Intercom, Inc.

AUGUST 11, 2020

Intercom has responded by hiring a diversity and inclusion consultant, updating our recruitment strategy and hiring practices to reduce bias, scheduling allyship training for all employees, and amplifying Black voices in our podcast and blog. And the response was overwhelming. The question was not, “should we do this?” Share the work.

Technical Review 289

Technical Review Software Review Systems Review Fractional CTO 289

Modus Create

AUGUST 29, 2024

Although one survey by CDP revealed that 25% of people expressed a negative sentiment toward AI and its usage in customer service due to a lack of personalization, it’s clear that many are favorable to having it incorporated within product development and in other use cases. If they don’t, then you can consider a couple of options.

Weak Development Team 52

Weak Development Team Reporting Tools Development Fractional CTO 52

Split

OCTOBER 22, 2020

Feature flags provide so much for software organizations: they allow teams to separate code deployment from feature release, test in production, run experiments, and more. This idea is called the expand-contract pattern. In reality, you can’t stop the world, update your code, and then start the world again.

Fractional CTO 83

Fractional CTO Software Review Systems Review User Testing 83

Mironov Consulting

APRIL 15, 2023

In my experience, there’s usually a fundamental misalignment between two broad groups at software companies – especially B2B/enterprise companies — that I’ve been thinking/writing for a while.  One   Engineering-grade testing and code re-use are often discussed but almost never put in place.  And

Customer Experience 124

Customer Experience Software Review User Testing Technical Review 124

ProductPlan

JANUARY 21, 2020

A few years ago, I was the acting product manager at a startup, developing an enterprise software product. I heard requests from customers, domain experts, consultants, our development team, and internal stakeholders. I heard requests from customers, domain experts, consultants, our development team, and internal stakeholders.

Development Team Review 98

Development Team Review Software Review Fractional CTO CTO 98

The Product Coalition

MARCH 23, 2022

Microsoft, for example, depends on manufacturers (Dell/HP) and retailers (Best buy) to sell its software. While the SAAS model has disrupted this thought process, enterprise software very much depends on forward integrators. Should the organization work with an outside consulting company (e.g.

Startups 130

Startups Fractional CTO Technical Review Software Review 130

The Product Coalition

NOVEMBER 7, 2019

Stewart Butterfield, the company’s CEO, saw the commercial potential in a new messaging application that would utilize bots and integrations with other tools frequently used in software development. Let’s review the three key types of outsourcing arrangements and what the differences among them mean to you as a customer.

Technical Review 60

Technical Review Feedback Software Fractional CTO Weak Development Team 60

UX Planet

MARCH 2, 2024

Additionally, there were several consulting and agency teams supporting all sorts of applications and building proof-of-concepts. This was praise and a comment that I heard from our Digital Business CTO. Some were even using InDesign for wireframing, while others handed off their designs in PDF files for stakeholder sign-off. “In

Feedback Software 98

Feedback Software Systems Review CTO Coach Data Visualization 98

Gainsight

JULY 1, 2022

Along with RevOps Squared, a benchmarking research firm, we surveyed over 600 companies of various sizes, with varying annual contract values and across multiple industries, to learn about their journeys towards implementing PLG strategies. Chief Technology Officer of PX, Gainsight. 47% plan to double their investment.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Business of Software Conference

SEPTEMBER 10, 2018

What makes Business of Software Conference speakers so smart? In honor of the recent passing of Gerald Weinberg, I’ll choose my favorite of his: The Secrets of Consulting. Mikey Trafton, Alamo Drafthouse, CTO. Rich Mironov, Mironov Consulting. Like most smart people, they read a lot. This year’s book list is here.

CTO Coach 49

CTO Coach Software Review Research Software Fractional CTO 49

Intercom, Inc.

DECEMBER 21, 2021

Amanda Renteria , CEO for Code for America. Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. Code for America’s Amanda Renteria on defining the citizen experience. Amanda Renteria, CEO of Code for America, is a firm believer in this idea. Hubert Palan , founder and CEO of Productboard.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

The Product Guy

SEPTEMBER 27, 2016

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Amanda Ralph Product Management Consultant. Vikas started his career as software developer with Siemens.

