Technical Review Feedback Software 279

ProductPlan

JUNE 1, 2023

But are you solving for actual customer problems? The danger, however, lies in mistaking new functionality for actually adding meaningful value to the customer experience. Where are product teams getting their feature ideas? Why do product teams become feature factories?

User Testing 83

User Testing User Friction Development Team Review Reporting Tools 83

Intercom, Inc.

JUNE 3, 2021

That’s the advice of the Sequoia team in their last memo, “ COVID Accelerated the Future, Now Seize It ,” and for the last couple of months, that’s certainly been on the top of our minds here at Intercom. We’ve been focused mostly on looking at how we can grow our team and what might new teams do and what might new people do.

Strategy 228

Strategy Feedback Software Research Software Software Review 228