Userpilot

JULY 20, 2022

It also outlines its stages, looks at the House of Quality, and how to make sure the Voice of your Customers is heard. Quality Function Deployment (QDF) is a framework that helps teams translate customer requirements into technical requirements, and design the product and processes needed for its development. Are you ready?

User Testing 93

User Testing Feedback Software Customer Feedback Customer Experience 93

Roman Pichler

DECEMBER 7, 2021

Fourth, it must not cause any harm to its users, the wider society, and the planet. Such a product is also referred to as a painkiller , as it addresses a problem or pain point. But no matter how a product is classified, it must create value for its users—or it is doomed. Second, it has to be feasible to develop it.

Artificial Inteligence 252

Artificial Inteligence Wireless Vision User Friction 252

Userpilot

DECEMBER 13, 2023

TL;DR UX strategy provides guidance to the UX design team on how to create and improve experiences that satisfy user needs. Such a strategy helps the team put themselves in the shoes of the users, better understand their needs and pain points , and make the user experience consistently good at all stages of the user journey.

Research Software 78

Research Software Analytic Tools Feedback Software User Testing 78

Userpilot

MARCH 29, 2023

How can it help product and marketing teams make data-driven decisions and improve the user experience at different stages of the customer journey? Utilizing digital analytics enables them to make data-driven product decisions , and identify user friction and pain points. NPS scores or bug reports).

Data Visualization 75

Data Visualization Analytic Tools Embedded Analytics Feedback Software 75

Userpilot

AUGUST 18, 2024

We explain how to create a successful product strategy, the role of product strategy in prioritization, and how to align your prioritization efforts with your strategy. Taking the time to create a good product strategy makes your prioritization process easier. In this article, we establish the basis of this sentiment.

Data Visualization 86

Data Visualization Strategy User Testing Product Research 86

Ronke PM

OCTOBER 5, 2023

Table of Contents What is customer-centricity? Essential customer experiences to consider. Final thoughts Those products that have changed us and made our lives easier, or even enhanced humanity, have that impact and reach because the people who built those products emphasize customer-centricity above all else.

User Testing 52

User Testing User Friction Customer Feedback Customer Experience 52

People-First Product Leadership

DECEMBER 20, 2023

Part 1, we covered the “why” behind creating a strategy stack, with a focus on establishing the organization’s Mission, North Star, and Vision. Part 3 brings together the Product specific Vision, Roadmap and Goals. The Vision is brought to life in the Now / Next / Later roadmap, which is supported by Product Goals.

Vision 52

Vision Roadmap Onboarding KPIs Customer Experience 52

Userpilot

AUGUST 13, 2023

Examples of different prioritization frameworks. A product prioritization framework helps you maximize customer value and deliver the best ROI by encouraging methodical examination of data before making decisions. Customer requests aren’t enough to make product decisions. And what to do after prioritizing features.

Data Visualization 81

Data Visualization User Testing Customer Experience Feedback Software 81

Userpilot

MAY 22, 2023

Searching for a customer experience (CX) strategy to set you apart from the competition? A CX strategy should encompass every interaction and engagement layer between your customers and your SaaS product. You can build a CX strategy by: Starting clear customer experience vision and goals using the likes of SMART framework.

Data Visualization 69

Data Visualization Analytic Tools Feedback Software Product Research 69

Userpilot

AUGUST 30, 2023

It’s 2023, and customers have options. Get ready to dive into insightful discussions, practical strategies, and real-world examples that will empower you to create and manage products that meet user needs and leave them truly satisfied. This makes it more important than ever to create products people actually want to use.

Customer Experience 92

Customer Experience User Testing Customer Feedback Research Software 92

UX Planet

JANUARY 4, 2024

Amidst the ever-shifting terrain of professional development, my journey from an Industrial Designer with a specialization in Textile to a Design Strategist has been a transformative experience. This newfound understanding of user needs revolutionized the design process.

Strategy 98

Strategy User Friction User Testing Research Software 98

Product Talk

SEPTEMBER 7, 2022

A lot of product teams claim to be focused on their users. They might even have regular steps in their processes that remind them to put their users’ needs first. It’s more about looking for new ways to collect insights from users, uncover underlying assumptions, and explore the opportunity space.

