Intercom, Inc.

APRIL 27, 2018

On call work like this can be a powerful customer orientated activity that connects engineers to the value customers get from your product. Back in the early days of Intercom, our CTO Ciaran was the entirety of the on call team, both in and out of the office. The history of on call at Intercom.

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Engineering Software Review Systems Review Technical Review 209

Product Innovation Educators

MAY 2, 2022

Today we are talking about senior roles that contribute to innovation, specifically the role of CTO (Chief Technology Officer). Joining us is Steve Orrin, CTO at Intel. 1:52] What’s your role like as Federal Chief Technology Officer (CTO)? I think about now , next , and after.

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TechEmpower - Product Management

AUGUST 7, 2023

What does it mean to be a CTO for a startup? Should a startup CTO spend their time programming? Exploring new technologies? The role of a CTO varies as the company matures. But hiring a lead developer, or even a VP of Engineering, can create a gap between the founders and the developers. What does the role demand?

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Lenny Rachitsky

MARCH 3, 2024

Boz joined Facebook in 2006 as their approximately 10th engineer, and in his 18-year tenure he built the original News Feed, Messenger, and Groups, as well as many early anti-abuse and infrastructure systems. At various times he has been the engineering director overseeing Events, Places, Photos, Videos, Timeline, Privacy, and more.

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Piyanka Jain

JANUARY 31, 2020

Feature Engineering?—?Hypothesis-driven Hypothesis-driven vs. ML-driven I was talking to a CTO of a Fortune 100 bank this morning and we got talking about feature engineering in AI/ML models. With the advent of ML and AI, many believe that the statistical methods of feature engineering are redundant.

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Engineering Data Visualization CTO Banking 150

Lenny Rachitsky

SEPTEMBER 15, 2024

Camille was previously the CTO of Rent the Runway, VP of Technology at Goldman Sachs, Head of Platform Engineering at Two Sigma, and Global Head of Engineering and Architecture at JPMorgan Chase. She is about to release new newest book, Platform Engineering: A Guide for Technical, Product, and People Leaders.

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Intercom, Inc.

FEBRUARY 28, 2018

Our teams across Intercom think and work holistically, so when we talk about Product, we mean engineering, design, product management, research and analytics. That means we’ll be hiring 350 people over the next 18 months across our offices in San Francisco, Dublin, London, Chicago and Sydney.

Research Software 195

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Lenny Rachitsky

JANUARY 11, 2024

Simplify security | Ahrefs —Improve your website’s SEO for free — Sam Schillace is deputy CTO and corporate vice president at Microsoft. Sam was also a principal investor at Google Ventures, has founded six startups, and was the SVP of engineering at Box through their IPO.

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Intercom, Inc.

AUGUST 11, 2020

And while seeing this work come to fruition, Sam, a Product Engineer at Intercom, was inspired to find more ways to get involved. My team’s lead engineer stopped what he was doing and announced to the all-male room, ‘Looks like the token female engineer has arrived.’ And the response was overwhelming.

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Technical Review Software Review Systems Review Fractional CTO 289

Intercom, Inc.

AUGUST 15, 2018

On day one as Reddit’s new VP of Engineering, Nick Caldwell faced a dilemma. He had just spent 13 years at Microsoft, most recently as the head of 300 engineers. At Reddit, he led a team of 35 – none of whom knew how to manage other engineers. Nick Caldwell: I’m VP of engineering at Reddit.

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Engineering Leadership CTO Coach Feedback Software 141

Intercom, Inc.

JUNE 15, 2022

We’re excited to sponsor a new equity, diversity, and inclusion scholarship for students of the University of Limerick’s Immersive Software Engineering (ISE) course – valued at €10,000. Software engineering will play a crucial role in the future of business, society, and even our planet. Practical experience. Innovative course design.

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Intercom, Inc.

APRIL 22, 2021

For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. If you’re a senior engineer and want to further your career, what skills should you develop?

