BrainMates

NOVEMBER 1, 2021

Failure Point #1 – A lack of customer benefit. A product or product improvement needs to provide genuine benefits to a customer. These benefits will come from solving a deep problem a customer has. But, no amount of cost-cutting or even a freemium model will solve the failure point of delivering no benefits to customers.

Weak Development Team 105

Weak Development Team Product Research Development Research Software 105

Pragmatic Marketing

MAY 4, 2020

Forget everything you thought you knew about Customer Advisory Boards (CABs). The coronavirus and our response to it has put these face-to-face meetings on hold at a time when product leaders need perspective and guidance from their most important customers. Who Are Your Strategic Customers? What Are CABs?

Analytic Tools 91

Analytic Tools Data Visualization Customer Experience Research Software 91

Userpilot

JUNE 27, 2022

With these patterns in mind, you can design your app in a way that will appeal to your users and make them take the actions you want. In the following article, we will discuss several UX design principles, explaining why users behave the way they do and how you can use these principles to your advantage. What is user psychology?

Customer Experience 52

Customer Experience User Testing Analytic Tools Research Software 52

The Product Coalition

JUNE 22, 2021

These companies connect two sides of a market as a middle man, most times providing an organized and safe environment for a transaction between these two parties. In this article I provide some tips that I learned from these experiences and hope to instigate some interesting discussions on the comments to be able to learn even more.

Customer Experience 89

Customer Experience Product Research Advertising Reference 89

Andrew Chen

JUNE 25, 2019

While both consumer marketplaces are very different — one is a city-by-city transportation service, the other a global network of homes — they also share a lot of similarities too: Both were founded within a year of each other, quickly found network effects, made major design innovations that made the consumer experience 10X better, and much more.

User Testing 111

User Testing Customer Experience Research Software Feedback Software 111

UX Studio

FEBRUARY 15, 2024

With a background in Business Administration, Management, and Leadership, he has vast experience as a Business consultant, Product strategist, and now as an Innovation Portfolio Lead. With his help, in this episode, we delve into the creation of Budapest GO, a game-changer application for public transport in Budapest.

Research Software 63

Research Software Analytic Tools Transportation Feedback Software 63

Product Innovation Educators

FEBRUARY 28, 2022

How product managers can move their customers to action using the StoryBrand Framework. Today we are talking about how to clearly communicate the value of a product to customers. It makes me really angry when people put time and energy into creating great products that never get to people. Joining us is Dr. J.J.

Framework 88

Framework Transportation Marketing Product Management 88

The Product Coalition

NOVEMBER 12, 2024

First principles help you focus on the fundamentals — like the value you want to create, the outcomes you’re aiming for, and what your users actually need. It was clear we weren’t delivering a product customers loved. It’s too bad I didn’t have first principles to draw on at the time. Moving a person from A to B quickly?”

Roadmap 78

Roadmap Automotive Product Research Feedback Software 78

Pragmatic Marketing

MAY 4, 2020

Forget everything you thought you knew about Customer Advisory Boards (CABs). The coronavirus and our response to it has put these face-to-face meetings on hold at a time when product leaders need perspective and guidance from their most important customers. Who Are Your Strategic Customers? What Are CABs?

Analytic Tools 18

Analytic Tools Data Visualization Research Software Webinar 18

Balsamiq

JULY 13, 2018

We recently began doing 1-on-1 video interviews as part of a user research initiative, which we described in a post a few months back called User Research: How to Start Talking to Your Users. Much of the time even an hour doesn't seem like enough to really hear their full story. Q&A with Raguram Venkatesan.

User Testing 49

User Testing Customer Feedback Research Software Product Research 49

BrainMates

OCTOBER 30, 2022

New products fail all the time. 1 - A Lack Of Customer Benefit. A product or product improvement needs to provide genuine benefits to a customer. These benefits will come from solving a deep problem a customer has. 2 - Inadequate Customer Research. 3 - No Clear Differentiation In Market. By JANA PAULECH.

Development 59

Development Transportation Research Software Product Research 59

ProductPlan

JUNE 14, 2022

Amazon : To be earth’s most customer-centric company; to build a place where people can come to find and discover anything they might want to buy online. Uber : Transportation as reliable as running water, everywhere for everyone. Uber : Transportation as reliable as running water, everywhere for everyone.

Vision 59

Vision Product Strategy Strategy Feedback Software 59

Balsamiq

JULY 13, 2018

We recently began doing 1-on-1 video interviews as part of a user research initiative, which we described in a post a few months back called User Research: How to Start Talking to Your Users. Much of the time even an hour doesn't seem like enough to really hear their full story. Q&A with Raguram Venkatesan.

User Testing 40

User Testing Customer Feedback Research Software Product Research 40

eG Innovations

JANUARY 19, 2023

Are Citrix latency causing issues for your end users? Knowing where to start troubleshooting can mean the difference between end-users not noticing and a flood of support tickets on the service desk. Latency in any fashion is the time it takes for data to be transferred from one place to another. What is Citrix Latency?