Research Software 148

Research Software User Testing Analytic Tools Product Research 148

Mironov Consulting

DECEMBER 31, 2017

Webinars, social posts, third party analysts, product reviews, podcasts, and long-term email nurturing are anchored by new features and compelling use cases. So I expect marketing audiences to snooze past improved reporting and geeky back office efficiencies in order to ask…. “Why aren’t we getting more done?”

Roadmap 92

Roadmap Fractional VPE CTO Coach Data Visualization 92

The Product Guy

OCTOBER 25, 2016

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Amanda Ralph Product Management Consultant. Vikas started his career as software developer with Siemens.

Analytic Tools 142

Analytic Tools Research Software CTO Coach Fractional CTO 142

Atlassian

JANUARY 27, 2022

Marty Hagewood, a software development manager at EMC Insurance Companies, experienced this first-hand. Large companies’ needs are becoming more complex due to emerging regulations around privacy and security. Software development tools power a broad array of operations on the journey from concept to code to customer.

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Research Software 52

The Product Guy

APRIL 4, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Amanda Ralph Product Management Consultant. Vikas started his career as software developer with Siemens.

Analytic Tools 107

Analytic Tools Research Software CTO Coach Development 107

Innovatemap

JUNE 9, 2020

The last thing we wanted was for patients to go to an urgent care facility, where they might contract COVID-19, only because they couldn’t reach their primary care physician virtually,” said Sherry Slick, CTO and COO of OurHealth. They had to juggle going as fast as possible while also providing a solution that was right for them.

Technical Review 52

Technical Review Fractional CTO Systems Review Healthcare 52

The Product Guy

JANUARY 5, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Amanda Ralph Product Management Consultant. Vikas started his career as software developer with Siemens.

Analytic Tools 108

Analytic Tools Research Software CTO Coach Fractional CTO 108

The Product Guy

FEBRUARY 18, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Amanda Ralph Product Management Consultant. Vikas started his career as software developer with Siemens.

Analytic Tools 96

Analytic Tools Research Software CTO Coach Fractional CTO 96

The Product Guy

MAY 15, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Amanda Ralph Product Management Consultant. Vikas started his career as software developer with Siemens.

Analytic Tools 90

Analytic Tools Research Software Product Strategy CTO Coach 90

Atomic Spin PM

JANUARY 23, 2019

When evaluating custom software development partners, it’s important to know if your potential partner has a track record of success with companies like yours and projects of similar complexity. This is the third post in a four-part series aimed at helping you select the best software development partner. Great people.

Software Review 40

Software Review Technical Review Customer Experience Fractional CTO 40

UX Studio: Product Management

NOVEMBER 8, 2021

It will take a lot of your time to review and assess every company’s website manually. As an expert design agency, we offer digital product design, user experience research, UX consulting and training, customized solutions tailored to our clients’ needs. There are dozens of web design firms in Sacramento. Capitol Tech Solutions.

Research Software 78

Research Software User Testing Technical Review Product Research 78

The Product Coalition

JULY 17, 2018

Dave Weiss, CTO BabyCenter LLC, Johnson & Johnson “The biggest success for us was having WillowTree take over the app.”? —?Vice It is based all over the world, with offices in Austin, Boston, Newcastle, London, Copenhagen and India. Motto: We Create Exemplary Software Solutions For The World’s Most Forward-thinking Companies.

Research Software 60

Research Software Weak Development Team Development CTO Coach 60

Bain Public

MAY 29, 2020

FUN FACT: It is actually thanks to the coaching service for innovative and technological SMBs (PMEit) administered by MAIN that we’ve been able to work with some of our incredible clients, Wastack , LiveScale , Blaise Transit and Enkidoo , and provide them with product management, consultancy and coaching support. Startup founder?

CTO Coach 52

CTO Coach Startups Research Software Feedback Software 52

Atomic Spin PM

JANUARY 16, 2019

This is the second post in a four-part series aimed at helping you select the best software development partner. Defining “Great People” I would look for two big things: Generalist product developers – I want to work with people who specialize in software product development and who take a generalist approach to technology.