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Technical Review Leadership CTO Coach Weak Development Team 274

First Round Review

JUNE 17, 2019

As Greenhouse’s CTO, Mike Boufford built an engineering team that grew from one to 60 in its first five years — with zero regrettable attrition. Here, Boufford shares the recruiting tactics and culture practices that made engineers want to stay, and then opens up about why he started encouraging them to consider leaving the nest.

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Daniel Elizalde IoT Blog

APRIL 24, 2018

In this episode, we discuss how Product Leaders can build strong partnerships with design and engineering teams. My guests today are Deanna Shaw, Director of Design for the Internet of Things at IBM Watson IoT, and Roxy Stimpson, Vice President and CTO at IoT World Labs.

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PMLesson's Ace the PM Interview

MAY 14, 2021

Becoming an engineering manager is the first step into the big world of management for many software engineers. Engineering managers are tech experts and great leaders. That is why we wrote this article to give you an overview of the transition from software engineer to engineering manager. So let's get to it!

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Software Engineering Engineering Reporting Tools Feedback Software 92

Intercom, Inc.

FEBRUARY 16, 2022

In many cases, these projects had turned out to be some of the biggest these companies had ever taken on, taking the majority of their engineering team more than six months to complete. . “We And so our former CTO and co-founder Ciaran Lee decided we were just going to start. Lesson #2: Stick to your principles.

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Analytic Tools Data Visualization CTO Engineering 234

First Round Review

JUNE 18, 2019

As Greenhouse’s CTO, Mike Boufford built an engineering team that grew from one to 60 in its first five years — with zero regrettable attrition. Here, Boufford shares the recruiting tactics and culture practices that made engineers want to stay, and then opens up about why he started encouraging them to consider leaving the nest.

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Engineering CTO 92

Intercom, Inc.

APRIL 19, 2018

In engineering, you want to move fast, ship often and solve real customer problems. It means reducing choices amongst engineering teams and standardizing technology, so our team can spend as much time as possible delivering value to customers. Rich: Today I’m the Senior Director for Foundations Engineering at Intercom.

Research Software 192

Research Software Feedback Software Analytic Tools Customer Communications 192

PMLesson's Ace the PM Interview

MARCH 21, 2022

Trying to better understand the software engineer career path? Want to know what your next steps are as an engineer as you make your way to CTO? An engineering career can go in many different directions depending on your technical skill set and what you want out of a job. We've got your covered.

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Software Engineering Reporting Tools Fractional CTO CTO 52

Mind the Product

JULY 9, 2018

Though engineering, design, or business are the most common, some of the best product managers out there have come from customer support, QA, business analysts, and more. In many ways this is analogous to the Architect track in engineering (in contrast to the CTO track), and something we should encourage more. Product Manager.

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Product Talk

SEPTEMBER 4, 2024

. – Tweet This Because the red squad emerged as a strong example of how a trio can successfully work together, they were invited to present trio best practices to the rest of the product team, the engineering team, and in a meetup with external guests. Some companies seem to want to hire only based on having roles ready to set up a trio.

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Product Research Onboarding KPIs CTO Coach Research Software 215

Mind the Product

MAY 21, 2019

A CTO friend of mine likes to talk about the importance of an uptime budget for devops engineers. If these engineers keep to their budget, they are free to operate as they see fit. I’ve done exercises with engineering leaders to create rules and my absolute favorites are “what you build will own you” and “fear complexity”.

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Intercom, Inc.

JUNE 14, 2018

As an engineer, UX designer, product manager and startup advisor for more than 20 years, Laura been part of every type of team – from those that have to deliver on the sometimes unrealistic expectations of upper-management to the ones that suffer from too many opinions on the ground floor. What collaboration is and isn’t.

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Amplitude

DECEMBER 17, 2019

Nova is Amplitude’s in-house columnar-based storage & analytics engine. Our CTO, Curtis loves taking Distributed Systems problems into the realm of Mathematics and did a lot of interesting analysis to determine optimal rows per file for query purposes. The Amplitude chart (????) What is Nova? More on that in a separate blog-post.

Analytic Tools 19

Analytic Tools Data Visualization Engineering Research Software 19

ProductBoard

DECEMBER 15, 2020

In a recent interview with the Czech magazine and news site E15, Daniel Hejl, our CTO and Co-Founder, discussed what makes Productboard a unique proposition – not only for companies wanting to build better products but also for engineers in the Czech Republic.

