Customer Experience Enterprise Transportation 
Product Talk
OCTOBER 2, 2024
It sounds simple, but that doesn’t mean it’s easy. – Tweet This While many product teams want to talk to customers every week, they struggle to make this a reality. You’ll hear how Orbital addresses many of their needs and helps the HiveMQ team generate a steady stream of customers to speak with every week.
Sachin Rekhi
JULY 6, 2017
As product designers we spend a lot of time trying to understand user friction and solve for it in the products we build. Doing so is absolutely critical to delivering delightful experiences for our users. User friction is really anything that prevents a user from accomplishing a goal in your product.
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Product Talk
JUNE 1, 2022
Not having enough time is one of the main reasons people say they can’t interview customers every week. So the idea of trying to carve out time to recruit and schedule interviews might feel like an impossible task. The idea of trying to carve out time to recruit and schedule interviews might feel like an impossible task.
Sachin Rekhi
FEBRUARY 16, 2020
Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.
Product Talk
SEPTEMBER 11, 2019
At the time, I was a Lead Business Analyst. After sharing how I thought the business could improve based on the market situation, customer feedback , and some new ideas that leveraged our core technologies, she looked at me and said: “What are you doing? At the time, you couldn’t really find much about product management online.
eG Innovations
JULY 10, 2020
User Experience defines the Success of Citrix Virtual Apps and Desktops Deployments. User experience is the biggest and most important factor in determining the success of Citrix rollout in an organization. But when users are impacted due to, say, slow logons, session disconnects, slow screen refresh, etc.,
Andrew Chen
DECEMBER 26, 2018
I’m also happy to redouble my efforts to writing and publish more, which I can do my new role as an investor at a16z. Previously, my pace was maybe once every other month – things were always too crazy at Uber, and it didn’t directly help my job there, so I couldn’t carve out time. But they don’t.
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