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Seeing the big-picture vision and possessing versatility enables product managers to impact, even when the spotlight falls on others instead. Some view Product as an equal peer to Marketing, Sales, and Engineering, while others tuck it away under a VP of Product Marketing or a CTO. Are you a great mentor or a devoted protégé?
Chief Technical Officer : Responsible for outlining the company’s technological vision, implementing technology strategies, and ensuring that the technological resources are aligned with the company’s business needs. Much of the success here depends on how competent and motivated the CTO and their team is.
You also need to name KPIs for product people. Chris Butler , Director of AI at Philosophie NYC , lists out the proper KPIs for product managers and what makes up a “good” KPI. #15 It’s a “system of achievable goals and visions that work together to align the team around desirable outcomes.”
Jen gave critical insight on how to provide training, coaching, assets, and tools through Gainsight’s CS Enablement. Despite the size and global complexity of the company, they developed a vision and roadmap to success with four KPI: revenue growth, lead pass to Sales, retention, and merchant satisfaction NPS.
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