People-First Product Leadership

DECEMBER 20, 2023

Part 1, we covered the “why” behind creating a strategy stack, with a focus on establishing the organization’s Mission, North Star, and Vision. Part 3 brings together the Product specific Vision, Roadmap and Goals. The Vision is brought to life in the Now / Next / Later roadmap, which is supported by Product Goals.

Vision 52

Vision Roadmap Onboarding KPIs Customer Experience 52

Userpilot

NOVEMBER 23, 2023

They lack vision and lead nowhere. The outcome-based roadmap focuses on delivering value to customers instead of obsessing about building specific features. Many companies lack differentiation strategies and drive product development by copying competitors. Evidence-based learning is essential to satisfy customers and grow.

Feedback Software 105

Feedback Software Analytic Tools Product Research User Testing 105

Userpilot

OCTOBER 25, 2022

In the article, we’re looking at the responsibilities of strategic product managers and how they can use data effectively to shape product strategy and deliver delightful experiences to users! Market research, differentiation, and positioning are necessary to prepare for the product launch. Are you ready to dig in?

Product Research 98

Product Research User Testing Customer Feedback Research Software 98

Userpilot

JUNE 19, 2024

TL;DR A product strategist is responsible for working with a team of Product Managers to develop a comprehensive product strategy, product vision, and long-term roadmap that aligns with the company’s business objectives and market opportunities. charts, surveys, event-tracking, etc. charts, surveys, event-tracking, etc.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Lenny Rachitsky

APRIL 9, 2024

Why: The best operators in the world are too busy doing real work to have time to write publicly or explore the newsletter or podcast life. How it works: This is a paid fellowship lasting three months (you’ll be paid $30,000), limited to three people, beginning in July (although timing is flexible). People stuff! Please tell me!

Data Visualization 123

Data Visualization ChatGPT Research Software Product Management 123

The Product Coalition

MAY 1, 2023

Calling us out for not investing time to understand our buyer, let alone our user. User, what user? I went right into vision development, then the market assessment, and zoomed ahead to answer how we would win. I calmly told him I didn’t have time and, as a result, forged ahead — wrong answer.

Weak Development Team 112

Weak Development Team User Testing Data Visualization Product Research 112

Userpilot

OCTOBER 21, 2022

What product management best practices can help you build valuable and delightful products for your customers? Ensure alignment between the product vision and product strategy on one hand, and the business objectives on the other. Collecting user feedback in-app is the most direct way to gain insights into customers’ needs.

Feedback Software 75

Feedback Software Analytic Tools Research Software User Testing 75

ProductPlan

MARCH 5, 2021

I’ve been talking with product managers lately about how the concepts of “essentialism” can help them focus their efforts on what matters. Start with the product vision. To begin, an essentialist has a clear vision for the direction of the product. This product vision describes the overarching long-term mission of your product.

Roadmap 116

Roadmap Customer Experience Product Research Vision 116

Usersnap

SEPTEMBER 29, 2022

Not only is tracking the competition daunting, it doesn’t ensure the product chiseled and shaped will be used by YOUR user base. In 2022, the competitive strategy is not as much about analyzing the market opportunities but focusing on the satisfaction of customers. Listen to your customers 3. Differentiated SaaS Growth.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

The Product Coalition

FEBRUARY 3, 2022

This article is inspired by the book The Lean Product Playbook: How to Innovate with Minimum Viable Products and Rapid Customer Feedback by Dan Olsen and aims to describe two essential concepts described in the book, namely the Product-Market Fit Pyramid and the Lean Product Process that aims to help us achieve that fit. it’s a hypothesis.

User Testing 141

User Testing Product Research Product Marketing Customer Experience 141

The Secret PM Handbook

SEPTEMBER 16, 2016

Yet in my experience many product managers don’t know that a value proposition has a specific structure. Why my product is a better choice for you (the differentiators). This is the classic framework from Geoffrey Moore’s Crossing the Chasm. For example, one of the powerful mental models is “the value proposition.”

Product Management 275

Product Management Product Manager Product Research User Testing 275

Mixpanel

JULY 21, 2023

Over the past year, the design, brand, and engineering teams at Mixpanel have been working hard on a complete overhaul of how the world experiences us: our website. We’d have to hire and bring in UI engineers from other teams at Mixpanel that specialized in challenging user experiences. What should a website do?