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Crafty CTO

FEBRUARY 7, 2023

I’ve learned so much … most importantly, I think, that I love being a fractional CTO, a role that allows me to make use of everything I’ve learned and experienced over a long technology-focused career. What’s changing, rather, is the entity I’m delivering through – a new company called Crafty CTO.

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Mind the Product

AUGUST 23, 2017

She’d inherited a technical product where the engineers already had a view of the direction and deliverables required. During planning workshops the engineers were mentioning a lot of tools, methods, processes and concepts that were unfamiliar to her. A friend, who’s recently become a product manager, asked me that recently.

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Lenny Rachitsky

JULY 2, 2024

Good old-fashioned product engineering does. ” — Caitlin Colgrove , co-founder and chief technology officer at Hex “Most people think about AI-assisted services in terms of the model quality, but model quality is just a tiny piece of the total product.

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Product Research Research Software Feedback Software User Testing 136

The Product Guy

SEPTEMBER 27, 2016

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Prior to Medidata, Paul led product management and was head of technology at Centage Corporation, a budgeting and financial forecasting software company in Natick, MA. Dan Mason Head of Product, People Magazine.

Research Software 148

Research Software User Testing Analytic Tools Product Research 148

Amplitude

SEPTEMBER 11, 2018

Eric Wang, a recently hired software engineer on our product engineering team, shares what it’s like to onboard with Amplitude’s engineering department. I’m a software engineer on the product engineering team. Learn more about the Engineering team at Amplitude. Read the Amplitude Engineering blog.

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Engineering Feedback Software Analytic Tools Customer Experience 75

TechEmpower - Product Management

MARCH 4, 2024

In the sphere of software engineering , AI is pivotal for corporate IT by automating coding, optimizing algorithms, and enhancing security to boost efficiency and minimize downtime. By automating routine and complex tasks alike, AI allows engineers to focus on innovation and strategic tasks.

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PMLesson's Ace the PM Interview

JUNE 19, 2022

Cloud architects, however, are responsible for using cloud computing technologies to engineer these solutions. Typically, cloud architects are responsible for designing and building the cloud technologies of their firms. Typically, they work in engineering teams alongside other developers and engineering managers.

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Reporting Tools CTO Research Software Technical Review 52

NextBigWhat

JANUARY 6, 2022

While the world is going gaga over number of engineers, Zerodha builds and scales with.well just a handful of engineers. In this deep community cast, Zerodha’s CTO, Kailash shares it all in conversation with Ashish Sinha. Zerodha defies all standard norms of building a tech startup.

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CTO User Testing Feedback Software Customer Feedback 52

Product Management Lessons from the Trenches

JULY 10, 2018

Two years ago this week, I started work as the first VP of Product Management at NTENT - a company with huge, rapidly growing market, world-famous CTO, seasoned executives and engineering team, and core technology that only a handful of companies in the world possess.

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Arkenea

SEPTEMBER 5, 2024

Marc Brown, HealthTech Founder and CTO with 20 years of experience building products and leading engineering teams talks about agentic workflows in healthcare, staying curious to foster innovation in tech teams and qualities that make a successful CTO. Connect with Marc on LinkedIn here. The best applications are yet to come.

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CTO Artificial Inteligence Feedback Software Healthcare 52

The Product Coalition

JULY 28, 2022

We discussed various entrepreneur challenges, and he mentioned that the hardest thing he encounters daily as a co-founder and CTO is understanding the organization’s physical mechanics. This book inspired me to choose industrial engineering studies. This piece was inspired by a friend of mine, a successful entrepreneur.

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Research Software Product Research Development Fractional CTO 121

The Product Guy

OCTOBER 25, 2016

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Prior to Medidata, Paul led product management and was head of technology at Centage Corporation, a budgeting and financial forecasting software company in Natick, MA. Dan Mason Head of Product, People Magazine.

Analytic Tools 142

Analytic Tools Research Software CTO Coach Fractional CTO 142