Intercom, Inc.

FEBRUARY 16, 2018

By shipping and collecting feedback we can apply our learnings and iterate on our solution. After the wiggle week, I worked on the “Salesforce by Intercom” integration, a much expected feature for our customers. Achieving impact for our customers that fast is extremely motivating and empowering for a new engineer.

Feedback Software 177

Feedback Software Engineering Seminar Customer Experience 177

The Product Cafe

JUNE 18, 2024

You’d rather spend your time on the front lines—diving deep into customer feedback, brainstorming with designers and engineers, and steering the strategic direction to create products that not only function well but also make customers happy. Although it is true that AI replacing product managers is unlikely.

User Testing 59

User Testing Data Visualization Product Research Feedback Software 59

Product Management University

JUNE 21, 2023

It’s about meeting your target customers in their comfort zone with insightful content that strikes an emotional chord. To that end, writing through the lens of the customer and what they do is far more beneficial than content that’s written through the lens of your product and the problems it solves. What gets their attention?

Product Marketing 130

Product Marketing Marketing Strategy White Paper 130

freshtrax

SEPTEMBER 24, 2019

As more and more consumers turn to their smartphones rather than their computers—be it for shopping, for gaming, or any other number of services—businesses need to understand the impact of their mobile marketing. A: Yes, the culture for implementing such tools for a fee had not been formerly established at the time.

Analytic Tools 97

Analytic Tools Research Software Feedback Software User Testing 97

ProductPlan

JULY 19, 2019

Logic alone doesn’t move creative people quite like a great story (and not just user stories). Therefore, feedback, in particular, needs to be communicated as a holistic theme rather than a sentence level. Return the voice of the customer back to the customer. Real customer centricity is a cross-functional effort.

User Testing 79

User Testing Product Research Product Management Product Manager 79

Sachin Rekhi

JUNE 22, 2009

Several months ago I had the opportunity to sit in on a guest lecture Clara Shih gave at the Stanford Seminar on People, Computers, and Design. After attending the seminar, I decided to read the book and wanted to share some of the key trends discussed and the business opportunities that arise from them.

Seminar 60

Seminar Research Software Data Visualization Advertising 60

freshtrax

AUGUST 20, 2019

Companies and regional governments alike are hoping to attract tourists, and ADARA, a B2B global travel data co-op, helps them do so by providing a holistic understanding of travel consumers’ behavior. We covered topics such as expansion, localization, company culture, and customer relations. Expanding business to Japan.

Travel 53

Travel Data Visualization Seminar Reporting Tools 53

The Product Guy

DECEMBER 4, 2017

I was brought in to head the Data and Reporting platform and eventually started to take on more responsibilities as a product owner of the Teacher platform. I first heard of “The Chicken and the Pig” analogy the very first time I went to an Agile seminar. All of this must be launched before the 2016 back-to-school season.

Roadmap 100

Roadmap Feedback Software Reporting Tools Seminar 100

Product Innovation Educators

JUNE 8, 2020

But, you can get the key insights now, long before the book is published. The innovation process has five stages and an operating system that allows all the different methodologies, decision points, and data to connect to ensure an adequate throughput. [5:40] Insights from BMNT. 2:59] How do you define innovation?

Technical Review 62

Technical Review Seminar Product Research Systems Review 62

Pragmatic Marketing

JULY 31, 2009

Alan Cooper, often called “the father of Visual Basic”and an expert in interaction design, argues that most projects fail because they do not have a spec at all. It talks about data structures, relational database models, choice of programming languages and tools, algorithms, etc.”. Let’s clarify some terms. Sound familiar?

Agile 70

Agile Marketing Reporting Tools Feedback Software 70

Sequent Learning

AUGUST 26, 2019

Get your dose of insights, in just 15 quick minutes by tuning into the Masters of Product Management podcast. We must constantly be on top of changing market dynamics and evolving customer needs while still trying to manage the day-to-day process of developing and supporting products. We rarely have the luxury of a slow-moving market.

Data Visualization 40

Data Visualization Analytic Tools Reporting Tools Customer Experience 40

The Product HQ

JUNE 20, 2024

Since I have x number of years of experience serving customers, I’m looking forward to applying that expertise with a global company loyal to its solid customer base. I’m happy with your company’s commitment to the career growth of its employees through training programs and seminars.

Technical Review 52

Technical Review User Testing Product Research Customer Experience 52

Modus Create

APRIL 13, 2022

There were multiple sessions and discussions on modern practices, ways customers use and benefit from Atlassian tools. . Atlassian also used the event to share new announcements about their tools and platform. Atlassian intends to make Atlas the go-to tool for internal company updates. . Image Source: atlassian.com.

Embedded Analytics 75

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 75

Gainsight

FEBRUARY 2, 2024

The customer success landscape has changed. Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. As a result, it’s common for these customers to quickly abandon new platforms. In short, customer training leads to customer retention.

Education 52

Education User Testing Customer Experience Research Software 52

The Product Coalition

JULY 24, 2022

As a user: This is the easiest to understand and the most common. When you visit a website, perform online transactions, register for a seminar, you’re doing so as a user of the service. This identity helps in establishing interests, and reveal patterns of user behavior.

Data Visualization 136

Data Visualization Seminar Travel Banking 136

Userpilot

FEBRUARY 17, 2021

Topics: Positioning to scaling success, Building a PMM team for success, Cross-functional collaboration, career development, Demystifying Segmentation, Research & Testing, Hired as a Remote PMM, In-Product Engagements – Lead Customers to the Aha! Moment- Drive Adoption, Retention and Growth, and much more.

Research Software 98

Research Software User Testing Product Research Analytic Tools 98

The Product Coalition

OCTOBER 11, 2019

But when you work 40+ hours per week, it is difficult to visit seminars, colleges courses or other further education programs. Prices start at $400/user/year. The Business model includes an analytics tool to track the engagement and effort of employees. You can decide between two different plans (Team and Enterprise).

Analytic Tools 60

Analytic Tools Reporting Tools Data Visualization Certifications 60

Business of Software Conference

NOVEMBER 28, 2019

There are three main aspects to sales: Planning, Selling, and Tools. This talk from Stephen Allott takes you throught the journey of planning for success and which rules and tools can help and hinder your organization. Stephen Allott (Seedcamp) – Rules & Tools For Scaling Software Sales from Business of Software Conference.

Research Software 40

Research Software Analytic Tools Data Visualization Software Review 40

Lenny Rachitsky

JUNE 13, 2024

Recognized by the Academy of Management and listed in the Thinkers50 Hall of Fame, Jeffrey also serves on several corporate and nonprofit boards, bringing his expertise to global audiences through seminars and executive education. March: [link] • Satya Nadella on LinkedIn: [link] • Trump Organization fined $1.6

Seminar 105

Seminar Data Visualization Analytic Tools Entertainment 105