Analytic Tools 52

Analytic Tools User Testing Customer Experience Vision 52

Mixpanel

JULY 21, 2023

Over the past year, the design, brand, and engineering teams at Mixpanel have been working hard on a complete overhaul of how the world experiences us: our website. We’d have to hire and bring in UI engineers from other teams at Mixpanel that specialized in challenging user experiences. What should a website do?

Analytic Tools 52

Analytic Tools User Testing Customer Experience Vision 52

Mixpanel

JULY 21, 2023

Over the past year, the design, brand, and engineering teams at Mixpanel have been working hard on a complete overhaul of how the world experiences us: our website. We’d have to hire and bring in UI engineers from other teams at Mixpanel that specialized in challenging user experiences. What should a website do?

Analytic Tools 52

Analytic Tools User Testing Customer Experience Vision 52

ProductPlan

AUGUST 10, 2023

Where charismatic leaders rally the troops around an ambitious vision with a massive potential payoff. Yet the customer experience continually improves while KPI targets come into view. How can you justify redirecting resources to tweaking the UX or integrating an API when they could spend time building the next big thing?

Reporting Tools 94

Reporting Tools Feedback Software Product Research User Testing 94

Userpilot

JUNE 20, 2023

As a product manager, how can you effectively validate ideas and build a successful product that delights users? Next, it’s time for market research which focuses on industry trends , assessment of the competitive landscape, and evaluation of the financial viability of the solution. Why is product idea validation important?

User Testing 98

User Testing Product Research Feedback Software Customer Feedback 98

Usersnap

NOVEMBER 10, 2023

Product roadmaps transcend mere slides or visuals; they serve as the linchpin for strategically aligning internal teams and external stakeholders with the product vision and strategy. With Powerpoint, it would mean duplicating all the effort to create each view you need. So how to create and present roadmaps effectively?

Presentation 52

Presentation Roadmap Data Visualization Feedback Software 52

The Product Coalition

SEPTEMBER 2, 2022

The leadership team finally agreed on the vision. However, we were at a crossroads when it came to the user base. One allowed for a personalized experience, while the other offered a larger market potential. The series of choices following a framework = the product strategy. The north star was clear?—?enabling

Product Strategy 125

Product Strategy Strategy User Testing Weak Development Team 125

Userpilot

JULY 17, 2023

The responsibilities of product teams include facilitating product discovery , launches and releases , customer onboarding , feature adoption, and account expansion. Another way to structure teams is by customer journey stage , where a different team is responsible for one stage, like adoption.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Product Research 98

Userpilot

MARCH 24, 2021

It helps your entire team rally around a vision and a set of outcomes, making sure everyone is aligned in reaching those product growth goals. How do you set a product vision? Strategy is made up of three elements: your vision, objectives and roadmap. How do you set a product vision? How do you set a product vision?

Product Research 119

Product Research Onboarding KPIs Product Strategy User Testing 119

The Product Coalition

AUGUST 2, 2020

After 10 years, this internal tool supported thousands of daily internal users across countless teams, but nobody could explain exactly what the tool was providing. The system provided different functionality for different customers and the total scope was far greater than the internal team’s staffing capacity. What is the problem?

Data Visualization 94

Data Visualization Customer Experience Customer Satisfaction Engineering 94

Mind the Product

DECEMBER 18, 2019

All of them are accountable for a squad (about five developers and one user experience professional). Is UX about being customer-centric, or should they be able to build a high fidelity prototype or run JTBD interviews? Mixing the words, key responsibilities across companies started to emerge: Define product vision and strategy.

Weak Development Team 107

Weak Development Team Feedback Software Research Software Development 107

Imaginary Cloud - Design

SEPTEMBER 1, 2022

Whether you are an e-commerce brand, B2B company, or another type of business, your website is likely to be the first impression many potential customers get of your company. Therefore, it is essential that your website reflects the image of your brand and provides visitors with a positive and informative user experience.

Reporting Tools 52

Reporting Tools Research Software Data Visualization Feedback Software 52

Userpilot

JANUARY 21, 2021

In this post – we will make it clear how Product Owner vs. Product Manager’s roles differ, what skills each need to have to excel in their roles, why you need both in your product team and when is a good time to hire for those roles! The differentiating aspect of a Product Owner from a Product Manager is a Scrum team. In a hurry?

User Testing 98

User Testing Customer Feedback Onboarding KPIs Product Management 98

The Product HQ

JUNE 1, 2024

Find out more about how they work as well as the kinds of challenges they experience on the job. Doing so will require you to prioritize tasks and resources at a given time to guarantee the success of a product’s development cycle. That way, you’ll have an easier time managing expectations among team members and stakeholders alike.

