Customer Experience Feedback Software Product Research User Friction 
Alchemer Mobile
MAY 10, 2022
From adding features to modifying the user interface, the directions you can take your mobile app are endless. With infinite choices and limited bandwidth, how do you decide what to prioritize when it comes to improving your mobile customer experience? Learning more about your customers is the best place to start.
Product Talk
JUNE 19, 2024
I’m disappointed to see the rise of generative AI tools that are designed to replace discovery with real humans. But when we use generative AI to replace customer interviews , to generate opportunity solution trees , or to do our thinking for us, we fundamentally misunderstand the purpose of discovery.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Product Talk
MAY 4, 2022
The beauty of continuous discovery is that there’s no single right way to do it. For example, while Teresa recommends creating a product trio that includes a product manager, engineering lead, and a designer, she acknowledges that some product trios might be made up of slightly different members. Tweet This.
Folding Burritos
DECEMBER 7, 2017
As Product Managers, we perfectly understand the need to generate and use customer feedback. What isn’t so often clear is how to do this on a day-to-day basis, when we’re not as experienced or when we deal with “less than ideal” products and organizations. Understand where it’s coming from.
Product Talk
AUGUST 8, 2018
We are teaching business leaders and change agents how to prototype their way to viable solutions. In this context, solutions aren’t product solutions, but rather internal programs and processes that effect change within the organization. We can’t get very far in discovery if we don’t know who our audience is.
Product Talk
MARCH 1, 2023
“Product thought leaders talk about an ideal way of working. I can’t tell you how many times I hear this sentiment on Twitter and LinkedIn. And just the same, many people do work in product trios, interview customers , test their ideas , and work on empowered product teams. product outcomes).
Product Talk
JANUARY 31, 2024
You’ll often hear Teresa say that there’s no single right way to do continuous discovery. Something she might not say as often (that’s just as true) is that there’s no single wrong way to do discovery , either. Let’s be clear: The fact that it’s easy to make mistakes is not an excuse for avoiding discovery. Let’s dive in!
Expert insights. Personalized for you.
260 
Let's personalize your content