Userpilot

APRIL 29, 2022

Fancy hiring a customer onboarding specialist or simply want to know who they are and what they do? In this article, you will get everything you need to know about customer onboarding specialists. What user onboarding software do you need to buy to equip them? Who is a customer onboarding specialist? What do they do?

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Reporting Tools 98

Userpilot

AUGUST 31, 2023

TL;DR Heap is a data insight platform that helps you analyze customer behavior data. The key differences between Heap and Google Analytics 4 (GA4) are: Heap automatically tracks everything through code installation while GA4 combines both auto-collected and user-defined events. What is Google Analytics?

Data Visualization 59

Data Visualization Analytic Tools Feedback Software Reporting Tools 59

Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry.

User Testing 122

User Testing Research Software Product Research Customer Feedback 122

Reveal

MARCH 9, 2023

When analytics into an existing application, the user experience, workflows, and branding must flow seamlessly without adding complexity or confusion to your customers. Using an embedded analytics SDK with APIs to deliver a custom experience. This can negatively impact the user experience of the application.

Embedded Analytics 54

Embedded Analytics Analytic Tools Data Visualization Customer Experience 54

Product Warrior

MARCH 9, 2023

Without product strategy, we have no alignment on what approaches product development will take to iterate closer to the vision and deliver commercial goals. Empowered product teams Product teams need the product strategy to guide them on which problems to solve - without dictating features. We need to avoid this.

Product Strategy 52

Product Strategy Roadmap Onboarding KPIs Strategy 52

Product Warrior

MARCH 9, 2023

Without product strategy, we have no alignment on what approaches product development will take to iterate closer to the vision and deliver commercial goals. Empowered product teams Product teams need the product strategy to guide them on which problems to solve - without dictating features. We need to avoid this.

Product Strategy 52

Product Strategy Roadmap Onboarding KPIs Strategy 52

Roman Pichler

FEBRUARY 6, 2018

But you can’t accomplish it on your own and rely on the development team and stakeholders. At the same time, you can’t tell the individuals what to do or assign tasks to them, and you are typically not in a position to offer incentives, like a bonus or pay rise. Finally, identify the right sprint goal.

Weak Development Team 149

Weak Development Team Technical Review User Testing Workshop 149

Userpilot

JANUARY 18, 2021

If you’re a SaaS company that wants to grow faster, you should definitely be thinking about Product Activation Rate Optimization: raising the percentage of users who stick around long enough to experience the value of your product. Gant charts, time tracking, segmentation of users by department — all features he wants.

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Customer Experience 97

Userpilot

MARCH 18, 2021

A successful customer retention strategy requires constant iteration and innovation to keep up with an ever-changing SaaS market environment. It’s also not like customer retention is the business of only one department. Why does retention management take so much time and effort? TL;DR- 13 Customer Retention Strategies.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

Userpilot

JULY 14, 2021

They are not helping you – the potential user; they are not helping our smaller competitors, who find themselves juxtaposed with enterprise software for a completely different user persona, and it’s not helping us – when we get leads that want something we can’t offer anyway. It’s gonna save everyone’s time.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

Folding Burritos

FEBRUARY 22, 2016

However, just saying No doesn’t necessarily change the fact that stakeholders will keep asking for features all the time. This is a long piece, so take your time or save it for later.). You want the stakeholders’ input, but you need it to be (and need them to think) in terms of problems for you and your team to solve.

Analytic Tools 322

Analytic Tools Reporting Tools Data Visualization User Testing 322

Intercom, Inc.

JANUARY 12, 2022

That stereotypical image of a room teeming with monitors and elaborate dashboards where all the decisions are made isn’t real, and it’s high time we move away from it. Unless you’re looking at the data to understand why your customers are using your products, avoid making decisions based on your expectations of their motivations.

