The Product Coalition

DECEMBER 29, 2022

Food sustainability issues and the promising solution named “Future Food Tech” As far-fetched as it sounds, we may run out of food, just as we have run out of water and agricultural soil. In addition to saving time and effort, 3D-printed food is the key to sustainable food production. billion by 2030.

Technical Review 133

Technical Review Data Visualization Software Review User Testing 133

Userpilot

MAY 20, 2024

The customer sentiment score can help you tell how well-perceived your brand is. Let’s explore the customer sentiment score, how to measure it with user feedback , and what strategies you can execute to elevate the customer experience. But how can you measure and improve it?

Data Visualization 83

Data Visualization Feedback Software Customer Feedback Customer Experience 83

eG Innovations

JULY 10, 2020

User Experience defines the Success of Citrix Virtual Apps and Desktops Deployments. User experience is the biggest and most important factor in determining the success of Citrix rollout in an organization. But when users are impacted due to, say, slow logons, session disconnects, slow screen refresh, etc.,

Customer Experience 52

Customer Experience User Experience Customer Feedback Data Visualization 52

Userpilot

OCTOBER 24, 2022

Gathering meaningful insight from your customers is a challenge for any product manager: what you need is a handy user persona survey template to help you capture it… We’re here to help! In this article, we’re going to explore how user personas can help you gather and utilize customer insight more effectively.

User Testing 79

User Testing Customer Feedback Research Software Feedback Software 79

Intercom, Inc.

FEBRUARY 4, 2021

If you’re short on time, here’s some quick takeaways: Trillions of dollars worth of fossil fuels are wasted every year. And by the time I was 16, I had 12 people working for me. And by the time I was 20, I had sold that business to a local builder. Norman: Yeah. And that’s what we work on.

Reporting Tools 183

Reporting Tools Transportation Travel Data Visualization 183

The Product Coalition

JANUARY 5, 2021

This fairly generic, unimaginative name (sorry not sorry) has failed to properly capture the essence of the city since its inception. You know the summertime hell at Times Square station. you name it, contactless is out here to save it. you name it, contactless is out here to save it. Well, now you do. Enter OMNY.

Transportation 143

Transportation Data Visualization Banking Government 143

Userpilot

FEBRUARY 18, 2021

Done right, personalization can be absolutely critical for new user activation, engagement and retention. Some of their attempts are just cringe-worthy: For instance, I received an email from IKEA about their transport, saying ‘it’s my big day tomorrow’. Personalization in SaaS is such a minefield. How to Personalize Right in SaaS?

Analytic Tools 92

Analytic Tools Software Review Customer Experience Data Visualization 92

Userpilot

JUNE 27, 2022

With these patterns in mind, you can design your app in a way that will appeal to your users and make them take the actions you want. In the following article, we will discuss several UX design principles, explaining why users behave the way they do and how you can use these principles to your advantage. What is user psychology?

Customer Experience 52

Customer Experience User Testing Analytic Tools Research Software 52

Mind the Product

FEBRUARY 21, 2017

But before we look at these aspects, I should emphasize that regardless of the product, technology, or industry you work in, the role of the product manager is always the same: build products that add value to your customers and to your company. If you already have experience managing a tech product, then you’re ahead of the curve.

Analytic Tools 141

Analytic Tools Product Management Product Manager Data Visualization 141

Product Talk

NOVEMBER 16, 2022

If Ellen’s name sounds familiar, you may recognize it because she’s both an active member of the CDH Slack community and was featured in a Product in Practice post about involving engineers in assumption testing. I still do sound design and build interactive sound sculptures as well as more extended immersive art experiences.

Feedback Software 130

Feedback Software Reporting Tools Product Research User Testing 130

Andrew Chen

NOVEMBER 26, 2018

We’ve all had the experience of asking friends for recommendations for a great service provider, whether it be a great childcare provider, doctor, or hair stylist. Fragmentation – small service providers lack the tools or time to come online. Third, small service providers often lack the tools or time to come online.

Startups 111

Startups Technical Review Customer Experience Software Review 111

Imaginary Cloud - Design

APRIL 16, 2020

If you're about to design a new product or to expand it to a new market, leave your assumptions aside: focus on your users first. Between awesome features, branding colours and business goals, users, who should be the main prioriy, are often forgotten during the process. Don't underestimate user research.

User Testing 113

User Testing Research Software Customer Experience Customer Feedback 113

The Product Coalition

APRIL 12, 2021

As Product Managers, we need to make sure our product is consistently good throughout time, despite all the forces that try to interfere with it. By building what “every customer is asking for”, we might just be creating what we heard twice during last week. In adulthood, it takes the name of the 5 Whys technique.

