The Product Coalition

FEBRUARY 2, 2023

As product managers, it’s our job to develop solutions that solve real problems for our customers and create value for the business. One effective approach is to use a hypothesis-driven product validation framework to ensure that your efforts are focused on the most important questions at the right time.

User Testing 147

User Testing Feedback Software Product Research Research Software 147

Roman Pichler

JULY 20, 2016

Whenever you are faced with an agile, dynamic environment—be it that your product is young and is experiencing significant change or that the market is dynamic with new competitors or technologies introducing change, you should work with a goal-oriented product roadmap, sometimes also referred to as theme-based. 2 Do the Necessary Prep Work.

Roadmap 341

Roadmap Agile Technical Review Weak Development Team 341

ProductPlan

OCTOBER 6, 2021

But at the same time, 96% of those same leaders say they don’t have the time for strategic thinking and planning. So why is it so difficult to find time for strategic thinking and planning? Time Management. Time management remains an essential theme for product teams because there aren’t enough hours in the day.

Customer Experience 84

Customer Experience Reporting Tools Systems Review Weak Development Team 84

The Product Coalition

DECEMBER 21, 2020

If you let yourself get carried away, it’s really, really hard to tell the difference between a good and bad one. There’s nothing worse from a personal and business perspective than investing your time, money, and effort into an idea, only to find out no one wants it or needs it. both from a technical and business perspective.

User Testing 162

User Testing Product Research Research Software Feedback Software 162

Agile Velocity

MAY 3, 2024

Agile has been shown to shorten time-to-market, increase quality, instill predictability, improve customer satisfaction, and create an overall happier working culture. Business agility encompasses aspects such as product innovation, customer-centricity, cross-functional collaboration, and adaptive strategy execution.

Agile 97

Agile Data Visualization Feedback Software Reporting Tools 97

Gainsight

JUNE 20, 2022

This post was originally published in Customer Think. . The Customer Success Index 2022 , a survey of more than 350 companies by Gainsight and RevOps Squared, recently uncovered some very interesting, if not troubling data on the state of alignment between SaaS users and buyers. A Customer Stakeholder Dichotomy.

Feedback Software 52

Feedback Software User Testing Customer Experience Customer Feedback 52

Product Talk

FEBRUARY 2, 2022

This is only natural: Through years of bad habits, many of us have shown engineers that we only value them for the code they can write. Engineers will hear different insights during your customer interviews. This is because they have a depth of knowledge of what’s possible technically. And this is a good thing.

Product Research 237

Product Research User Testing Engineering Testing 237

Userpilot

AUGUST 31, 2023

TL;DR Heap is a data insight platform that helps you analyze customer behavior data. The key differences between Heap and Google Analytics 4 (GA4) are: Heap automatically tracks everything through code installation while GA4 combines both auto-collected and user-defined events. What is Google Analytics?

Data Visualization 79

Data Visualization Analytic Tools Feedback Software Reporting Tools 79

Userpilot

FEBRUARY 21, 2023

TL;DR Heap is a digital insights platform that allows product teams to track user behavior in mobile and web-based applications. Userpilot is another product adoption tool with solid analytics , user sentiment tools, and an engagement layer that come at the fraction of the price of the alternative products. Dashboard in Heap.

Data Visualization 88

Data Visualization Analytic Tools Feedback Software Reporting Tools 88

Roman Pichler

FEBRUARY 6, 2018

But you can’t accomplish it on your own and rely on the development team and stakeholders. At the same time, you can’t tell the individuals what to do or assign tasks to them, and you are typically not in a position to offer incentives, like a bonus or pay rise. Finally, identify the right sprint goal.

Weak Development Team 154

Weak Development Team Technical Review User Testing Workshop 154

Userpilot

AUGUST 31, 2023

TL;DR Heap is a data insight platform that helps you analyze customer behavior data. The key differences between Heap and Google Analytics 4 (GA4) are: Heap automatically tracks everything through code installation while GA4 combines both auto-collected and user-defined events. What is Google Analytics?

Data Visualization 59

Data Visualization Analytic Tools Feedback Software Reporting Tools 59

Gainsight

JULY 5, 2022

It is increasingly apparent that having a CS Ops team and leader is becoming a necessity. Customer success (CS) is evolving and moving outside the box it once inhabited. It affects so many parts of business because it is not exclusively about customer success or customer experience (CX) anymore.

