Userpilot

APRIL 3, 2024

As you’re researching dashboard reporting tools, you’ve probably noticed how hard it is to find reliable information on the available solutions. To make your life a little bit easier and help you choose the best dashboard analytics tool for your SaaS, we’ve produced a guide of 12 excellent platforms available on the market in 2024.

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Reveal

DECEMBER 30, 2024

Reveal Embedded Analytics Data-driven companies have a hidden advantage! Theyve consistently outperformed their counterparts, reporting significantly higher metrics across operational efficiency (81% vs. 58%) , revenue growth (77% vs. 61%), and employee satisfaction (68% vs. 39%). How is this possible?

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Userpilot

NOVEMBER 7, 2024

An interactive demo is a self-guided walkthrough that uses tooltips, modals, hotspots, and other interactive elements to help users quickly explore your SaaS product. In fact, the 2024 Buyer Experience Report by 6sense found that a whopping 85% of buyers establish purchase requirements before even contacting sales.

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Intercom, Inc.

JUNE 13, 2022

Last month we turned our attention to data – unleashing new features that help you improve how you collect, access, and use first-party data to influence your product and scale your business. Surveys: Now even more insightful and engaging. Gain deeper insights with advanced reporting for Surveys.

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Reveal

JANUARY 20, 2025

Reveal Embedded Analytics Introduction to Embedded Analytics in Angular and.NET Core Embedded analytics is no longer an optional featureits a necessity for modern applications. In 2025, users demand seamless access to real-time insights directly within the tools they use daily. Why is Embedded Analytics Essential?

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Userpilot

JULY 20, 2023

If you’re here looking for a tool to implement customer self-service portals, chances are you’ve been struggling to build one by yourself. Thankfully, there’re simple solutions in the market that can help you create an efficient resource center, that integrates smoothly and is 100% self-service.

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Intercom, Inc.

MAY 8, 2019

With the release of Product Tours , our new feature for building interactive guided flows, all the critical capabilities you need for onboarding new users are now available in a single platform, Intercom. Furthermore, the possibilities for customizing your onboarding experience are endless when you take into account our app integrations.

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Lenny Rachitsky

NOVEMBER 7, 2024

Brought to you by: • Explo —Embed customer-facing analytics in your product • Dovetail —The customer insights hub for product teams — Archie Abrams is the VP of Product and Head of Growth at Shopify, where he leads a 600+ person growth org across product, design, engineering, data, ops, and growth marketing.

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Indicative

OCTOBER 23, 2020

Every company, of every size — even organizations of just one person — are navigating a data avalanche problem. Every team — from product to marketing, and IT to engineering — is generating data. A strong analytics stack is foundational to being able to make sense of it all. Data Tracking and Collection. Event Data.

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Reveal

JULY 28, 2022

Reveal Embedded Analytics. Embedded analytics is everywhere around us – in our cars, in our homes, in our security systems, in the digital advertising that we see while surfing the web, and even in the healthcare services we are being treated with. And that is because data nowadays is everything. Especially in business.

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Usersnap

MARCH 24, 2025

The team spent months building it, yet users dont see its value. It helps teams uncover real user needs, validate assumptions, and reduce development risks before committing time and resources. If youre a product manager looking to reduce uncertainty, validate ideas, and build user-centric solutions , this guide is for you.

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Reveal

OCTOBER 25, 2023

Reveal Embedded Analytics The critical role of customer satisfaction in today’s hyper-competitive, data-centric world is unequivocal. It’s not merely an indicator of customer loyalty; it’s an indicator of your business’s trajectory. The result?

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Userpilot

MARCH 29, 2024

By analyzing user behavior patterns and uncovering valuable insights, behavior analytics tools enable businesses to design strategies that drive retention and business growth. Discover the cutting-edge of behavioral analytics tools! There are different types of behavioral analytics tools used in SaaS.

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Userpilot

JUNE 28, 2024

With various methods and best practices flying around, you might be wondering how to collect customer feedback for your SaaS in the best way possible. To make your job easier, we’ve compiled some tried-and-true strategies and ways of collecting actionable user insights in this guide. Let’s dive right in!

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Userpilot

MARCH 18, 2025

Users now expect seamless experiences between web and mobile apps, personalized messaging, and real-time responsiveness. They often cause inconsistent interactions and data silos that leave your team guessing and your users frustrated. Conversely, as mobile app adoption rises, user expectations continue to evolve.

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Userpilot

AUGUST 30, 2024

Tired of spending big on third-party data providers and not getting the results you want? Say hello to direct data capture! By collecting data directly from your customers, you can cut down on costs, gain accurate insights, and maintain full control over your data. Gather direct data with user interviews.

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Product Talk

DECEMBER 18, 2024

Every single person that contributes to building a product, all of the makers in the room, we need to care about our customers, we need to make sure that what we’re building is going to work for them, and I want to introduce some ideas that will help you do that. What I saw was they were talking to customers periodically.