Data Visualization 151

Data Visualization Analytic Tools Research Software Reporting Tools 151

Userpilot

JUNE 22, 2021

Frustrated that your new users drop off before activation? When new users drop off, product metrics suffer. Onboarding new users is one of the best ways to prevent this from happening. To provide the best onboarding experience, you naturally need the best onboarding software for SaaS.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Amplitude

NOVEMBER 26, 2019

People in non-technical roles rely on data every day to make decisions, develop ideas or measure success. We can create empathetic, intuitive systems When everyone on the team is empowered to understand data, they can make more informed decisions and measure their own success. Over time, this becomes extremely unmanageable.

Data Visualization 137

Data Visualization UX Analytic Tools Reporting Tools 137

eG Innovations

FEBRUARY 17, 2020

A new year is upon us once again; the holidays are over and it’s time to get back to work. You want your end-users to experience less technical faults by having a system in place that allows you and the team to be more proactive. What applications or desktops a user is connected to. Happy New Year to all of you.

Data Visualization 59

Data Visualization Analytic Tools Reporting Tools Weak Development Team 59

Izenda

DECEMBER 1, 2020

For many product managers and their teams, technical debt can be a black hole. Throughout product development, it may feel like you take two steps forward and three steps back. Technical debt is a common problem among product teams with no clear-cut solution. How agile teams accumulate technical debt.

Embedded Analytics 45

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 45

The Product Coalition

JUNE 8, 2018

Apptimize helps teams develop better digital products with easy to deploy SDKs and a centralized dashboard for all channels. The first thing mobile teams need to understand without a shadow of a doubt is the differences between a mobile website, a hybrid app, and a native app.

Analytic Tools 60

Analytic Tools Feedback Software Reporting Tools Product Research 60

Userpilot

MARCH 21, 2024

How do you even know if you have no clue what your ideal customer looks like? That’s why you need a customer profile template. Read on to find out the different types that make a customer profile, how you can create a customer profile template in 5 steps, and some customer profile examples.

Data Visualization 105

Data Visualization User Testing Customer Experience Customer Feedback 105

UX Studio: Product Management

SEPTEMBER 19, 2019

Having an established UX design process can save you time, energy, money and can also save you from a bad headache. Find out more about our experience and process of kick-off workshops. Find out more about our experience and process of kick-off workshops. Kick-off in progress with the HBO team.

UX 84

UX User Testing Research Software Feedback Software 84

Usersnap

JULY 18, 2022

Also known as feedback menus at Usersnap, floating action buttons make a website more user-friendly; many companies find them necessary when collecting customer feedback , and making product or website improvements. What does this customer feedback menu do? It gives end users multiple feedback options from one button.

Feedback Software 52

Feedback Software Research Software User Testing Customer Feedback 52

Userpilot

MAY 26, 2024

Is Appcues or Chameleon the best tool for customer feedback? In this post, we’ll discuss exactly what the perfect tool for performing customer feedback should deliver and which will be the best choice for your company’s needs. TL;DR Let’s explore how Appcues and Chameleon compare when it comes to collecting customer feedback.

Feedback Software 52

Feedback Software User Testing Customer Feedback Data Visualization 52

Userpilot

APRIL 21, 2024

Is UserGuiding or Userlane the best tool for interactive user guides? In this post, we’ll discuss exactly that – what the perfect tool for creating interactive user guides should deliver and which will be the best choice for your company’s needs. Must have features for interactive user guide tools Not all tools are built the same.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

Userpilot

MARCH 11, 2024

Looking for an effective user analytics tool and wondering if Mixpanel is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your user analytics needs. Looking for a Better Alternative for User Analytics? Try Userpilot!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

JANUARY 26, 2021

Customer journey analytics is your greatest resource in making sense of your user data. If all the data we collect to create better products and customer experiences were trees, each company could plant its own forest. It’s being able to look from above and see the customer journey that winds through them.

Data Visualization 98

Data Visualization Analytic Tools User Testing Customer Experience 98

Userpilot

MAY 22, 2024

Is Appcues or UserGuiding the best tool for customer feedback? In this post, we’ll discuss exactly what the perfect tool for performing customer feedback should deliver and which will be the best choice for your company’s needs. TL;DR Let’s explore how Appcues and UserGuiding compare when it comes to collecting customer feedback.