Reporting Tools 59

Reporting Tools Analytic Tools Weak Development Team Data Visualization 59

Userpilot

MARCH 18, 2021

A successful customer retention strategy requires constant iteration and innovation to keep up with an ever-changing SaaS market environment. It’s also not like customer retention is the business of only one department. Why does retention management take so much time and effort? TL;DR- 13 Customer Retention Strategies.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

Mixpanel

OCTOBER 17, 2022

Launched in 2007, over 7 million active users spend over 300 minutes per month on its website and mobile app. If you are a growing business, it’s common to add more people–more developers, more designers, more product managers. We have Mixpanel working as the entry and exit point of the process of defining our product team strategies.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Onboarding KPIs 52

Indicative

JUNE 1, 2020

One of the driving forces is the speed of growth in the sector, especially due to COVID-19’s shelter-in-place measures. If you’re on a marketing team at a gaming company, you need to prepare for this shift with insight into your full customer lifecycle from acquisition to product engagement. Celebrate first team win.

Data Visualization 129

Data Visualization User Testing Marketing Product Research 129

The Product Coalition

JANUARY 18, 2021

Hopefully, and depending on their process and level of collaboration (and agile mindset) in the organization, the team for which the new position was advertised may have participated in creating the job ad. Scrum-wise it is a good idea that the Scrum Master spreads Scrum values and, for example, coaches the Scrum Team to become self-managing.

Technical Review 89

Technical Review Advertising Agile Customer Experience 89

Product Innovation Educators

JULY 17, 2023

Some companies will retreat and cut their spending by cutting bolder long-term innovations, and we saw in the recession around 2010 that was a bad strategy. When you have no absence of customer or user problems, if you’re reasonably intelligent, you can usually come up with the inventions and the necessary breakthrough new products.

Telecommunications 95

Telecommunications Research Software Feedback Software User Testing 95

Usersnap

JUNE 17, 2019

72% of customers blame poor customer service as the reason for having to explain their issue multiple times. But, as a customer service agent or the feedback receiver, you know customers are sometimes just as guilty. How do you shorten the tedious back-and-forth cycle in clarifying technical issues?

Reporting Tools 76

Reporting Tools Feedback Software User Testing Customer Feedback 76

Product Talk

SEPTEMBER 9, 2020

While I tend to focus on helping teams, Petra’s work centers around helping product leaders—the people who manage product managers. She has a big focus on people development, helping product managers and product leaders get better at their craft. I know we’ve met a few times at different Mind the Product events.

Feedback Software 190

Feedback Software User Testing Product Research Research Software 190

Nulab

APRIL 27, 2022

At the time, watching TV shows or movies online involved waiting for lengthy downloads and dealing with frequent lag from slow internet speeds. No other company was even willing to invest in the technology to support widespread instant streaming of licensed content. Customers are unhappy. They’ve even won Oscars ….

Data Visualization 84

Data Visualization Research Software Customer Experience Analytic Tools 84

Amplitude

NOVEMBER 26, 2019

People in non-technical roles rely on data every day to make decisions, develop ideas or measure success. We can create empathetic, intuitive systems When everyone on the team is empowered to understand data, they can make more informed decisions and measure their own success. Over time, this becomes extremely unmanageable.

Data Visualization 137

Data Visualization UX Analytic Tools Reporting Tools 137

PMLesson's Ace the PM Interview

FEBRUARY 7, 2022

Many of the resources we have here at Exponent are dedicated to nailing your tech interviews so you can ultimately receive an offer. Talk to Users & Customers ?? Customers are the lifeblood of your business. At the end of the day, customers are your rock. Become Deeply Familiar With the Product ??

User Testing 52

User Testing Onboarding KPIs User Friction Weak Development Team 52

ProductPlan

OCTOBER 1, 2020

We’ve written about the best conferences for product managers here —today let’s review the can’t miss conferences for product leaders (executives, C-Suite, and the like). Product leaders can’t spend all their time globetrotting from one event to the next. However, there are still many worth your time. Unplugging can be hard.

Research Software 86

Research Software Onboarding KPIs Technical Review Agile 86

The Product Coalition

JULY 10, 2019

Due to this increased communication overhead, we needed to re-think how we could improve communication, product workflows and handover documentation across our ever expanding teams. Taking onboard our product principles, I created a template that would work for our Product Managers and our remote development teams.