Data Visualization 52

Data Visualization Analytic Tools Transportation Reporting Tools 52

Modus Create

SEPTEMBER 30, 2024

From experience and observing the best practices of our most successful clients and other leading innovators , let me share a few takeaways. They will help you design an organization that drives competitive differentiation through innovation, no matter your industry. Concurrently, Audi drivers are increasingly becoming users.

Reporting Tools 52

Reporting Tools Technical Advisors Data Visualization Healthcare 52

eG Innovations

MAY 5, 2022

Here, we will outline the architecture and key components of AVD, the impact of DNS on the connection flow, and how eG Innovations offers time saving tools to troubleshoot problems with AVD before they negatively impact your organization’s productivity. After the base transport is set, the client starts the RDP handshake.

Data Visualization 52

Data Visualization Reporting Tools Artificial Inteligence Transportation 52

Andrew Chen

SEPTEMBER 4, 2018

Why offline products are so compelling for acquiring customers. Cohort analysis and looking for “smile curves” The Power User Curve aka L28. Part 1: User Acquisition. and so growth tends to decay over time even in the best businesses. Organic, paid marketing, and LTV/CAC. Hope you enjoy it! Palo Alto, CA.

User Testing 75

User Testing Marketing Customer Experience Analytic Tools 75

eG Innovations

AUGUST 3, 2021

3 How could I monitor the end-user network, client, etc. But every time while talking with the user, they told me “My network is ok I tested it through streaming a video and it runs fine but the Citrix connection is slow.”. 4 Can eG Enterprise narrow down issues related to the user’s ISP provider? in a home office?

Analytic Tools 52

Analytic Tools Data Visualization Research Software Reporting Tools 52

Andrew Chen

JUNE 25, 2019

While both consumer marketplaces are very different — one is a city-by-city transportation service, the other a global network of homes — they also share a lot of similarities too: Both were founded within a year of each other, quickly found network effects, made major design innovations that made the consumer experience 10X better, and much more.

User Testing 48

User Testing Customer Experience Research Software Feedback Software 48

Department of Product

JULY 29, 2022

Pricing, user experience, features, performance, branding, customer service and partnerships influence how target customers perceive the value of one product relative to alternatives in established markets. A customer in the market for a Porsche is likely not considering a Volkswagen and visa versa.

Positioning 52

Positioning Feedback Software Product Management Product Manager 52

Business of Software Conference

NOVEMBER 12, 2019

We do compete with them directly for customers. When we poll people who’ve left some of our customers when they leave do you switch to head suite whose suite has raised three hundred million dollars. We don’t do any kind of custom work. We did lose a chunk of our customer base because that. For one times.

Research Software 45

Research Software Software Review Data Visualization User Testing 45

Business of Software Conference

NOVEMBER 12, 2019

We do compete with them directly for customers. When we poll people who’ve left some of our customers when they leave do you switch to head suite whose suite has raised three hundred million dollars. We don’t do any kind of custom work. We did lose a chunk of our customer base because that. For one times.

Research Software 40

Research Software Software Review Data Visualization User Testing 40

Mind the Product

JANUARY 16, 2020

Transitioning from a functional role such as marketing or engineering to product can seem daunting, especially if your education and experience aren’t specifically tailored to product, but it can be done. Joni is a product management consultant and coach with 30 years of experience. “I Why Is Product Management Growing in Popularity?

Data Visualization 125

Data Visualization Customer Experience Customer Feedback Transportation 125

Userpilot

MARCH 29, 2024

TL;DR Brand activation involves building awareness for a company through engaging interactions with potential customers. This leads to improved brand awareness and differentiation from other brands. Dropbox invests in customer loyalty programs to drive word-of-mouth. Ahrefs uses video marketing to reach relevant audiences.

Branding 82

Branding Analytic Tools Feedback Software User Testing 82

UX Planet

FEBRUARY 13, 2024

TikTok , the most downloaded app of all time, broke a lot of design rules. Whether it’s a town with a waterfall called “falls,” a famous man who founded the area, or just simply differentiating an ‘upscale area’ from a ‘rough area,’ the events that happen at a location define it. Its concept, however, originates from musical.ly

Research Software 64

Research Software Customer Experience User Testing Systems Review 64

Bain Public

NOVEMBER 29, 2020

It’s clear that times have changed with the emergence of digital media. When was the last time you actually held a newspaper in your hands? Today, people are looking for more timely, local news displayed in a quick and digestible format on their smart devices — rather than going out and buying or picking up a newspaper.

Transportation 52

Transportation Feedback Software Customer Experience Leadership 52

Andrew Chen

NOVEMBER 4, 2019

People need to get found — both by their customers and their audience — and we now can plug into platforms with billions of consumers. Users can now build audiences at scale and turn their passions into livelihoods, whether that’s playing video games or producing video content. Massive distribution.

Analytic Tools 90

Analytic Tools User Testing Data Visualization Customer Experience 90

Andrew Chen

NOVEMBER 4, 2019

People need to get found — both by their customers and their audience — and we now can plug into platforms with billions of consumers. Users can now build audiences at scale and turn their passions into livelihoods, whether that’s playing video games or producing video content. Massive distribution.

Analytic Tools 40

Analytic Tools User Testing Data Visualization Customer Experience 40