The Product Bistro

JANUARY 25, 2021

In the way back time, before Agile, before OKRs and other fads, product managers wrote MRDs, or Market Requirement Documents. This was the artifact the began the process of developing a new product, or a variant of a product. There are times when the old ways really are both appropriate and better. That is the question.

User Testing 195

User Testing Development Team Review Customer Experience Product Research 195

TechEmpower - Product Management

AUGUST 21, 2023

Many CEOs of software-enabled businesses call us with a similar concern: Are we getting the right results from our software team? We hear them explain that their current software development is expensive, deliveries are rarely on time, and random bugs appear. These are classic inflection points for a development team.

Technical Review 104

Technical Review Software Review Development Team Review Systems Review 104

Usersnap

MARCH 19, 2019

Do you consider customer feedback? Should the Voice of Customer influence product development? In Frost & Sullivan’s survey research on R&D/innovation and product development priorities, 84% of the respondents declare that they employ the voice of customers (VoC) in their product development cycle.

User Testing 76

User Testing Feedback Software Development Team Review Research Software 76

Product Talk

MARCH 2, 2016

I love that Marty Cagan and Jeff Patton have long been advocates of dual-track development. Their efforts have helped to shape the ongoing conversation about the evolution of product discovery. If you aren’t familiar with dual-track development, it’s the separation of product discovery from product delivery. – Tweet This.

Product Research 166

Product Research Data Visualization Software Review Development Team Review 166

The Product Coalition

NOVEMBER 9, 2020

It was about 12 months ago when I was challenged by our CEO to dismantle our squad and create a growth team. Not being too sure what a growth team was, we started anyway. We got access to work completed by Andrew Chen & Brian Balfour , took a few courses from the Reforge series and started developing our growth loops.

Development Team Review 115

Development Team Review Weak Development Team Customer Experience Data Visualization 115

The Product Coalition

MARCH 29, 2018

I try to help product and sales teams succeed under the mantra “Easy to Sell, Easy to Renew.” It’s a principle that aligns the interests of product, sales and customers around value, simplicity, and competitive advantage. Your teams will realign and strengthen their partnership as they see the product through each other’s eyes.

Development Team Review 113

Development Team Review Weak Development Team Feedback Software Product Research 113

ProductPlan

JULY 10, 2020

As the Director of User Experience, our team was tightly partnered with our product management counterparts to ensure we had baked-in practices and habits that enabled all of our development teams to deliver an exceptional product experience effortlessly. And our success was evident in the feedback.

Customer Experience 71

Customer Experience Development Team Review Onboarding KPIs Reporting Tools 71

The Product Coalition

JANUARY 16, 2024

It was something that happened over time, a term I’ve coined ‘roadmap drift’. Product managers and their teams start with enthusiasm, hit the ground running, and create a solid roadmap. But as time passes, they’re hit with fire drills, ongoing discovery, reprioritization — the works. The issue wasn’t the beginning.

Roadmap 127

Roadmap Development Team Review Weak Development Team Technical Review 127

Sachin Rekhi

OCTOBER 15, 2018

I've long believed that the most innovative products are built by teams who innovate on the very process by which they develop those products. And in doing so, it showcased how Apple's design and development process was different from traditional Silicon Valley companies in subtle yet incredibly important ways.

Development Team Review 115

Development Team Review Software Review Customer Feedback Feedback Software 115

Product Talk

JANUARY 13, 2016

Most teams make one of the following two mistakes: They either gate releases with an A/B test trying to understand whether or not the feature had the intended impact or they test variables blindly hoping to stumble upon a better variation. We start by taking our favorite idea and we run experiments to prove that the idea will work.

Product Research 120

Product Research Customer Experience Development Team Review Research Software 120

The Product Coalition

MAY 10, 2021

For the purposes of our thought experiment here, both businesses are starting at the same time, have the same capital available, the same quality of people and the same resources (e.g. We just need to start with First Opportunity first as due to our market analysis and business modelling, this is the best one to tackle”.

Development Team Review 118

Development Team Review Software Review Product Research Research Software 118

BrainMates

SEPTEMBER 7, 2021

Observation is an important part of mixed methods user research. When building a metadata platform, designed to power a new media business, a series of customer interviews with the content producers were conducted to understand the workflow and develop a solution more effective than the existing patchwork of tools. But it does.

Research Software 98

Research Software Product Research User Testing Systems Review 98

Mind the Product

JUNE 14, 2019

We all treat our products with care, respect, and diligence. We agonise over decisions and strategic direction, we think deeply about product direction, we care about the experience our customers get and the impact we have on our businesses. It’s our job to make good decisions. Why do people switch jobs? Find a Mentor.