Roadmap 110

Roadmap Transportation Customer Experience User Testing 110

The Accidental Product Manager

APRIL 9, 2018

IKEA is designing products to be modified by their customers Image Credit: Lee Haywood. We know what our customers want. That means that we work with our development teams, design a product development definition, and then we create products that will solve problems for our customers. The New Ikea Sofa.

Customer Experience 69

Customer Experience User Testing Product Management Product Manager 69

UX Studio: Product Management

APRIL 27, 2020

Packed with clever tips, news, sightseeing and public transport info and more – all focusing on football. What will happen when the first user downloads and touches this app? Luckily, the finals week of UEFA Nations League appeared to be a convenient time and occasion for testing our application live. How will they react?

User Testing 84

User Testing Product Research Research Software Feedback Software 84

The Product Coalition

SEPTEMBER 7, 2023

“The most important thing in communication is hearing what isn’t said.” — Peter Drucker I often go on walks as those are the times I do my best thinking. That perplexing issue a user has. They break because they don’t fit in the company’s ways of working, the department’s process, the person’s day, the flow of life, you name it.

User Testing 100

User Testing Development Product Research Feedback Software 100

UX Planet

DECEMBER 12, 2023

These are scenarios in which the functionality is impacted , and users can’t perform actions easily or quickly enough. #1. Contextual because input methods are very specific to what kind of information the user would be feeding in that context. And maybe doing some more user testing. Faulty Design: Where are the last 2 inches?

Feedback Software 74

Feedback Software UX User Testing Weak Development Team 74

eG Innovations

DECEMBER 6, 2019

You have just deployed a new Virtual Apps and Desktops Site for your customer. So, what you will want to do is to before deploying anything to end-users is shift through all the Citrix Policies on offer and configure them appropriately based on business needs and end-user requirements. Citrix Policy Name. Default Setting.

Transportation 11

Transportation Customer Experience Naming Systems Review 11

The Product Coalition

MAY 19, 2020

Packed with clever tips, news, sightseeing, and public transport info and more?—?all What will happen when the first users download and touch this app? Luckily, the finals week of UEFA Nations League appeared to be a convenient time and occasion for testing our application live. all focusing on football. How will they react?

Research Software 78

Research Software Feedback Software User Testing Product Research 78

The Product Coalition

JANUARY 5, 2021

And surpassed $100 billion in transactions volume in the process It was a glorious time. What my many, many #lifeinnyc posts didn’t show to others at the time was that I was probably straight-up collapsing into poverty. Blank Me” Venmo ad campaign/ via Adweek New user acquisition has heavily relied on word of mouth.

Reporting Tools 89

Reporting Tools Data Visualization Banking Customer Experience 89

UX Studio

FEBRUARY 15, 2024

With a background in Business Administration, Management, and Leadership, he has vast experience as a Business consultant, Product strategist, and now as an Innovation Portfolio Lead. With his help, in this episode, we delve into the creation of Budapest GO, a game-changer application for public transport in Budapest. Viktor: Sure.

Research Software 63

Research Software Analytic Tools Transportation Feedback Software 63

Andrew Chen

DECEMBER 1, 2021

” Here’s how I define each side: There are usually a minority of users that will create disproportionate value and as a result, they will have disproportionate power. For marketplaces, these are usually the sellers and providers who spend their entire day attracting users with their products and services.

Research Software 95

Research Software Books Customer Experience Technical Cofounder 95

eG Innovations

AUGUST 27, 2021

Improving Web Page Load Times in eG Enterprise by Using HTTP/2. HTTP/2 (originally named HTTP/2.0) Indeed, those in the Citrix/EUC ecosystem may remember Marius Sandbu investigating the benefits of HTTP/2 for NetScaler, Microsoft IIS, and Storefront users back in 2015/6. It was named 2.0 (and What is HTTP/2?

Customer Experience 52

Customer Experience User Testing Enterprise Transportation 52

Andrew Chen

JANUARY 30, 2017

And it resonates so much, I think it deserves a name: The Bad Product Fallacy. The Bad Product Fallacy happens because the trajectory of a product evolves quickly – it’s just software, after all – and a simple set of features can quick grow into a rich, complex platform over time. – Chris Dixon, gp at a16z.