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Userpilot

APRIL 15, 2024

Artificial Intelligence is revolutionizing how SaaS product teams work by increasing efficiency and productivity, reducing costs, and most importantly, facilitating data-driven decision-making. In this article, we look at how you can use AI to gain in-depth customer insights and how to leverage them to improve the product.

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Userpilot

MARCH 29, 2023

What’s digital analytics? How can it help product and marketing teams make data-driven decisions and improve the user experience at different stages of the customer journey? TL;DR Digital analytics allows teams to measure and analyze product performance to improve their digital strategy. Are you in?

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Userpilot

DECEMBER 31, 2024

Lets be honestsupporting your users can feel overwhelming at times. Youre constantly juggling tickets, FAQs, and feedback, all while trying to provide a frictionless experience. Its no small task, especially when your users expect fast, easy answers right at their fingertips. Thats where the Userpilot Resource Center comes in.

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Userpilot

SEPTEMBER 12, 2024

Dealfront is a platform designed to enhance sales and marketing efforts by providing teams with reliable and compliant B2B data. The company adopted Userpilot as a feedback platform to enable stakeholders to report issues with data accuracy. The data team then verifies and corrects the feedback, ensuring data reliability.

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Userpilot

NOVEMBER 29, 2022

Curious how customer churn data can improve customer retention? Customer attrition is one of the most vital metrics for SaaS companies to keep an eye on. Formulas to measure customer churn rate. Tactics for predicting churn and retaining customers. – Analyze customer behavior before users churn.

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Reveal

JUNE 27, 2022

Reveal Embedded Analytics. It’s hard to believe that many organizations in today’s data-driven world are still struggling to make use of the vast amounts of data they possess and that for most, accessing and analyzing data remains a distant goal. The Do’s of Embedding Analytics Into Your Apps.

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Userpilot

MAY 20, 2024

Wondering how to improve customer retention? The article shares 20 actionable customer retention strategies for your SaaS! TL;DR Customer retention is your ability to keep users using the product. Without retention, a SaaS business doesn’t have a predictable revenue stream necessary for growth.

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Userpilot

MARCH 4, 2021

Are you looking for customer feedback software for your SaaS business? We’ve compiled this list of the best customer feedback tools and sorted them by the key business criteria you’ll need to consider when making your decision. What is Customer Feedback Software? Customer service.

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Userpilot

JULY 24, 2024

This guide will introduce you to the best resources available for business intelligence analysts, providing you with a curated selection of valuable materials to enhance your skills and knowledge. Looking to leverage product data for insights? Consider Userpilot for its engagement features and analytics capabilities.

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Reveal

AUGUST 24, 2022

Reveal Embedded Analytics. Businesses of all industries and all sizes incorporate embedded analytics technologies and capabilities into their own software, SaaS platforms, Angular apps , or other apps because of the tremendous benefits that they get. Banking : Deliver great benefits to customers and employees alike.

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Userpilot

APRIL 9, 2024

Visual data surrounds us – colorful charts on weather reports, infographics on the web and in social media articles, map charts in presentations, etc. To help you get started with data visualization, this article explores various visualization methods and their use cases. Funnel charts. Bar charts and Bar graphs.

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Userpilot

JUNE 26, 2023

How to create customer feedback systems to gain insights into user needs ? TL;DR Customer feedback systems are frameworks for collecting, organizing, and analyzing customer feedback for actionable insights. NPS surveys track customer loyalty and provide insights into their satisfaction.

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Gainsight

MAY 12, 2022

In the modern SaaS world, disappointed users will flee to the competition the moment they start feeling neglected. Unfortunately, as a product leader or manager, you probably feel like all of the extra feedback you’re receiving from stakeholders, fellow employees, and users is blocking the path to a better user experience.

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Userpilot

JULY 24, 2023

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it!

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Mind the Product

FEBRUARY 14, 2018

Google Analytics as Your Default Platform? As a product manager, the impact of your business decisions will be measured by your product’s front-end data. It is your obligation to be able to implement an analytic platform, analyze the data and present your findings. In-app Services. Crash Reports.

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Userpilot

AUGUST 26, 2022

Are you familiar with user feedback best practices? If not, you’re probably finding a hard time getting responses from your customers. In this article, we’ll be explaining the value of user feedback and how to gather user sentiment , with a strategy in place. What is user feedback?

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Userpilot

JULY 29, 2024

Looking for the best customer success management software to power up your product growth strategy, but you are overwhelmed with so many options in the market? TL;DR Customer success software refers to tools that help manage customer experiences and drive customers toward their desired outcomes. We’ve got you covered!

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Userpilot

MAY 14, 2023

Want to know whether your product is delivering value to customers? Customer feedback is the key to developing a customer-centric business. In this article, we’ll discuss 7 ways you can collect customer feedback to understand user sentiment. What is customer feedback?

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Userpilot

JULY 21, 2024

Embarking on a career as a business intelligence analyst involves a combination of education, skills development, and practical experience. This guide will provide you with a comprehensive overview of the path to becoming a successful business intelligence analyst. Looking into tools for business intelligence analysts?

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