Intercom, Inc.

OCTOBER 13, 2022

We’ve just wrapped up another edition of New at Intercom to share our fall 2022 product launch with everyone. Meet the five brand-new product innovations that will drive up customer engagement this fall – including our biggest messenger update yet. You need modern efficient tools to make your work faster and easier.

Feedback Software 118

Feedback Software Events Data Visualization Customer Communications 118

ProductPlan

MARCH 17, 2020

Strategic Roadmap : Develop a cross-functional strategic roadmap that factors in dependencies needing alignment (sales and marketing efforts related to a product launch, for example). Divide and Conquer the Activities of Strategic Product Managers. Product planning. Product strategy. Product development.

Outbound 99

Outbound Product Management Product Manager Customer Experience 99

Intercom, Inc.

APRIL 24, 2018

Most internet businesses want a personal way to communicate with customers; they just need the right tools to do it at scale. As we looked into ways we could make our Messenger better for our customers, we started to see patterns and realized our Messenger is powering much more than just chatting. The App Store.

Customer Experience 223

Customer Experience Customer Communications Outbound Customer Feedback 223