Gainsight

MAY 23, 2023

At its tenth annual Pulse conference last week, Customer Success (CS) platform Gainsight unveiled a new product designed to digitally connect the various fragments of customer experience, oriented around CS and supported by a new company-wide licensing option. So it’s complicated for the customer.”

Enterprise 59

Enterprise User Testing Customer Experience Customer Feedback 59

Gainsight

AUGUST 23, 2024

And it makes sense: AI is a paradigm shift, because it allows teams to do more with less. Customer success (CS) leaders can offer the same personalized customer experience, without growing Customer Success Manager (CSM) headcount or risking CSM burnout. Here are our top five takeaways.

Data Visualization 52

Data Visualization Reporting Tools Customer Feedback Customer Experience 52

UX Planet

JANUARY 18, 2024

30-Second AI Solutions From idea-to-script-to-publish with an AI video creation copilot It’s the weekend, and I’m feeling lazy. Serendipitously, I’ve found the laziest, easiest AI product out there. It’s got a custom GPT that’s now trending in the ChatGPT marketplace , with over 25K users so far.

ChatGPT 98

ChatGPT Feedback Software Customer Experience Customer Feedback 98

Userpilot

JULY 10, 2024

Customer experience (CX) is central to product management and the success of your SaaS platform. It can help retain customers and gain loyal brand advocates. And that’s why the customer experience software solutions you choose matter greatly. Userpilot helps you with customer engagement and data management.

Analytic Tools 90

Analytic Tools Feedback Software Data Visualization Research Software 90

Userpilot

FEBRUARY 28, 2024

Do you get nightmares wondering how users move through your funnel? TL;DR Funnel tracking lets you track user activities across various user journeys. These tools help with improving retention, enhancing the user experience , and making data-driven decisions. Funnel tracking software can solve this problem.

Analytic Tools 89

Analytic Tools Data Visualization Reporting Tools Software Review 89

UX Studio

APRIL 11, 2024

Generative AI has taken the world by storm. Anyone can generate images and designs in different styles with a few words, and naturally, this affects design and AI design tools. We set out to explore these questions by looking into AI design tools. AI design tools limitations 1.

Research Software 79

Research Software Feedback Software Customer Feedback User Testing 79

Userpilot

DECEMBER 5, 2023

The best performance reporting tools should have data collection, custom reports, data sharing, and no-code capabilities as features at a minimum. Userpilot is a digital adoption platform (DAP) known for its low/no-code data analytics that offers user and product insights, as well as custom reports in order to communicate performance.

Data Visualization 74

Data Visualization Reporting Tools Analytic Tools Customer Feedback 74