Software Review 40

Software Review Weak Development Team Customer Experience Technical Review 40

DISQO

DECEMBER 22, 2018

Think: Apple’s iMac, T-Mobile’s un-contract, or Blackberry’s latest shift to software. In December, we hosted our inaugural event in Chicago to celebrate the opening of our regional office there. Bombacino was told that, due to various complications, AJ was going to need a feeding tube for the rest of his life.

Fractional CTO 40

Fractional CTO Technical Review Airlines Systems Review 40

Revulytics

DECEMBER 16, 2019

The majority of the attendees are from business and enterprise software/SaaS, consumer and web. Review Article: The Intersection Between Digital Transformation and a Barbershop Quartet by Dave Cliffe. A good mix of attendees from B2B and B2C software technology companies. Dharmesh Shah, CTO and Co-founder of HubSpot.

Analytic Tools 76

Analytic Tools CTO Coach Research Software Technical Review 76

DISQO

DECEMBER 22, 2018

Think: Apple’s iMac, T-Mobile’s un-contract, or Blackberry’s latest shift to software. In December, we hosted our inaugural event in Chicago to celebrate the opening of our regional office there. Bombacino was told that, due to various complications, AJ was going to need a feeding tube for the rest of his life.

Feedback Software 40

Feedback Software Fractional CTO Technical Review Airlines 40

DISQO

DECEMBER 22, 2018

Think: Apple’s iMac, T-Mobile’s un-contract, or Blackberry’s latest shift to software. In December, we hosted our inaugural event in Chicago to celebrate the opening of our regional office there. Bombacino was told that, due to various complications, AJ was going to need a feeding tube for the rest of his life.

Feedback Software 40

Feedback Software Fractional CTO Technical Review Airlines 40

The Product Guy

MARCH 2, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Amanda Ralph Product Management Consultant. Vikas started his career as software developer with Siemens.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

The Product Guy

FEBRUARY 2, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Amanda Ralph Product Management Consultant. Vikas started his career as software developer with Siemens.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

The Product Guy

JANUARY 31, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Amanda Ralph Product Management Consultant. Vikas started his career as software developer with Siemens.

Analytic Tools 60

Analytic Tools Research Software Customer Experience User Testing 60

The Product Guy

JANUARY 27, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Amanda Ralph Product Management Consultant. Vikas started his career as software developer with Siemens.

Analytic Tools 60

Analytic Tools Research Software Enterprise Startups 60

Atomic Spin PM

JANUARY 9, 2019

Finding the right custom software development firm for your project is a tough job. Software projects are notorious for being late, over budget, and frustrating. Making useful, valuable software products takes a lot more than technical know-how. Evaluate the Software Firm First. The details of your project can come later.

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Weak Development Team Software Development Software Developers Research Software 40

Userpilot

MARCH 7, 2024

But I was initially afraid to enter tech because I couldn’t code, and I was never particularly good at maths, so I thought I couldn’t do that. Have you ever experienced discrimination in workplace due to your gender or family situation? But my mum told me: “Maja, you need way too much money to be a tour guide for churches.”

Technical Review 103

Technical Review CTO Coach Startups Feedback Software 103

Atomic Spin PM

JANUARY 7, 2019

Software is never done—there are always more features and functions you could add. So how much should you budget for a custom software project? At Atomic, we like the term “responsible budget”—one that gives you enough capital to create software that starts paying for itself. How much is this software worth to you?

Feedback Software 40

Feedback Software Software Review User Testing Customer Experience 40

Mironov Consulting

JANUARY 17, 2019

A not-yet-generating-repeatable-revenue company of 6 people might have one architect/CTO, one designer, three other developers, and a CEO. So we know that the CEO is time-slicing to cover investor pitches and office space and recruiting and benefits and legal and setting product direction and stocking the kitchen with snacks.

User Testing 97

User Testing Customer Experience Customer Feedback CTO Coach 97