Intercom, Inc.
JULY 27, 2022
The scale of enterprise businesses makes them inherently complex – they rely on a suite of tools tailored for specific workflows. Users spend far too much time jumping from app to app, hindering productivity. . This is the fourth post in a content series exploring Intercom’s investment in supporting enterprises.
Intercom, Inc.
APRIL 6, 2022
For fast-growing and enterprise organizations, the ability to personalize customer communication in a way that’s scalable is business critical. In fact, studies show that not only do customers expect great experiences when interacting with companies, they’re willing to pay more for them. Here are some of their takeaways.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Product Talk
OCTOBER 2, 2024
It sounds simple, but that doesn’t mean it’s easy. – Tweet This While many product teams want to talk to customers every week, they struggle to make this a reality. You’ll hear how Orbital addresses many of their needs and helps the HiveMQ team generate a steady stream of customers to speak with every week.
Product Talk
JULY 20, 2022
By talking to our customers regularly, we can collect insights into their unique problems, needs, and desires (or what I often refer to as “ opportunities ”). In many B2B contexts, the end user is not the person who makes the decision to buy the product. This means it can be trickier to actually talk directly with your users.
Speaker: Nils Davis, Principal, NPD Associates
Even when faced with many seemingly great requests, there is only so much time to develop what’s necessary. What makes matters more complex is that users doesn’t always know what they want or need (as Nils says “You can’t trust what users say”). In this confusing world, how do you decide which features to build, and why?
The Product Coalition
MARCH 18, 2022
Recently one of the founders of a hot startup asked me, “How do we know if we should add new value props for existing customers or continue to invest in existing ones? It’s not a simple answer, but there are critical data points that will point any founder in the right direction with near certainty every time.
Product Management Unpacked
AUGUST 21, 2020
When it comes to product management roles in startups vs. large enterprises, there tend to be a few key differences. Working with smaller teams and lacking the abundance of resources that a larger enterprise might have pushes Product Managers that work in startups to take on a more generalist role. Product Management at a Startup .
Advertiser: ZoomInfo
Consolidating your tech stack is an effective cost-saving measure that drives GTM efficiency and adds value to your enterprise. With a cohesive, integrated tech stack, your revenue teams can deliver an excellent customer experience that sets you up to win faster than your competitors.
Expert insights. Personalized for you.
205 
Let's personalize your content