Userpilot

OCTOBER 31, 2023

User experience analytics is one of the secret ingredients for boosting SaaS growth. This ensures your product remains enjoyable for users, boosting retention and loyalty. We will also go over free and paid product analytics tools that can help facilitate the process. across the customer journey.

Data Visualization 80

Data Visualization Analytic Tools Feedback Software Research Software 80

Userpilot

OCTOBER 17, 2023

Customer insights provide intelligence and analysis about customer experience, activities, and preferences. Therefore, they are vital for effective product strategies and ensure resource allocation aligns with customer needs.

Data Visualization 77

Data Visualization Analytic Tools Research Software Feedback Software 77

Userpilot

MAY 7, 2024

Product adoption software is the lifeblood of the modern product management process. In this article, we explore what product adoption software does and identify 12 of the best product adoption tools on the market. TL;DR Product adoption software drives users to adopt a product through carefully curated product experiences.

Analytic Tools 90

Analytic Tools Feedback Software Research Software Reporting Tools 90

Userpilot

MARCH 7, 2024

Analytics tools offer a competitive advantage for companies investing in prolonged product growth. However, not all companies can invest precious resources in an analytics tool. In reality, some companies are better served using free vs paid analytics platforms. There are different types of analytics tools.

Data Visualization 92

Data Visualization Analytic Tools Reporting Tools Research Software 92

Userpilot

JULY 28, 2024

Interested in customer experience manager roles? In this guide, we’ll explore the ins and outs of customer experience manager roles through detailed job descriptions and handy templates. They play a key role in implementing a positive customer experience , improving user retention, and minimizing churn rates.

Customer Experience 52

Customer Experience Analytic Tools Feedback Software Data Visualization 52

Userpilot

MARCH 5, 2024

User behavior analytics tools are an essential part of the modern product manager’s toolkit. These robust tools help you track and analyze crucial user behavior data. You can use the information they provide to improve user engagement, boost conversion rates, streamline your marketing, and drive product growth.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

Usersnap

AUGUST 12, 2024

Net Promoter Score, launched in 2003, has become a key metric for assessing customer satisfaction. NPS measures customer loyalty by asking how likely customers are to recommend your product or service to others. They offer detailed reporting and customizable survey questions , often with user-friendly interfaces.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

JULY 18, 2023

It takes a fair bit of effort and time to keep up with the constant innovation in the product management software space. The tools are constantly evolving and changing their pricing plans, so it may be difficult to ensure that your product team is using the right tools and getting the best value for the money.

Analytic Tools 84

Analytic Tools Feedback Software Research Software Reporting Tools 84

Userpilot

AUGUST 30, 2024

TL;DR WalkMe is a digital adoption platform designed to facilitate customer and employee onboarding through in-app experiences, like interactive walkthroughs , on-screen guidance, and self-service support resources. The WalkMe Insights platform forms the core of WalkMe analytics. WalkMe analytics dashboard.

Data Visualization 82

Data Visualization Analytic Tools Reporting Tools Feedback Software 82

Userpilot

MAY 13, 2024

In either case, marketing analytics tools can come to your rescue. But with so many analytics solutions available in the market, how do you choose the right one? In this article, we’ll take a look at a few powerful marketing analytics software, focusing on their features and pricing. Book your demo now to see it in action.

Analytic Tools 82

Analytic Tools Data Visualization Feedback Software Reporting Tools 82

Userpilot

FEBRUARY 15, 2024

Having funnel analysis tools that provide comprehensive analytical insights about where and why users drop off will solidify your business’s competitiveness in the long term. TL;DR Funnel analytics refers to the analysis of events across all stages of every customer journey. Starts at $20/month).

Analytic Tools 87

Analytic Tools Data Visualization Feedback Software Reporting Tools 87

Userpilot

AUGUST 22, 2024

While LogRocket excels at session replays, it might not be the most comprehensive solution for all your analytics needs. Luckily, there are several tools available that offer advanced tools for user behavior tracking, performance monitoring, and product analytics. Schedule a Userpilot demo and see how you can get started.