Document 60

Document User Testing Technical Review Customer Feedback 60

eG Innovations

FEBRUARY 17, 2020

A new year is upon us once again; the holidays are over and it’s time to get back to work. You want your end-users to experience less technical faults by having a system in place that allows you and the team to be more proactive. What applications or desktops a user is connected to.

Data Visualization 59

Data Visualization Analytic Tools Reporting Tools Weak Development Team 59

Gainsight

JULY 16, 2019

The daily life of a product manager is busy—you don’t have time to waste on software that doesn’t fit your needs. Especially when you consider how much time and resources get put into evaluating, implementing, onboarding, and navigating change management. So, what can you do to save yourself all that effort?

Analytic Tools 45

Analytic Tools Data Visualization Feedback Software Research Software 45

Gainsight

NOVEMBER 20, 2019

In the spirit of “Staying Thirsty” we’ve compiled this list of books, blogs, Slack communities, and podcasts for product-obsessed people that want to develop themselves in and out of the office. Download three podcast episodes at the beginning of every week. ShapeUp —Basecamp [Free Download]. Books for Product Managers.

Books 80

Books Blog Feedback Software User Testing 80

Intercom, Inc.

JANUARY 12, 2022

That stereotypical image of a room teeming with monitors and elaborate dashboards where all the decisions are made isn’t real, and it’s high time we move away from it. Unless you’re looking at the data to understand why your customers are using your products, avoid making decisions based on your expectations of their motivations.

Data Visualization 151

Data Visualization Analytic Tools Research Software Reporting Tools 151

UX Studio: Product Management

SEPTEMBER 16, 2021

We have reviewed Berlin design studios’ competency, portfolios, and experience to define the best web design Berlin companies to work with. . As a design company with over ten years of field experience, we will share our expert tips on what you should know and check before selecting a design partner.

Research Software 59

Research Software User Testing Analytic Tools Feedback Software 59

Userpilot

MARCH 11, 2024

Looking for an effective user engagement analysis tool and wondering if Mixpanel is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your user engagement analysis needs. Let’s get started! Try Userpilot!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Software Review 52

The Product Coalition

APRIL 14, 2020

Remote Agile (Part 5): Retrospectives with Distributed Teams TL; DR: A Remote Retrospective with a Distributed Team We started this series on remote agile with looking into practices and tools, followed by exploring virtual Liberating Structures, how to master Zoom as well as common remote agile anti-patterns.

Agile 78

Agile Feedback Software Data Visualization Reporting Tools 78

Alchemer Mobile

MARCH 18, 2021

The report is meant to serve as a yardstick for companies seeking to understand how their customer feedback and engagement metrics stack up against the market, and includes mobile benchmarks across 10 main categories and 20 subcategories. Almost all apps experienced significant change in their DAU due to COVID-19. Transcript.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Userpilot

MARCH 11, 2024

Looking for an effective user behavior analysis tool and wondering if Mixpanel is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your user behavior analysis needs. Looking for a Better Alternative for User Behavior Analysis?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Software Review 52

Userpilot

MARCH 11, 2024

Looking for an effective user analytics tool and wondering if Mixpanel is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your user analytics needs. Looking for a Better Alternative for User Analytics? Try Userpilot!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

The Product Coalition

FEBRUARY 15, 2021

All startups built double-sided marketplaces, serving B2C as well as B2B customers. It requires to permanently: Run experiments Embrace failure, and to Abandon the famous “heroic inventor” mental model, mimiking Steve Jobs. Their collaboration will lead over time to a ‘team of teams’ structure.

Agile 183

Agile Startups Technical Review Software Review 183

The Product Coalition

MARCH 11, 2020

TL; DR: Development Team Anti-Patterns After covering the Scrum Master and the Product Owner, this article addresses Development Team anti-patterns, covering all Scrum Events as well as the Product Backlog artifact. Only members of the Development Team create the Increment. Source : Scrum Guide 2017.

Weak Development Team 78

Weak Development Team Development Technical Advisors Software Review 78

Pragmatic Marketing

FEBRUARY 17, 2017

Revenue marketing is the combination of strategies, processes, people, technologies, customer focus and results that does the following: • Drops sales-ready leads into the top of the funnel • Accelerates sales opportunities through the sales pipeline. Let’s review each stage of the journey.

Marketing 70

Marketing Reporting Tools White Paper B2B 70