Research Software 111

Research Software User Testing Product Research Transportation 111

Balsamiq

JULY 13, 2018

We recently began doing 1-on-1 video interviews as part of a user research initiative, which we described in a post a few months back called User Research: How to Start Talking to Your Users. Much of the time even an hour doesn't seem like enough to really hear their full story. Q&A with Raguram Venkatesan.

User Testing 49

User Testing Customer Feedback Research Software Product Research 49

Andrew Chen

DECEMBER 10, 2018

Transportation and travel. Above: Now, remember that the motivation of communicating with your friends and family has been around since the dawn of time. And of course at the time, there were other technologies competing for engagement – there was the telegraph, postal mail, etc. What a time to be alive!

User Testing 100

User Testing Startups Technical Review Customer Experience 100

Modus Create

JULY 7, 2020

Imagine that you are writing an e-commerce application and you have a customer with a full shopping cart who is ready to check out and give you their money. Things get much worse when you have 1,000 or 10,000 customers all trying to buy at the same time! Verify that the name and address are something you could actually ship to.

Messaging 65

Messaging Analytic Tools Data Visualization User Testing 65

Birst BI

NOVEMBER 20, 2018

In such a fast-paced environment, different research communities invent their own names, and that partially explains today’s terminology chaos. Data Scientists start a project by talking to business users to understand the question at hand. Finally, Business Intelligence tools visualize the results to end-users.

Data Visualization 84

Data Visualization Artificial Inteligence Analytic Tools Reporting Tools 84

UX Studio: Product Management

JULY 12, 2021

UX studio is an award-winning web design agency with over ten years of experience in digital design. An award-winning global agency with broad expertise, including user-centric eCommerce web design. One of our most treasured collaborations in the past was designing a custom eCommerce website for a high-end fashion store.

Research Software 93

Research Software Data Visualization Feedback Software Analytic Tools 93

The Product Coalition

OCTOBER 12, 2020

Ford Model T revolutionized transportation and powered multiple other revolutions. Ford’s famous quote tells you exactly how he wanted it done: “Any customer can have a car painted any color that he wants, so long as it is black”. even in times when you didn’t have to fight so hard for their attention?—?you By ModelTMitch?—?Own

Product Strategy 114

Product Strategy Strategy User Testing Product Research 114

freshtrax

MAY 8, 2019

When was the last time you used cash? The app has 79 million users in Japan and 194 million users globally. This payment solution allows DoCoMo users to pay for their monthly phone bills. Since users are already registered with a Docomo account, they don’t need to connect their bank account or credit cards.

Research Software 96

Research Software Banking User Testing Technology 96

UX Studio: Product Management

JUNE 7, 2019

We experience digital products and services on a whole new level: through discrete interactions. With all the tools already on the market (or under development), you can give a hyper-immersive experience where all senses of the human body are influenced. But as we can see, it has connected us to the world more than before.

Technical Review 85

Technical Review Data Visualization Artificial Inteligence Analytic Tools 85

ProductPlan

JUNE 14, 2022

Many familiar brand names building popular products use their product visions to keep their vast array of employees, teams, divisions, and product lines aligned. Amazon : To be earth’s most customer-centric company; to build a place where people can come to find and discover anything they might want to buy online.

Vision 59

Vision Product Strategy Strategy Feedback Software 59

The Product Coalition

OCTOBER 15, 2019

Naming your events and actions The name for your events is critical to your data collection. If the names are not clear, then no one will use the data you’ve collected. Lastly, you’ll need to pick the right tool to transport and store your data. You can also download the list here. You can download the tracking plan here.

Data Visualization 60

Data Visualization Product Management Product Manager Transportation 60

Balsamiq

JULY 13, 2018

We recently began doing 1-on-1 video interviews as part of a user research initiative, which we described in a post a few months back called User Research: How to Start Talking to Your Users. Much of the time even an hour doesn't seem like enough to really hear their full story. Q&A with Raguram Venkatesan.

User Testing 40

User Testing Customer Feedback Research Software Product Research 40

Gainsight

OCTOBER 10, 2023

The use cases for AI are endless but most commonly tied to industries like healthcare, financial services, transportation, retail, energy, and manufacturing. These are the headline-grabbing use cases, but the rise of AI is trickling into other industries, including Customer Education. What outcomes are your customers expecting?

Education 52

Education User Testing Reporting Tools Data Visualization 52

Product Talk

MAY 10, 2023

An admin might create a user on the web console and then that user logs in on the mobile app and then they send a message through to other members of their group. Teresa: Who are your typical customers? What was going on at your company at that time? Who tends to use this product? ” Super helpful.

Product Research 130

Product Research User Testing Feedback Software Research Software 130