Development Team Review 175

Development Team Review Technical Review Weak Development Team Vision 175

Modus Create

MAY 3, 2023

You might have created the first version of your product very quickly, and, at that time, you might not have been concerned with how it looked; you just wanted it to work. You might have read a little about user experience design and now believe adding a UX designer will be the panacea for your messy product. Not so fast.

Development Team Review 98

Development Team Review Software Review UX User Testing 98

Product Talk

FEBRUARY 10, 2021

Teresa: For those of you that are Product Talk readers, Melissa writes our Product in Practice series where we’re sharing stories about teams doing great discovery work, so you may have seen her name there. It’s allowing each team to really find what’s going to work best for them. Let’s go ahead and dive in.

Product Research 322

Product Research Data Visualization Research Software Analytic Tools 322

ProductPlan

APRIL 22, 2024

Let’s jump in and check out the latest and greatest updates from the past few months, brought to you by ProductPlan’s product team! At the heart of these updates is our unwavering commitment to elevating your experience with ProductPlan. We’re diligently prioritizing key areas to deliver the most impactful improvements for our users.

Development Team Review 105

Development Team Review Customer Experience Product Research Demo 105

Mironov Consulting

FEBRUARY 9, 2023

” GTM leaders typically ascribe this situation to lack of attention, poor work ethic, or weak understanding of customers on the part of product management – i.e. personal failures best addressed by replacing or upgrading product staff.  Or   All other issues (and existing commitments) are temporarily forgotten. [2]

Technical Review 93

Technical Review Development Team Review Systems Review Software Review 93

The Product Coalition

DECEMBER 8, 2020

Other times, when they are challenged or stated they are rebuffed. Corporate forces deserve just as much attention and diligence as you would take to developing a Value Proposition or a Business Model. All of this takes time. He needed to run landing page experiments to test the desirability of their product.

Development Team Review 158

Development Team Review Technical Review Systems Review Software Review 158

The Product Coalition

OCTOBER 19, 2020

Alternative futures analysis is a structured analytic technique that helps teams predict how the future might unfold. With this knowledge in hand, teams can more effectively identify and exploit opportunities and adopt risk strategies. As you assemble your team, take special care to select a diverse group of subject matter experts.

Technical Review 179

Technical Review Analytic Tools Research Software Development Team Review 179

Intercom, Inc.

AUGUST 18, 2022

Sarah Dayan is a staff engineer at Algolia , a “Search-as-a-Service” platform that helps developers build index and search capabilities into their own platforms through an API, and the host of two tech podcasts: Developer Experience and Entre Devs. Then, four years ago, in 2018, she got a job at Algolia as a software engineer.

Engineering 204

Engineering Software Review Technical Review Development Team Review 204

The Product Coalition

JUNE 5, 2022

Here is a story about a time where I learned the importance of asking for clarity. I hope you find this helpful: Digital product development presents incredible opportunities for us to help our customers and our colleagues. The project launched to realize his vision and his team went to work diligently.

CTO Coach 146

CTO Coach Development Team Review CTO Telecommunications 146

The Product Coalition

AUGUST 15, 2023

Todd Lombardo Once upon a time, in a city like yours, two versions of a roadmap emerged. The first was a precise set of tasks, milestones, and deliverables for the diligent civil servants tasked with building — the engineers, designers, and product managers. It was ever-changing, reflecting the fluid nature of product development.

Development Team Review 127

Development Team Review Roadmap User Testing Feedback Software 127

ProductPlan

JUNE 1, 2023

But are you solving for actual customer problems? The danger, however, lies in mistaking new functionality for actually adding meaningful value to the customer experience. Where are product teams getting their feature ideas? Why do product teams become feature factories?

User Testing 98

User Testing User Friction Development Team Review Customer Experience 98

Intercom, Inc.

DECEMBER 9, 2022

And this is why we decided to bring you a special episode about these latest developments in the world of AI, what they mean, and whether it’s time to apply it in real-life scenarios such as customer support. And around the same time, they released their most recent GPT-3.5 Fergal: Make art all the time, beautiful poetry.

ChatGPT 279

ChatGPT Artificial Inteligence Technical Review Feedback Software 279

The Product Coalition

MARCH 25, 2023

Within it, there is no shortage of products and services that claim they can help you optimize the organization, productivity and efficiency of your product development team’s performance. Companies are working to win the spot of “the best product management platform” in the hearts and minds of their customers.

