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We manage everything from product launch, forecasting, planning to product marketing and sales and when things change drastically Product Managers are expected to be agile and stay on top of technologytools to save the day. when retail and in-person customercommunication has transformed?—?is
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Especially today, as most users will actively seek out self-service content before reaching out for help, not having in-app support available will generate friction and thus represent a huge disadvantage (especially in the SaaS industry). Let’s go over what you can do today to automate customer service processes.
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We had debated the options — building a new app in parallel, refactoring it piece by piece, abstracting all the features into a configuration layer, and many more. Better customercommunication. Salesforce: Provides “Salesforce Retirement” roadmaps that detail its plans for retiring legacy user interfaces. Their hope?
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