Userpilot

JULY 2, 2024

A self-service data platform is the backbone of informed decision-making and a growing SaaS business. But how do you choose the right data platform for product analytics ? Let’s go over what a data platform is, its importance, and the must-have features you should consider to choose the right platform for you.

Data Visualization 105

Data Visualization Reporting Tools Analytic Tools Research Software 105

The Product Coalition

MARCH 6, 2023

Now that the COVID pandemic is over, travel management systems are valuable because business travel is back on the table. Consequently, travel software development companies come up with a solution called travel management system. What is a travel management system?

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Reporting Tools Travel Systems Review Data Visualization 122

Intercom, Inc.

MARCH 25, 2021

From healthcare providers to insurers and others, the pandemic is rapidly driving organizational change and prompting businesses to consider future needs by adopting new technologies to replace or assist with historically manual workflows without compromising on care or privacy. What is HIPAA?

Healthcare 268

Healthcare Data Visualization Reporting Tools Technical Review 268

The Product Coalition

AUGUST 4, 2021

Business Intelligence (BI) Business Intelligence is a term used to define the technologies, applications, and practices to collect, integrate, analyze and present business information. Customer Experience plays an important role in defining, which business technologies and plans gain extensive approval.

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Reporting Tools Analytic Tools Enterprise Data Visualization 158

Intercom, Inc.

JULY 15, 2021

With a Master’s degree in human-computer interaction and over two decades of experience in user research and user experience in companies like Oracle, he now leads the design team across all product offerings at IBM. If you’re short on time, here are a few quick takeaways: Good design is good business.

Research Software 245

Research Software Feedback Software Reporting Tools User Testing 245

The Product Coalition

MAY 18, 2022

Continuous improvement is a continual process to improve components of enterprise software?—?processes, processes, tools, products, and services. Regardless of today’s software development aspect, increasing demand for new features in the products makes competitive advantage higher than ever.

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Reporting Tools Software Development Software Developers Feedback Software 148

Alchemer Mobile

SEPTEMBER 27, 2018

Customers have endless options when it comes to choosing new brands and services, which means their expectations are high. Immediacy, personalization, responsiveness, and product quality are a handful of the primary reasons customers will choose to be loyal to one brand over another. Be proactive. Engage at the right moment.

Customer Feedback 203

Customer Feedback User Testing Customer Experience Data Visualization 203

Intercom, Inc.

APRIL 28, 2021

At Intercom, we use a strong set of foundational principles to guide and align our organization in times of rapid growth. Our cost program is no different – we lay out our intentions and expectations by setting clear principles that allow us to maximize our cost efficiency while growing and serving new customers at scale.

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Data Visualization Reporting Tools Government Customer Experience 211

The Product Coalition

JANUARY 23, 2022

However, it does not scale well, with the myriad of devices, OSs, screens and other combinations that exist on the market that your users will utilise. Automated testing really assists with the efficiency here; being able to execute the same tests repeatedly, quickly and timely on a multitude of devices. What is Mobile Test Automation?

User Testing 200

User Testing Analytic Tools Feedback Software Research Software 200

Userpilot

MARCH 20, 2023

With so many companies prioritizing their customer service efforts for a good reason, we decided to list 13 emerging customer service trends that can help you exceed customer expectations and drive business growth. One of the foremost customer service trends today is offering self-service options.

Reporting Tools 98

Reporting Tools Data Visualization Analytic Tools Research Software 98

Userpilot

AUGUST 30, 2023

Want to improve the product experience at every stage of the customer journey? Heat map tools allow you to track user actions on your website or app. You can understand customer pain points, identify friction at different touchpoints, and improve your product accordingly. What are heat map tools?

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Feedback Software 105

Intercom, Inc.

MAY 11, 2021

At Intercom, we support our customers through conversational, messenger-based support. Supporting our customers primarily through our Business Messenger has many advantages, such as helping us build personal relationships with our customers and providing them with the fast, meaningful resolutions they need.

Customer Experience 221

Customer Experience Customer Feedback User Testing Reporting Tools 221

The Product Coalition

DECEMBER 23, 2021

Guest post by Mark Mayo, Senior Quality Engineer at Terem Technologies This is the process of writing code and using tools to automate the user interface (UI) testing of front-end components of websites, desktop applications or mobile applications. But, getting it right goes beyond the coding of the tests and the tools you use.