Feedback Software 52

Feedback Software User Testing Customer Feedback Data Visualization 52

Userpilot

DECEMBER 10, 2023

Looking for a good customer experience tool and wondering which one of Pendo, Appcues, and UserGuiding is the best option for your SaaS company? There are plenty of tools for customer experience on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Customer Experience 52

Userpilot

MAY 26, 2024

Is Appcues or Whatfix the best tool for customer feedback? In this post, we’ll discuss exactly what the perfect tool for performing customer feedback should deliver and which will be the best choice for your company’s needs. TL;DR Let’s explore how Appcues and Whatfix compare when it comes to collecting customer feedback.

Feedback Software 52

Feedback Software User Testing Customer Feedback Data Visualization 52

Userpilot

MARCH 11, 2024

Looking for an effective user engagement analysis tool and wondering if Mixpanel is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your user engagement analysis needs. Try Userpilot!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Software Review 52

Userpilot

APRIL 28, 2024

Is Appcues or UserGuiding the best tool for interactive user guides? In this post, we’ll discuss exactly that – what the perfect tool for creating interactive user guides should deliver and which will be the best choice for your company’s needs. Appcues is a robust product adoption and user onboarding platform for web and mobile apps.

Analytic Tools 52

Analytic Tools User Testing Feedback Software Data Visualization 52

Userpilot

MAY 12, 2024

TL;DR Hotjar is a product experience insights platform for visualizing and mapping the ways users engage with your website through interactive heatmaps, session recording, feedback collection, behavioral analytics, and more. It allows your team to see every moment of the customer experience clearly, so you can make changes that work.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Alchemer Mobile

FEBRUARY 2, 2021

They focus all of their time and resources on building a great app. When it comes time to launch, however, they fall into the trap of thinking submitting an app to the app stores is the same as launching an app. As they wait for the downloads to come, they realize—all too late—the fallacy of this assumption. The bad news?

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Userpilot

MARCH 11, 2024

Looking for an effective user behavior analysis tool and wondering if Mixpanel is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your user behavior analysis needs. Looking for a Better Alternative for User Behavior Analysis?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

DECEMBER 10, 2023

Looking for a good customer experience management tool and wondering which one of Pendo, Appcues, and UserGuiding is the best option for your SaaS company? There are plenty of tools for customer experience management on review sites, but they don’t make the choice any easier. Let’s compare them!

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Customer Experience 52

Userpilot

MARCH 15, 2024

Appcues is a robust product adoption and user onboarding platform for web and mobile apps. It enables product teams to create, implement, and test personalized in-app onboarding experiences. The platform also helps you announce new product features and collect customer feedback.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Software Review 52

Userpilot

OCTOBER 31, 2022

Looking to drive adoption with contextual user onboarding ? As any savvy product manager will know, picking the right tool is essential to the success of your SaaS – so it’s worth taking the time to choose carefully. Another important aspect for product managers to consider is customer loyalty. What is Userpilot?

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 98

Userpilot

MAY 26, 2024

Is UserGuiding or Spekit the best tool for customer feedback? In this post, we’ll discuss exactly what the perfect tool for performing customer feedback should deliver and which will be the best choice for your company’s needs. TL;DR Let’s explore how UserGuiding and Spekit compare when it comes to collecting customer feedback.

Feedback Software 52

Feedback Software User Testing Customer Feedback Data Visualization 52

Userpilot

MAY 19, 2024

Is Pendo or UserGuiding the best tool for customer feedback? In this post, we’ll discuss exactly what the perfect tool for performing customer feedback should deliver and which will be the best choice for your company’s needs. TL;DR Let’s explore how Pendo and UserGuiding compare when it comes to collecting customer feedback.

Feedback Software 52

Feedback Software User Testing Customer Feedback Data Visualization 52