Intercom, Inc.

AUGUST 15, 2018

On day one as Reddit’s new VP of Engineering, Nick Caldwell faced a dilemma. He had just spent 13 years at Microsoft, most recently as the head of 300 engineers. At Reddit, he led a team of 35 – none of whom knew how to manage other engineers. Here are five quick takeaways: Management and leadership aren’t one and the same.

Engineering 141

Engineering Leadership CTO Coach Feedback Software 141

Lenny Rachitsky

SEPTEMBER 15, 2024

Camille was previously the CTO of Rent the Runway, VP of Technology at Goldman Sachs, Head of Platform Engineering at Two Sigma, and Global Head of Engineering and Architecture at JPMorgan Chase. She is about to release new newest book, Platform Engineering: A Guide for Technical, Product, and People Leaders.

Feedback Software 119

Feedback Software CTO Engineering Customer Feedback 119

Lenny Rachitsky

MARCH 3, 2024

Boz joined Facebook in 2006 as their approximately 10th engineer, and in his 18-year tenure he built the original News Feed, Messenger, and Groups, as well as many early anti-abuse and infrastructure systems. At various times he has been the engineering director overseeing Events, Places, Photos, Videos, Timeline, Privacy, and more.

CTO 110

CTO User Testing Analytic Tools Research Software 110

Intercom, Inc.

FEBRUARY 28, 2018

Our teams across Intercom think and work holistically, so when we talk about Product, we mean engineering, design, product management, research and analytics. That means we’ll be hiring 350 people over the next 18 months across our offices in San Francisco, Dublin, London, Chicago and Sydney.

Research Software 195

Research Software CTO User Testing Analytic Tools 195

Intercom, Inc.

JUNE 15, 2022

We’re excited to sponsor a new equity, diversity, and inclusion scholarship for students of the University of Limerick’s Immersive Software Engineering (ISE) course – valued at €10,000. Software engineering will play a crucial role in the future of business, society, and even our planet. Investing in education. Practical experience.

Software Engineering 104

Software Engineering Research Software Engineering CTO 104

PMLesson's Ace the PM Interview

MAY 14, 2021

Becoming an engineering manager is the first step into the big world of management for many software engineers. Engineering managers are tech experts and great leaders. That is why we wrote this article to give you an overview of the transition from software engineer to engineering manager. So let's get to it!

Software Engineering 92

Software Engineering Engineering Reporting Tools Feedback Software 92

Mind the Product

JULY 9, 2018

They operate independently with a product development team, maybe on a smaller product or area, and under the leadership and mentorship of a more senior product manager. Though engineering, design, or business are the most common, some of the best product managers out there have come from customer support, QA, business analysts, and more.

Product Management 195

Product Management Product Manager CTO Coach User Testing 195

Mind the Product

MAY 21, 2019

When leadership asked them to make a decision they got stuck in spin cycles because they didn’t know what they were trying to achieve. Eventually leadership would lose patience and make the decision, perpetually continuing the empowerment disillusionment cycle. They are easy to remember and guide engineers to make good decisions.

Research Software 188

Research Software User Testing CTO Coach Product Research 188

Daniel Elizalde IoT Blog

APRIL 24, 2018

In this episode, we discuss how Product Leaders can build strong partnerships with design and engineering teams. My guests today are Deanna Shaw, Director of Design for the Internet of Things at IBM Watson IoT, and Roxy Stimpson, Vice President and CTO at IoT World Labs.

Engineering 90

Engineering CTO Leadership 90

Lenny Rachitsky

SEPTEMBER 26, 2024

Prior to joining Glean, Tamar was chief product officer at Slack, where she led product, design, and research as the company scaled, including a 10x increase in revenue, its public listing, and an acquisition by Salesforce. She also led product and engineering teams at Google, working on search, identity, and privacy, and at A9.com,

User Testing 111

User Testing CTO Coach Analytic Tools Research Software 111

PMLesson's Ace the PM Interview

MARCH 21, 2022

Trying to better understand the software engineer career path? Want to know what your next steps are as an engineer as you make your way to CTO? An engineering career can go in many different directions depending on your technical skill set and what you want out of a job. We've got your covered.

Software Engineering 52

Software Engineering Reporting Tools Fractional CTO CTO 52

The Product Coalition

JUNE 28, 2020

So what does this mean for Product teams, and specifically product leadership? With the majority of our product & engineering teams furloughed and operating with a skeleton caretaker team only, here’s my top 10 learnings from recent experience of this crisis: A crisis calls for pragmatism and being truly agile. Have a co-captain.