User Testing 179

User Testing Product Research Testing Reporting Tools 179

The Product Coalition

OCTOBER 8, 2023

Explore the secrets of creating a successful Crypto Prediction and Opinion Platform, and provide users with insights to help them navigate the cryptocurrency market wisely. Crypto prediction platforms provide valuable insights into the volatile world of cryptocurrency markets, aiding users in making informed decisions.

Data Visualization 143

Data Visualization Reporting Tools Feedback Software Customer Feedback 143

The Product Coalition

JULY 11, 2023

The emergence of blockchain technology has paved the way for a decentralized financial landscape, transforming the way we interact with money and assets. From traditional banking to decentralized revolution For decades, traditional banks have held the reins of our financial systems.

Reporting Tools 103

Reporting Tools Research Software Banking Government 103

Userpilot

AUGUST 26, 2024

Product data capture is essential for SaaS companies looking to understand user behavior, optimize user experiences, and drive product growth. From choosing the right data capture methods to navigating complex tools, SaaS companies must balance the need for detailed insights with the reality of technical constraints.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Reporting Tools 105

UX Planet

MARCH 3, 2025

In this guide, well explore various website types, their goals, key design considerations, and real-world examples to help you craft memorable experiences. SaaS (Software as a Service)Websites Purpose: SaaS websites aim to convert visitors into users by showcasing the products value, features, andpricing.

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Reporting Tools Magazine Software Review Customer Experience 57

The Product Coalition

JANUARY 25, 2024

Chatbots have become integral to various industries, providing real-time assistance, automating tasks, and improving user experiences. Training these transactional chatbots to understand and fulfill user requests effectively is essential. Users ask Siri questions and have conversations with it via a messaging environment.

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Artificial Inteligence Reporting Tools Feedback Software Research Software 147

Userpilot

FEBRUARY 15, 2023

What are the best product analytics tools that PMs can use to gather product insights ? In the blog, we look at 4 well-known product analytics tools, their pros, cons, and most suitable applications. TL;DR Product analytics involves tracking and analyzing the information about user interactions with your product.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Reporting Tools 98

Modus Create

NOVEMBER 7, 2024

Strategies to mitigate AI security and compliance risks By William Reyor Posted in Digital Transformation , Platform Published on: November 7, 2024 Last update: November 7, 2024 According to McKinsey, 65% of executives report that their organizations are exploring and implementing AI solutions.

Artificial Inteligence 40

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Userpilot

AUGUST 30, 2024

TL;DR WalkMe is a digital adoption platform designed to facilitate customer and employee onboarding through in-app experiences, like interactive walkthroughs , on-screen guidance, and self-service support resources. The WalkMe Insights platform forms the core of WalkMe analytics. WalkMe analytics dashboard.

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Data Visualization Analytic Tools Reporting Tools Feedback Software 105

The Product Coalition

JULY 4, 2023

In this article we’ll describe our own Product Hunt launch experience. The experience of three launches, to be precise! Our team launched on three different occasions with our Nitro professional translation service , and each launch ended in a successful victory, with placement among the top products of the day.

Customer Experience 134

Customer Experience B2B ChatGPT Reporting Tools 134

Intercom, Inc.

OCTOBER 19, 2022

At Intercom, we believe trust is at the core of every relationship between a business and its customers. We handle the security of your data so that you can focus on acquiring, engaging, and retaining your customers. We build our services with disaster recovery in mind. We leave no stone unturned when it comes to data privacy.

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Data Visualization Reporting Tools User Testing Research Software 138

Intercom, Inc.

JANUARY 5, 2022

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. It’s becoming the bare minimum. Start early.

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Reporting Tools Data Visualization Software Review Technical Review 211

The Product Coalition

MARCH 25, 2022

The overall technological progress enhances a lot of business areas, and financial technologies are certainly part of that dynamic. Banks, insurance companies, and trading platforms use digital solutions to facilitate their communication with clients and make operations easier to perform.

Research Software 136

Research Software Feedback Software Reporting Tools Data Visualization 136

Userpilot

MARCH 21, 2025

Optimizing a mobile app isnt just about fixing crashes or improving load times. The real challenge is shaping an experience that keeps users engaged and drives continuous growth. As a product manager, I know that even small friction points cause users to drop off. Users expect instant value. Profile startup.