Product Research 206

Product Research User Testing Customer Experience Research Software 206

The Product HQ

APRIL 20, 2024

Businesses need SaaS product managers to oversee their product development efforts and ensure that they are a success. Define: Once a product manager has carried out research, and data analysis, they must then analyze their findings to come to clear and concise conclusions that provide context on their users and respective markets.

Research Software 52

Research Software Feedback Software Analytic Tools Customer Experience 52

PMLesson's Ace the PM Interview

JULY 1, 2020

Learn a framework for quickly pitching a new product idea, and enhance your career! At this point inexperienced product managers are ready to walk out, but I give them a framework in order to structure the discussion. The framework I suggest to candidates is this: 1. Pain points 2. Market sizing 4.

Vision 72

Vision Product Manager Product Management User Friction 72

Usersnap

APRIL 29, 2023

From staying on top of market trends, user needs, customer feedback , and industry insights to managing their resources, and planning what’s ahead for their product. Chatbots have been becoming more and more sophisticated with time. By this point, you probably have a few ideas swirling around in your head.

ChatGPT 105

ChatGPT Artificial Inteligence Feedback Software Reporting Tools 105

Intercom, Inc.

JANUARY 14, 2021

With a background in computer science and an MBA, he soon realized that understanding the markets and customers is as important as building the products. And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products. A CRM for Product.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

Lenny Rachitsky

MAY 16, 2024

It’s valued at over $30 billion, is bigger than Coinbase, Robinhood, Affirm, and SoFi combined, has 100 million customers (more than Bank of America!) The score is based on asking customers, “How disappointed would you be if this product went away?” What can they teach you about the value of your product?

User Testing 91

User Testing Research Software Banking User Friction 91

Userpilot

NOVEMBER 23, 2023

Extensive market research is essential to assess the competitive landscape, identify opportunities, and shape the product vision. Product management involves analyzing user experience , so a product manager needs to be able to use a range of techniques to do it effectively. Data analysis is vital for informed decision-making.

Analytic Tools 81

Analytic Tools Research Software Data Visualization Product Research 81

Userpilot

AUGUST 1, 2024

Product marketing is the process of bringing a product to market, and a well-curated product marketing strategy is key to understanding customer needs and driving adoption. Product marketing focuses on getting products into the hands of the right users, whereas product management focuses on developing the product. Let’s dive in!

Research Software 87

Research Software Analytic Tools Product Marketing Product Research 87

Userpilot

NOVEMBER 23, 2023

They lack vision and lead nowhere. The outcome-based roadmap focuses on delivering value to customers instead of obsessing about building specific features. As companies scale, they often cannot satisfy customer needs equally well. Strategic value is about aligning features with the company’s vision and long-term goals.

Feedback Software 81

Feedback Software Product Research Analytic Tools User Testing 81

Userpilot

AUGUST 29, 2023

In this article, we’re going to unpack what is product management , how it differs from traditional project management, the role it plays in building products that delight your users, and the skills a good product manager must demonstrate to succeed. Let’s go! Product teams are staffed with various skilled professionals.

Data Visualization 86

Data Visualization Analytic Tools Feedback Software Research Software 86

The Product Coalition

AUGUST 28, 2023

The Software Development Life Cycle provides a practical framework you can apply to your product and improve your processes. It helps us meet customers’ demands, needs, and expectations. Collect detailed requirements from the data you have such as target end-users' needs, stakeholders' demands, etc.,

Feedback Software 141

Feedback Software Reporting Tools Software Developers Software Development 141

Userpilot

APRIL 6, 2023

Overengineered products are difficult to use, filled with bugs, and instead of improving your users’ lives, they make them unnecessarily complicated. That’s because users either don’t need them or don’t know how to use them. Developers tend to overcomplicate code when they don’t have enough experience or want to show off their skills.

Feedback Software 81

Feedback Software Analytic Tools Research Software User Testing 81

Gainsight

MARCH 22, 2022

Sales and Marketing is to new customer bookings as Product Management and Customer Success (CS) is to the customer experience. Customers that achieve their business outcomes are more likely to continue to renew and expand. Product teams should communicate roadmap and customer updates regularly.

User Friction 52

User Friction Customer Experience User Testing Customer Feedback 52

Product Talk

APRIL 20, 2022

“I get that the continuous discovery habits framework works well for mature products, but does it work for early-stage startups?”. I spent all of my full-time employee experience at early-stage startups (many of them pre-product) and I relied on these same habits to figure out what to build. This question always surprises me.

