Remove CTO Remove Fractional CTO Remove KPI
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11 Key SaaS Roles and Responsibilities in 2023

Userpilot

Chief Technical Officer The CTO is responsible for outlining the company’s technological vision, implementing technology strategies, and ensuring that the technological resources are aligned with the company’s business needs. Negotiate contracts and close agreements to maximize profits.

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Episode Two: Pulse Everywhere Session Recaps and Takeaways from Day Two

Gainsight

Despite the size and global complexity of the company, they developed a vision and roadmap to success with four KPI: revenue growth, lead pass to Sales, retention, and merchant satisfaction NPS. NDR is a better way to measure the install base of a SaaS company because it’s less ambiguous and simple to calculate.