Feedback Software 134

Feedback Software Technical Review User Testing Development Team Review 134

UX Planet

DECEMBER 15, 2023

It’s that time of year when we’re looking forward to the holidays and in a mad rush to tick off every item on our year-end to-do list. So, how do you ensure that UX gets its due in terms of investment? How do you plan to set aside a budget to enhance product performance and user satisfaction? Here we go, again.

UX 98

UX User Testing Development Team Review Customer Experience 98

Userpilot

OCTOBER 6, 2023

In SaaS, the B2B marketing funnel forms the backbone of any successful product and marketing team. It attracts people (who’d otherwise be strangers) to become your customers. It helps you visualize the customer journey. Which involves attracting the attention of potential customers through content and ads.

B2B 105

B2B Analytic Tools Feedback Software Data Visualization 105

The Product Coalition

AUGUST 8, 2022

Because scribes display more diligence and industry than printers.” Clearly things were rough, and records are lacking from the time. Around that time, while in Strassburg, he had his ‘aha’ and decided his future lay in printing. However, it’s important to remember at that time borrowing was not looked on favorably.

Technical Review 147

Technical Review Development Team Review User Testing Research Software 147

Mironov Consulting

DECEMBER 29, 2022

Almost every week, I have a conversation with executives at B2B software companies who don’t see a bright-line distinction between software license revenue and customization/implementation revenue.  Or  But when I do product due diligence for SaaS-focused PE/VC firms, it's the very first thing I look at.  Let’s

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

Intercom, Inc.

JUNE 3, 2021

And so, now’s the time to start thinking about accelerating our business strategies and grabbing the opportunities it brings. That’s the advice of the Sequoia team in their last memo, “ COVID Accelerated the Future, Now Seize It ,” and for the last couple of months, that’s certainly been on the top of our minds here at Intercom.

Strategy 228

Strategy Feedback Software Research Software Software Review 228

UserVoice

JUNE 18, 2018

And this requires that we understand, even to a facile level, the different goals and motivations that other people and teams in the organization might have. Some of these are going to be obvious, based on the actual stated goals of the team or in some structured form like a compensation plan for Sales teams.

Development Team Review 100

Development Team Review Technical Review Customer Experience Positioning 100

ProductPlan

FEBRUARY 1, 2021

Product leaders don’t often get many chances for hiring product team members. Additions to the product team must ramp up quickly. Stage 1: Reviewing the applications. When hiring product team members I’m also looking for adjectives and verbs that convey patience, curiosity, and a humble style. Are they team players?

Development Team Review 87

Development Team Review Weak Development Team User Testing Technical Review 87

The Product Coalition

FEBRUARY 24, 2021

Today’s rapidly evolving tech landscape favors short feedback loops and requires roadmap flexibility to pivot and solve customers’ most pressing problems as they arise. As a result, the best product managers thrive on their ability to move quickly, minimizing time to market for feature releases.

Research Software 95

Research Software Feedback Software Technical Review Software Review 95

PMLesson's Ace the PM Interview

DECEMBER 14, 2020

A common question for product managers, project managers, technical program managers, and software developers alike is what methodology to use given a project. Which should you and your teams decide the utilize? Whichever methodology a team operates under will heavily influence how they work and communicate with one another.

Technical Review 98

Technical Review Agile Development Team Review Software Review 98

The Product Coalition

JUNE 17, 2019

“The digital transformation of any enterprise is a herculean task requiring a willingness to embrace cultural change, the ability to immerse the entire organization in the customer journey, and a total commitment to digitize to the core”?—? Bank customers’ requests are rapidly changing. We identify opportunities. We execute.

Banking 107

Banking Development Team Review Software Review Technical Review 107

ProductPlan

JANUARY 21, 2020

A few years ago, I was the acting product manager at a startup, developing an enterprise software product. Building the product was hard: it was taking longer to develop than everyone expected (of course). I heard requests from customers, domain experts, consultants, our development team, and internal stakeholders.

Development Team Review 98

Development Team Review Software Review Fractional CTO CTO 98

The Product Coalition

APRIL 23, 2018

If you run a startup or a small- to mid-size company, you probably can’t justify hiring a full-time chief financial officer (an oft-cited benchmark for when to hire a full-time CFO is annual sales of at least $10 million, but it can be a lot higher for a low-complexity business). Interim CFO vs. Part-time CFO: What’s the difference?

Systems Review 60

Systems Review Development Team Review Customer Experience Finance 60