Product Talk

MARCH 1, 2023

I realize that many product people have never worked in a product trio , don’t have access to customers, aren’t given time to test their ideas, and are working in what Marty Cagan calls “features teams” or “delivery teams.” It keeps us focused and ensures that we create value for the business while meeting customer needs.

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Product Innovation Educators

MAY 20, 2016

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers, developers, and innovators be heroes. . As an example, under Steve Jobs, Apple spent a fraction on R&D compared to its peer group yet consistently released new products. 3) Start with customer needs. (4)

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CTO Coach Fractional CTO Customer Feedback User Testing 124

Intercom, Inc.

APRIL 22, 2021

For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. That question has been on Will Larson ‘s mind for a long time.

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Lenny Rachitsky

JANUARY 2, 2025

Gong’s pods don’t just build in isolation—they partner with 12 to 20 design partners (existing customers) who give feedback every step of the way. As you hear the same patterns and insights from multiple sources, you’ll know you’ve reached a sufficient depth to make informed decisions.

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The Product Guy

MARCH 2, 2017

In a recent live stream from one of our mentors of The Product Mentor , Nis Frome, lead a conversation around “Rapid Prototyping”. We are always looking for more product mentors from all around the world. Signup to be a Mentor Today! About The Product Mentor. Signup to be a Mentor Today! Meet the mentors….

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Analytic Tools Research Software CTO Coach Fractional CTO 150

Mironov Consulting

JUNE 27, 2019

There may also be some designers or a few developers reporting into such roles, but I’m focused away from CTO and VP Engineering roles where the majority of staff are developers. . Over-allocated product managers are forced to cut corners, usually on direct customer validation and on product strategy. Coaching/mentoring/training plan.

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CTO Coach Onboarding KPIs User Testing Customer Experience 108

The Product Coalition

JULY 27, 2024

John’s journey in Product Management is insightful and inspiring. I love working closely with customers and collaborating across various organizational functions,” he said. He is now the founder of Breakthrough Ventures , providing Fractional Product Management and Product Marketing Services to software companies.

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Product Talk

SEPTEMBER 4, 2024

Their customers are among the biggest websites online, including retailers like Macy’s and Levi’s, marketplaces like Farfetch and Etsy, and publishers like the New York Times. Even if we weren’t calling them trios yet, the new squads were supposed to focus more on user or business impact.”

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Product Research Onboarding KPIs CTO Coach Research Software 219

Intercom, Inc.

JUNE 14, 2018

Rather than suggesting a model startup, advisor and author Laura Klein is likely to point you toward her favorite heist film. I hosted Laura on our podcast to learn everything from why assembling a great product team is like pulling off a heist, to tips for improving collaboration and marrying business needs with user goals.

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Weak Development Team CTO Coach Onboarding KPIs Fractional CTO 190

Mironov Consulting

JANUARY 17, 2019

Many CEOs tell me that they (personally) are the best-informed people within their companies about what customers need , and they (personally) are best positioned to drive decisions on product priorities. A not-yet-generating-repeatable-revenue company of 6 people might have one architect/CTO, one designer, three other developers, and a CEO.

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Lenny Rachitsky

JUNE 9, 2024

It will help you deliver value to users, tell a more inspiring story about your company, and recruit a team. The ultimate measure of product-market fit is customer retention. If customers keep coming back, it indicates that your product or service is meeting their needs and providing value.

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CTO Coach Customer Experience User Testing Startups 98

Lenny Rachitsky

SEPTEMBER 26, 2024

Brought to you by: • Explo —Embed customer-facing analytics in your product • Sprig ⁠⁠ —Build products for people, not data points • Sidebar —Accelerate your career by surrounding yourself with extraordinary peers — Tamar Yehoshua is the president of product and technology at Glean.