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Analytic Tools Feedback Software Research Software Data Visualization 52

eG Innovations

JULY 2, 2021

John Worthington (Director – Customer Success, eG Innovations) and Richard Faulkner (Enterprise Solutions Architect, Conversant Group) presented on the topic: “ End-to-End monitoring for your Citrix infrastructures with a single pane of glass “. link] covers most of the FAQs about our licensing policy.

Analytic Tools 105

Analytic Tools Reporting Tools Data Visualization Customer Experience 105

Userpilot

JANUARY 15, 2025

But are you missing out if you haven’t embraced this powerful technology? Security challenges and what to look out for when choosing a session replay tool. Three of the best session replay software to consider. A session replay is a reproduction of a users experience on your website or app.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Amplitude

DECEMBER 2, 2020

That’s why customer experience, or CX, has become a defining factor of business growth. According to Gartner’s Customer Experience Survey , 73% of buyers claim CX is the #1 factor in loyalty—and loyal customers are five times more likely to purchase again. Data Management: Using Reliable Customer Data.

Customer Experience 93

Customer Experience Data Visualization Analytic Tools Reporting Tools 93

UX Studio: Product Management

SEPTEMBER 12, 2021

The British dystopian series, Black Mirror envisions our worst nightmares about technology. The concern about how everyday digital experiences influence our lives has been growing louder than ever. . Relations between technology and design. Technology is based. They made names and photos front and center on the platform.

Research Software 138

Research Software Data Visualization Reporting Tools User Testing 138

The Product Coalition

SEPTEMBER 18, 2023

Since our first ancestors began writing on parchment, data has been an integral part of the human experience. Today, due to the internet, software development companies collect such vast quantities of data that we have coined a new term for it: “big data.” But how is it used? YARN YARN stands for “Yet Another Resource Negotiator.”

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Data Visualization Analytic Tools Reporting Tools User Testing 120

Amplitude

JUNE 24, 2020

As the CEO of a company that serves over 40,000 digital products, I routinely talk about sea changes affecting our customers. Today, Amplitude is sharing our digital report quantifying this impact. From early February to early May, customers sent Amplitude 44% more event data. COVID-19 changed that pattern overnight.

Data Visualization 111

Data Visualization Reporting Tools Analytic Tools Customer Experience 111

Centercode

OCTOBER 14, 2020

Now, work from home (WFH) is the norm for many companies — and it is permanently shaping the way people communicate, work, and adopt technology. In a recent Betabound poll, 64% of consumers reported increasing their office tech usage. Here are the three biggest obstacles and solutions for overcoming them. Interoperability.

User Testing 98

User Testing Reporting Tools Feedback Software Customer Feedback 98

eG Innovations

MARCH 22, 2019

Citrix Receiver (now renamed as Citrix Workspace app) is client software that is bundled with Citrix Virtual Apps and Desktops and allows client devices to connect to various virtualization services offered by Citrix. Citrix Receiver allows users to connect virtualized applications and desktops from their digital endpoints.

Reporting Tools 15

Reporting Tools Data Visualization Analytic Tools White Paper 15

The Product Coalition

MARCH 30, 2021

these aspects are only a minor part of things that may trigger eCommerce solutions to flop. From the outset of COVID-19, almost half of all customers in the UK acquired products online that previously they would have bought only from brick-and-mortar retailers. With that in mind, software quality comes to the fore.

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Reporting Tools Technical Review User Testing Software Review 103

freshtrax

SEPTEMBER 3, 2019

of employees being interested in taking advantage of telecommuting policies. First, Japanese companies are still hesitant to introduce a work-from-home policy. Second, there is a lot of opportunity for companies in the video communications market, business chat tools market, and other similar businesses to grow in Japan.

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Reporting Tools Research Software Data Visualization Government 90

eG Innovations

JANUARY 18, 2022

As technology keeps evolving, companies increasingly look to technologies like Cloud Computing to expand, modernize and stay competitive, and in doing so companies can expose themselves to risks. They are always looking for tools that can prevent data breaches and lower the complexity of identity and access management issues.

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Reporting Tools Data Visualization Customer Experience Certifications 83