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Words matter: Removing exclusionary terminology from our codebase

Intercom, Inc.

Intercom has responded by hiring a diversity and inclusion consultant, updating our recruitment strategy and hiring practices to reduce bias, scheduling allyship training for all employees, and amplifying Black voices in our podcast and blog. And the response was overwhelming. The question was not, “should we do this?” Share the work.

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Technical Review: A Trusted Look Under the Hood

TechEmpower - Product Management

The answer is to engage a trusted outside source for a Technical Review – a deep-dive assessment that provides a C-suite perspective. At TechEmpower, we’ve conducted more than 50 technical reviews for companies of all sizes, industries, and technical stacks. A technical review can answer that crucial question.

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Using Generative AI to Drive Corporate Impact

TechEmpower - Product Management

Similarly, in customer support , AI-driven chatbots and automated response systems are taking over routine support, effectively handling common issues such as account inquiries or basic troubleshooting. cto , infotech , innovation , product , project , saas

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Conducting User Research in Product Management

The Product Guy

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Amanda Ralph Product Management Consultant. Jordan lives in Manhattan and in his spare time likes to play soccer.

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Applying Product Management to Web Design in a Multiscreen Era

The Product Guy

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Amanda Ralph Product Management Consultant. Jordan lives in Manhattan and in his spare time likes to play soccer.

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Guide to the Software Engineer Career Path

PMLesson's Ace the PM Interview

Want to know what your next steps are as an engineer as you make your way to CTO? Freelance or Contractor Finally, software engineers can also choose to go the way of freelancers or contract workers. Understand how to manage a full product lifecycle including code reviews, version control, creating coding standards, CI/CD, and testing.

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53 Questions Developers Should Ask Innovators

TechEmpower - Product Management

Still, if you’re a business leader and your developers haven’t asked you these questions, look for a Fractional CTO to help navigate the critical early stage of development. Can you provide specific examples of different types of customers, what they need, and what the system will do for them? Who are the customers?