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User Testing CTO Coach Analytic Tools Research Software 106

Product Talk

AUGUST 14, 2024

They might feel anxious about taking on tasks that are new to them and outside their regular routine at work, like speaking directly with customers. The Head of Product Coaching Matthew Ensor and CTO Brendan Wovchko partnered up and decided this was the way they wanted their teams to work together.

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Research Software Product Research Engineering User Testing 289

Mind the Product

MAY 29, 2018

As always the core of the conference is our line-up of amazing speakers, and the insights and stories they bring to the conference is what starts all those conversations. Leisa Reichelt, Head of Research and Insights at Atlassian. Leisa is responsible for building a better understanding of users and customers at Atlassian.

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Technical Cofounder Fractional CTO CTO Coach User Testing 94

Bain Public

MAY 29, 2020

It is a known fact that startups which are accompanied or coached, view their chances of success as being much higher compared to those that are not. The right mentoring and coaching support facilitates a startup’s transformation and enables roadmap planning and execution, without straying from the ultimate vision and goal.

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Intercom, Inc.

AUGUST 15, 2018

Find a sponsor , not a mentor — someone who is in the room when opportunities arise and makes sure your name comes up. Most people know what mentoring is: you find a leader, someone you respect, you grab coffee with them every so often, you unload your problems on them, and they give you some coaching and advice, which is useful.

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Engineering Leadership CTO Coach Feedback Software 141

Mironov Consulting

DECEMBER 31, 2017

. “Why isn’t my strategic customer’s feature request included?” And we [product managers] are often too shy or subtle to give them really clear feedback about their requests. “Our top two enhancements were requested by dozens of customers, including big players A, B, C and D.

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Roadmap Fractional VPE CTO Coach Data Visualization 92

Lenny Rachitsky

MARCH 10, 2024

Real product managers are creators and are responsible for both value (ensuring the product meets customers’ needs) and viability (ensuring the product aligns with the business objectives). Seek individuals with deep expertise, coaching abilities, and a contribution to comprehensive product strategy.

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Userpilot

JULY 27, 2023

UX Designer: Responsible for understanding the unique needs and requirements of SaaS users and designing the user interface and experience of SaaS products. Customer Success Manager: This person is responsible for customer relationships and experience as well as acting as the voice of the customer.

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Research Software Feedback Software Analytic Tools Onboarding KPIs 98

Lenny Rachitsky

SEPTEMBER 3, 2024

He is now a full-time growth advisor and angel investor who helps consumer subscription companies build their growth models, develop their growth strategies, hire and scale their growth teams, and achieve their full potential. Social networks grow ad revenue by increasing user engagement.

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User Testing Feedback Software Framework Onboarding KPIs 131

Hutwork

MARCH 9, 2018

This insightful article from McKinsey & Company talks about today’s product manager evolving into a mini-CEO. 5 Designing Your Product’s Continuous Feedback Loop. Sachin Rekhi, founder and CEO at Notejoy , a collaborative notes app for teams, writes about capturing user feedback. So do your customers.

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Article Feedback Software Research Software User Testing 82

Intercom, Inc.

JULY 9, 2020

Kevin Indig leads SEO & Content Marketing as VP at G2 and mentors startups in Marketing at GermanAccelerator. When taken in the context of his ‘coming of age’ alongside SEO it’s little wonder that his insights on the topic are worth hearing. We were delighted to have him join us for this week’s episode.

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Analytic Tools Research Software Data Visualization Technical Review 199

UX Planet

MARCH 2, 2024

Each team had its own interpretation of the brand’s digital guidelines to support their business, product, and user needs. This was praise and a comment that I heard from our Digital Business CTO. What worked well for us Success recipe: Coaching designers top-down and promoting grassroots contribution. Sound familiar?

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Feedback Software Systems Review CTO Coach Data Visualization 98

Valerian Tech

MAY 30, 2023

Efficient data analytics allows e-commerce companies to gain valuable insights into customer behavior, optimize their operations, and make informed business decisions. Understanding Customer Behavior Data analytics enables e-commerce businesses to gain deep insights into customer behavior and preferences.