Startups 52

Startups Product Management Product Manager Technical Review 52

Userpilot

MARCH 18, 2022

Having a product messaging framework is important because it sets the precedence for how the market and your potential customers will see your brand. Good product messages highlight your value proposition and the benefits you promise to deliver to users. It shows what you can do for them and why they should pick your solution.

Research Software 52

Research Software Feedback Software Messaging User Friction 52

People-First Product Leadership

DECEMBER 4, 2023

If you missed Part 1, we covered the “why” behind creating a strategy stack, with a focus on the Mission, North Star, and Vision. The North Star, a key metric aligned with the Mission, is a crucial indicator for long-term business impact and customer value. Customers : Who is your ideal customer?

Strategy 52

Strategy Weak Development Team Technical Review Vision 52

The Product Coalition

JANUARY 3, 2020

All of them are accountable for a squad (about five developers and one user experience professional). UX is about being customer-centric, or you should be able to build a high fidelity prototype or run JTBD interviews? Dan Olsen Welcome to the Cynefin Framework We choose to use the Cynefin Framework to decide which path to take.

Feedback Software 81

Feedback Software Product Research Research Software Weak Development Team 81

ProductPlan

AUGUST 10, 2023

Where charismatic leaders rally the troops around an ambitious vision with a massive potential payoff. Yet the customer experience continually improves while KPI targets come into view. How can you justify redirecting resources to tweaking the UX or integrating an API when they could spend time building the next big thing?

Reporting Tools 52

Reporting Tools Feedback Software Product Research User Testing 52

Intercom, Inc.

JULY 29, 2021

Fortunately, Mark had quite a bit of experience working and scaling teams in demanding, hypergrowth environments. We started from scratch and we had a six-week turnaround time to take our training. SaaS businesses are obsessed with renewing customers, so why wouldn’t they put the same effort into their employees?

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

Mind the Product

OCTOBER 24, 2019

Here’s a straightforward framework for collaborative decision making that is founded in transparency and trust. Tactical decisions usually result in short-term actions – like deciding which backlog items to focus on the next delivery cycle and which experiments to run in the next sprint. Product Decisions. Decision Rules.

Weak Development Team 83

Weak Development Team Customer Experience Workshop User Testing 83

The Product Guy

OCTOBER 9, 2018

Fortunately, I was paired with a mentor, Vikas Batra, who has several years of product management experience in enterprise telecommunications hardware. Vikas was able to provide me with a framework for developing product strategy, which ultimately revolves around answering the fundamental question of “how do we win?” Where do we play?

Weak Development Team 130

Weak Development Team Product Strategy Strategy Development 130

Bryce York

JUNE 17, 2015

These are my takeaways and my own perspective on a Fishburners ‘Learn From A Burner’ presentation given by Rod Bishop of Jayride on his company’s Decision Making Framework. Decision-Making Framework due to its fundamental role in helping Jayride reach its current market position including raising a total of $2.4M.

Framework 52

Framework Systems Review Document Vision 52

Mind the Product

MAY 5, 2020

Ahead of the ninth Global Accessibility Awareness Day (GAAD) on May 21st and, at a time where digital products are very much in the spotlight, we’re digging deep into accessibility to better understand how we, as product managers, can improve our digital products. Introduction.

Reporting Tools 113

Reporting Tools Research Software Product Management Product Manager 113

The Product Coalition

AUGUST 26, 2019

Fluffy statements like “ drive customer engagement ” are neither useful nor measurable. A natural extension of this is the idea of replacing the items in your product backlog with experiments rather than user stories?—?this The Hypothesis framework which is commonly used is relatively simple. think SMART goals.

Product Research 81

Product Research Feedback Software Vision Customer Experience 81

Amplitude

FEBRUARY 13, 2019

At Amplitude we’re big believers in product teams aligning their vision and strategy to a north star metric. In fact, we believe so strongly that this framework helps transform product organizations that we host workshops about it across the globe. So we aligned around ‘weekly querying users’ (WQUs) as our north star.

Data Visualization 100

Data Visualization Analytic Tools Customer Feedback Customer Experience 100

Intercom, Inc.

NOVEMBER 21, 2019

One of our mantras here at Intercom is that customer retention is the new conversion. In an era when more and more businesses adopt a subscription model, strong customer retention is the key to sustainable long-term growth and requires a laser-like focus. . How Jobs-to-be-Done unlocks customer empathy.

Customer Experience 34

Customer Experience User Testing Customer Feedback User Friction 34