Product Research 249

Product Research Startups User Testing User Friction 249

Sequent Learning

JULY 12, 2024

Engineers advocate for technical features, designers prioritize user experience, and marketing focuses on user acquisition. In his latest book, “ The Product Manager’s Career Path ,” Steven Haines breaks down the core responsibilities of product management into a holistic framework.

Product Manager 52

Product Manager Product Management Certifications User Friction 52

The Product Coalition

FEBRUARY 3, 2022

This article is inspired by the book The Lean Product Playbook: How to Innovate with Minimum Viable Products and Rapid Customer Feedback by Dan Olsen and aims to describe two essential concepts described in the book, namely the Product-Market Fit Pyramid and the Lean Product Process that aims to help us achieve that fit. it’s a hypothesis.

User Testing 147

User Testing Product Research Product Marketing Customer Experience 147

Lenny Rachitsky

APRIL 9, 2024

Why: The best operators in the world are too busy doing real work to have time to write publicly or explore the newsletter or podcast life. I want to create a low-risk, low-friction way for you to unlock the knowledge in your head, while benefiting the next generation of product builders and helping you explore the solopreneur path.

Data Visualization 119

Data Visualization ChatGPT Product Manager Product Management 119

The Product HQ

MAY 10, 2024

More and more products are using more complex forms of technology to provide value to their customers. As professionals who work in such a technology-driven field, technical product managers need to understand the technical intricacies of the product vision they are managing. The experience you gain is either formal or informal.

Research Software 52

Research Software Analytic Tools Customer Experience Product Manager 52

Userpilot

SEPTEMBER 29, 2023

designing screens, writing code, running tests), product management is a broader concept that encompasses strategy , vision, and product-market fit. Product managers generate these by looking at key metrics and trends in the market or gathering user feedback from existing products. The next phase is to gather feedback on your MVP.

User Testing 86

User Testing Feedback Software Research Software Product Research 86

Userpilot

JUNE 19, 2024

TL;DR A product strategist is responsible for working with a team of Product Managers to develop a comprehensive product strategy, product vision, and long-term roadmap that aligns with the company’s business objectives and market opportunities. charts, surveys, event-tracking, etc. charts, surveys, event-tracking, etc.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

MARCH 22, 2022

Are you running product experiments continuously? Using your time and resources to challenge your assumptions and intuition can seem daunting, but there is a method to the madness. That’s why we spoke with Alex Levich, Product Management Lead at Google, to find out her unique method to running product experiments to grow products.

Onboarding KPIs 80

Onboarding KPIs Customer Experience Product Research User Testing 80

Userpilot

JULY 28, 2024

They develop strategies to reduce customer churn (the rate at which customers stop using a service) and increase customer loyalty. Being a great retention manager involves a multifaceted approach that focuses on both data-driven strategies and fostering a positive customer experience.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Agile Velocity

MAY 3, 2024

Agile has been shown to shorten time-to-market, increase quality, instill predictability, improve customer satisfaction, and create an overall happier working culture. Business agility encompasses aspects such as product innovation, customer-centricity, cross-functional collaboration, and adaptive strategy execution.

Agile 97

Agile Data Visualization Feedback Software Reporting Tools 97

Userpilot

FEBRUARY 24, 2023

In this article, we look at the process of creating feedback loops step-by-step and share some best practices for product managers to get the best out of user feedback. TL;DR Feedback loops consist of actions that involve collecting feedback and acting on it to solve customer pain points and add value to the product.

Product Research 90

Product Research Feedback Loop Feedback Software User Testing 90

Userpilot

OCTOBER 25, 2022

In the article, we’re looking at the responsibilities of strategic product managers and how they can use data effectively to shape product strategy and deliver delightful experiences to users! Minimum Viable Experience is crucial for product adoption, especially among the less adventurous adopter categories.

Product Research 81

Product Research User Testing Customer Feedback Research Software 81

Userpilot

JULY 11, 2024

Starting a career as a retention manager requires understanding the key steps, skills, and experiences needed for success. They develop strategies to reduce customer churn (the rate at which customers stop using a service) and increase customer loyalty. However, relevant experience is often just as valuable.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52