Data Visualization 83

Data Visualization Analytic Tools Feedback Software Reporting Tools 83

Userpilot

AUGUST 27, 2024

Then it might be time to consider LogRocket competitors. However, the best product analytics tools for you depend on factors other than having a wider range of features. So let’s go over the best LogRocket alternatives, their ideal use cases, and how each tool compares to it so you can choose the right product. G2 rating : 4.6/5

Data Visualization 81

Data Visualization Analytic Tools Feedback Software Research Software 81

Userpilot

DECEMBER 15, 2022

What is the best software localization tool available at the moment? The article explores what product managers need to consider when choosing the localization tool for their SaaS product. Software localization adapts your products so that it feels natural to users who speak a different language. Let’s do it!

Research Software 88

Research Software Analytic Tools Feedback Software Reporting Tools 88

Userpilot

MAY 22, 2024

A/B tests play a crucial role in driving product adoption, which makes it important to choose the right A/B testing software to run them. It can help you dig deeper into user behavior and understand what resonates with them. Also, you can make evidence-based decisions to improve user retention and engagement.

Analytic Tools 85

Analytic Tools Data Visualization Reporting Tools Feedback Software 85

Userpilot

JUNE 19, 2024

Interested in customer onboarding specialist roles? In this guide, we’ll explore the ins and outs of customer onboarding specialist roles through detailed job descriptions and handy templates. It can additionally include a list of preferred skills, experience, and certifications. An example of such a tool is Userpilot.

Analytic Tools 52

Analytic Tools Feedback Software Onboarding KPIs Reporting Tools 52

Userpilot

SEPTEMBER 2, 2022

On the hunt for the best instructional design software to create course content and engage learners? In this article, we cover: How SaaS companies can use instructional design software to increase product adoption. What to look for in the right instructional design tool. The top ten instructional design tools on the market.

Analytic Tools 88

Analytic Tools Feedback Software Reporting Tools Software Review 88

Gainsight

AUGUST 4, 2022

In the decade since Gainsight created the customer success (CS) category, the industry has matured from a reactionary stance, answering post-sales and services needs, into a proactive and sophisticated revenue-generating machine. . Gartner is a company that delivers actionable, objective insight to executives and their teams.

Reporting Tools 105

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Userpilot

APRIL 9, 2024

What are the best onboarding platforms available on the market in 2024? Are you looking for an onboarding solution for web or mobile apps? Do you need it to support customer or employee onboarding processes? To help you make an informed choice, our guide introduces 9 best-in-class onboarding platforms. Ready to dive in?

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

SEPTEMBER 21, 2022

How can you use knowledge base tools to guide your customers and remove their frustrations while using your product? An in-app knowledge base enables you to take advantage of the self-serve support model for effective customer service delivery. There are numerous knowledge base tools in the market.

Analytic Tools 84

Analytic Tools Feedback Software Reporting Tools Data Visualization 84

Userpilot

APRIL 22, 2024

In SaaS, it’s advised to follow customer success best practices to ensure that users achieve their desired outcomes with your product and become loyal advocates for your brand. TL;DR Customer success builds long-lasting relationships, increases customer retention , lifetime value , and advocacy, and informs product development.

Analytic Tools 70

Analytic Tools Feedback Software Research Software Customer Experience 70

Userpilot

JULY 11, 2022

What are the golden rules of great customer service and why should you utilize them? The reputation of your company depends on the quality of service you provide to your customers. It doesn’t matter how great your product is, if your customer support is bad, your customers will leave!

Reporting Tools 93

Reporting Tools Feedback Software Customer Experience User Testing 93

Userpilot

FEBRUARY 25, 2024

Funnel analysis examples can help product managers find the missing puzzle pieces to improve user journeys. Discover the critical stages of each funnel and tools that help you gather actionable insights. Here’s how to perform conversion funnel analysis for a specific user journey: Create your user personas.

Data Visualization 87

Data Visualization Analytic Tools Feedback Software Reporting Tools 87

Userpilot

JUNE 19, 2023

What factors should you consider when choosing a SaaS learning management system to support your customers and employees? And which are the best tools available on the market at the moment? TL;DR A SaaS learning management system (LMS) is a cloud-based solution for delivering educational experiences.

Analytic Tools 80

Analytic Tools Feedback Software Reporting Tools Systems Review 80

Userpilot

DECEMBER 21, 2022

Marketing analytics tools are a product marketing manager’s best friend. In this article, we cover: What are marketing analytics tools and why they are essential for marketing teams and marketing agencies? Key features to look for when shopping around for marketing tools. Let’s get started.