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Leadership Travel Customer Experience CTO 78

Mironov Consulting

SEPTEMBER 14, 2020

Sales execs want more sales-y Heads of Product; development execs want more engineering-ish Heads of Product; marketing teams want a marketer in product clothing… no candidate passes muster with all groups. If you’re overseeing 52 developers and 4 product managers, your attention is mostly on engineering issues rather than product issues.

Reporting Tools 145

Reporting Tools Analytic Tools Onboarding KPIs Fractional CTO 145

Product Talk

MARCH 1, 2023

I asked who was involved in choosing outcomes and was surprised to see that such a large percentage of teams said both their team and leadership were involved. In an ideal world, outcomes should be set by both the product team and executive leadership. of the respondents said that engineering was missing. said other.

Product Research 220

Product Research Data Visualization Customer Feedback Weak Development Team 220

The Product Coalition

SEPTEMBER 16, 2023

Drawing upon a rich vein of experiences — from leadership roles in engineering to insightful albeit brief stints as a founder and CTO and steering roles focusing on morphing concepts into market-ready products — my tenure in this vibrant ecosystem has been incredible.

Startups 120

Startups Technical Review Product Management Product Manager 120

Amplitude

SEPTEMBER 11, 2018

Eric Wang, a recently hired software engineer on our product engineering team, shares what it’s like to onboard with Amplitude’s engineering department. I’m a software engineer on the product engineering team. Even though Amplitude is growing, their onboarding is still done by the leadership team.

Engineering 75

Engineering Feedback Software Analytic Tools Customer Experience 75

The Product Guy

SEPTEMBER 27, 2016

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Prior to Medidata, Paul led product management and was head of technology at Centage Corporation, a budgeting and financial forecasting software company in Natick, MA.

Research Software 148

Research Software User Testing Analytic Tools Product Research 148

Mind the Product

NOVEMBER 19, 2019

Mixcloud CTO and co-founder Mat Clayton helped bootstrap his company from humble beginnings in an empty warehouse with no internet connection to more than 15 million active users over a 10-year period, all before they took their first round of funding. He joined us to talk about startup life, scaling, making hard decisions, and more.

CTO Coach 104

CTO Coach Fractional CTO Product Research Customer Experience 104

Product Management University

DECEMBER 2, 2022

If your product requires integration on any level, your customer’s software engineers will be responsible for installing and deploying the product for the end user. Executive Leadership (The Ultimate Buyer). Executive leadership buyer personas need to know your product can impact the organization’s overall strategic goals.

B2B 130

B2B Customer Experience User Testing Customer Feedback 130

The Product Guy

OCTOBER 25, 2016

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Prior to Medidata, Paul led product management and was head of technology at Centage Corporation, a budgeting and financial forecasting software company in Natick, MA.

Analytic Tools 142

Analytic Tools Research Software CTO Coach Fractional CTO 142

Arkenea

SEPTEMBER 5, 2024

Marc Brown, HealthTech Founder and CTO with 20 years of experience building products and leading engineering teams talks about agentic workflows in healthcare, staying curious to foster innovation in tech teams and qualities that make a successful CTO. Connect with Marc on LinkedIn here. The best applications are yet to come.

CTO 52

CTO Artificial Inteligence Feedback Software Healthcare 52

Product Innovation Educators

MAY 22, 2023

How product mangers can improve collaboration in cross-functional teams Today we are talking with Maziar Adl, the co-founder and CTO of Gocious, an organization that creates product roadmap management software. Many of the tools product managers use on a day-to-day basis are engineering-focused ticketing systems.

Feedback Software 94

Feedback Software User Testing User Friction Customer Experience 94

Intercom, Inc.

JULY 21, 2022

For Slack, that was clearly the engineering and dev communities, who love new tools. How do you attract these different types of people and build the value for Slack going wall to wall inside of a large company versus a startup of 10 people or being siloed in the engineering department of a larger company? Here’s Rachel.

Download 215

Download Feedback Software Data Visualization Customer Experience 215

PMLesson's Ace the PM Interview

JUNE 19, 2022

Cloud architects, however, are responsible for using cloud computing technologies to engineer these solutions. Typically, cloud architects are responsible for designing and building the cloud technologies of their firms. Typically, they work in engineering teams alongside other developers and engineering managers.

Reporting Tools 52

Reporting Tools CTO Research Software Technical Review 52

Intercom, Inc.