Data Visualization 81

Data Visualization Analytic Tools Feedback Software Research Software 81

Userpilot

APRIL 29, 2021

A product without customer onboarding software is a lot like attending a dinner party where you don’t know anyone and haven’t been welcomed in. It’s a little awkward and a lot more effort on your part to try and have a good time. A majority of consumers experience that same lack of introduction during SaaS onboarding.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Gainsight

APRIL 15, 2022

In a world where SaaS and tech are transforming businesses with recurring revenue models and subscription-based products and services, even the most established enterprise players need to adapt. The power dynamic has flipped from vendors to customers. Customer success is a team effort, more Avengers than Batman.

Enterprise 97

Enterprise Customer Experience Feedback Software Data Visualization 97

Userpilot

JULY 21, 2024

TL;DR Userpilot is an all-in-one product growth platform that helps boost growth metrics at every stage of the user journey. Userpilot offers three pricing plans: Starter, Growth, and Enterprise. It is excellent for businesses looking for more advanced analytics and user feedback features. User engagement.

Data Visualization 79

Data Visualization Analytic Tools Technical Review Feedback Software 79

Userpilot

OCTOBER 20, 2023

What’s the best funnel optimization tool for SaaS companies? If you’re looking for the answer to this question, I don’t envy you as there are plenty of excellent platforms out there. In this article, we look at 10 product analytics tools that you should consider when making your choice.

Analytic Tools 85

Analytic Tools Data Visualization Feedback Software Reporting Tools 85

Userpilot

JUNE 29, 2022

How many customer segmentation tools are out there? Then how do you determine the best one for customer segmentation analysis to uncover product growth opportunities? Here, we have listed a few popular customer segmentation software options and described their pros and cons. What is a customer segmentation tool?

Analytic Tools 89

Analytic Tools Research Software Data Visualization Reporting Tools 89

Usersnap

JULY 16, 2024

As a content manager working with product managers daily, I have extensively tested, reviewed , and evaluated the top mostly paid bug-tracking tools. These bug-tracking software solutions are often integrated within a project or product management tool, offer many versatile features for tracking, managing, and resolving software issues.

Data Visualization 40

Data Visualization Reporting Tools Feedback Software Analytic Tools 40

Userpilot

JULY 29, 2021

Are you looking for customer engagement solutions that can give you an upper hand in creating stronger customer relationships? It can be quite confusing if you don’t know what tactics will improve customer engagement in your product. Higher customer retention. Increased customer lifetime value ( LTV ).

Feedback Software 98

Feedback Software Analytic Tools Reporting Tools Customer Communications 98

Userpilot

FEBRUARY 14, 2024

In the article, we look at 12 solid contenders for this title, covering a few most common use cases: In-app user engagement Sales funnel management Customer support Analytics and reporting Marketing Collaboration and project management Let's dive right in! Book the demo to find out more! What are Salesforce integrations?

Data Visualization 90

Data Visualization Analytic Tools Reporting Tools Feedback Software 90

Userpilot

MAY 14, 2023

Choosing the best event-tracking tool for your business is not easy. To make the choice a bit easier for you, we’ve created a list of the best tools for tracking events available for SaaS teams in 2023. TL;DR An event-tracking system is an application for recording and analyzing user interactions with your product or website.

Analytic Tools 85

Analytic Tools Data Visualization Feedback Software Reporting Tools 85

Usersnap

DECEMBER 10, 2023

User Acceptance Testing (UAT) is important for more agile software development teams. It’s the last stage in the software development life cycle, and it ensures every product meets the requirements and designations of the users. Price comparison tools often didn’t work. Pick the best UAT tool for you ?

Data Visualization 52

Data Visualization Feedback Software Analytic Tools Reporting Tools 52

UX Planet

JANUARY 18, 2024

UX research emerges as a pivotal factor in crafting user-centered designs and strategies. This process, often undervalued in real-world scenarios, is crucial for understanding user behaviors, needs, and preferences. It’s a beacon that illuminates user pain points and behavioral nuances, gleaned from direct insights.

Data Visualization 86

Data Visualization User Testing Research Software Product Research 86

Userpilot

SEPTEMBER 2, 2024

Both tools are quite popular and come with their unique sets of advantages and drawbacks. In this guide, we’ll go into the specifics of each tool and give you side by side comparison, making it easier for you to pick one. Hotjar offers more integrations, including Slack and Jira, while Clarity supports basic tool connections.

Data Visualization 82

Data Visualization Analytic Tools Feedback Software Reporting Tools 82