DECEMBER 21, 2021

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers. Will Larson , CTO of Calm.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Mind the Product

AUGUST 23, 2017

She’d inherited a technical product where the engineers already had a view of the direction and deliverables required. During planning workshops the engineers were mentioning a lot of tools, methods, processes and concepts that were unfamiliar to her. A friend, who’s recently become a product manager, asked me that recently.

Product Management 143

Product Management Product Manager CTO Management 143

Modus Create

FEBRUARY 24, 2020

Under supportive leadership, designers can be enabled to ask the right questions, explore divergent paths, and validate assumptions through controlled experimentation. Depending on your organization, you may have more than 100 times as many engineers as designers. Monitor the Ratios. Invite Them to More … Everything. user group events.

User Testing 106

User Testing Product Research Customer Experience CTO 106

Intercom, Inc.

OCTOBER 31, 2019

. “Take the work out of work, that’s my motto in life” Prior to that, I was the CIO of another large Fortune 500 company called KLA-Tencor, and the rest of my life has been in software engineering: building tools to help people get things done without having to do all the work. Balancing human-computer interaction.

Data Visualization 169

Data Visualization Artificial Inteligence Customer Experience Technology 169

PMLesson's Ace the PM Interview

JUNE 9, 2020

For example, imagine that a CTO is looking to develop and bring to market a software product. Leadership And last, but certainly not least, TPMs must have strong leadership. These employees rely on the strong leadership skills of their TPM to successfully guide them through the successful execution of the program.

Reporting Tools 98

Reporting Tools Fractional CTO Fractional VPE Management 98

PMLesson's Ace the PM Interview

FEBRUARY 20, 2019

As an undergraduate at UPenn, I was originally planning to move into software engineering on graduation. Many top employers are looking for computer science or engineering graduates to fill PM positions, and this is an excellent route into the role. First off, product management is very communication and leadership oriented.

Technical Advisors 98

Technical Advisors Feedback Software Product Management Product Manager 98

The Product Coalition

JULY 28, 2022

We discussed various entrepreneur challenges, and he mentioned that the hardest thing he encounters daily as a co-founder and CTO is understanding the organization’s physical mechanics. This book inspired me to choose industrial engineering studies. This piece was inspired by a friend of mine, a successful entrepreneur.

Research Software 121

Research Software Product Research Development Fractional CTO 121

TechEmpower - Product Management

AUGUST 21, 2023

The explanation from software leadership is often unsatisfying or unclear. But at a minimum, any good review should include: Straightforward Analysis : A straightforward report that grades aspects of your technology, processes, and team. It’s written for a business leader, not an engineer. Does the code follow best practices?

Technical Review 104

Technical Review Software Review Development Team Review Systems Review 104

Intercom, Inc.

JANUARY 27, 2022

While the movement has helped spark awareness over the stubborn gender gap in the tech industry, helping to drive more diverse hiring initiatives across all businesses and encouraging women to succeed in STEM fields, women still hold an astonishingly low percentage of tech roles according to recent data – 16% in engineering, 27% in computing.

Research Software 138

Research Software Engineering Definition CTO 138

The Product Coalition

JULY 27, 2024

My primary tasks involved attending standups and working directly within a scrum room alongside engineering teams. A lot of time was spent on scrum ceremonies and collaborating with engineering teams to ensure efficient execution. Because of this, it is easy for their value to be overlooked by leadership.

CTO Coach 92

CTO Coach Fractional CTO Product Management Product Manager 92

Arkenea

AUGUST 23, 2024

Wali Khan, a healthcare technology leader with over two decades of experience enabling business capabilities through the development of innovative software products and solutions talks about the role of AI in current and future projects, what it takes to be a successful CTO in the healthcare sector and more.

Analytic Tools 52

Analytic Tools Feedback Software Artificial Inteligence Fractional CTO 52

svpg

SEPTEMBER 30, 2016

Necessity being the mother of invention, this is where the queue, the ratings system, and the recommendation engine all came from. Those were the technology-powered innovations that enabled the new, much more desirable business model. So the team got to work.

Reporting Tools 160

Reporting Tools Analytic Tools Customer Experience Technical Review 160

The Product Coalition

AUGUST 6, 2023

Did you identify bugs and coordinate with engineering, etc? Do we need to escalate any critical issues to company leadership? I have an Engeenering degree and have been in the Israeli tech scene for the past fifteen years, from a research and development leader, to a co-founder and CTO, to product leader.

Research Software 140

Research Software Reporting Tools Product Research User Testing 140