Data Visualization 52

Data Visualization Analytic Tools Fractional CTO CTO Coach 52

Intercom, Inc.

DECEMBER 21, 2021

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers. Will Larson , CTO of Calm.

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Reporting Tools Feedback Software Research Software Technical Review 118

Valerian Tech

JULY 5, 2023

From improving customer experience to streamlining operations, technology has revolutionized the way hospitality businesses operate and given companies access to extremely valuable insights. By collecting and analyzing guest data, hospitality businesses can make data-driven decisions.

Analytic Tools 52

Analytic Tools Feedback Software Fractional CTO Data Visualization 52

Userpilot

MARCH 7, 2024

Keep reading to learn from the inspiring stories* of: Melissa Kwan – CEO and founder of ewebinar Alice de Courcy – Group Chief Marketing Officer at Cognism Maja Voje – Best-selling Author of GTM Strategist , Go-To-Market Advisor & Mentor to +400 tech startups inc. Sima Banijamali – Sr.

Technical Review 105

Technical Review CTO Coach Startups Feedback Software 105

Valerian Tech

FEBRUARY 10, 2023

A typical cryptocurrency project will have a team of developers, economists, investors, and advisors who work together to bring the project to fruition. Lack of transparency: Cryptocurrency projects must maintain a high level of transparency in order to gain the trust of users and investors.

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CTO CTO Coach Technical Review Feedback Software 52

Arkenea

JULY 12, 2024

Michael Ciano, CTO with 20+ years of experience talks about building trust as a key for leveraging technology in healthcare, building a robust business architecture and building an organization culture that fosters innovation. Patient Care is seeking greater insight and ease of access to high quality healthcare.

Technical Review 52

Technical Review Healthcare Fractional CTO CTO 52

Product Talk

MAY 10, 2023

To learn more about how real product leaders are approaching this challenge, I recently sat down with fellow Product Talk instructor Ellen Juhlin (who’s also a product coach, consultant, and Senior Director of Product Management at Orion Labs ). Teresa: Who are your typical customers? Were you engaging with your customers?

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Product Research User Testing Feedback Software Research Software 130

Gainsight

OCTOBER 7, 2022

If you’ve ever watched the show Ted Lasso , you’ve noticed that it is in many ways a tale of two coaches: Ted Lasso and Coach Beard. . Coach Beard is focused on data and results, using his expertise in the game to push the team toward winning. The art and science of CLV. Putting it all together in a PQL strategy.

Data Visualization 52

Data Visualization CTO Coach Onboarding KPIs Analytic Tools 52

Izenda

APRIL 29, 2019

Product managers don’t have full authority over all of the aspects that make products a success, such as user and data research, marketing, sales, or support. These may be gained through experience, education, or mentoring. Conducting customer research. Learning from user testing. Spearheading design. Self-Awareness.

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User Testing Product Management Product Manager CTO Coach 53

Mixpanel

MARCH 7, 2021

Getting that feedback is invaluable in shaping opinions, planning projects, and presenting strategy to management.” “I’m currently the founder of LevelUp, a startup aiming to revolutionize mentorship by creating a platform connecting women mentors and mentees based on role, industry, career interests, and goals.

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Andrew Chen

DECEMBER 1, 2021

” Here’s how I define each side: There are usually a minority of users that will create disproportionate value and as a result, they will have disproportionate power. For marketplaces, these are usually the sellers and providers who spend their entire day attracting users with their products and services.

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Research Software Books Customer Experience Technical Cofounder 95

Business of Software Conference

SEPTEMBER 10, 2018

Mikey Trafton, Alamo Drafthouse, CTO. Of course the 7 habits of highly effective people by Stephen Covey has been taught to me by mentors and has been as staple throughout my career. Good to Great by Jim Collins. Good Strategy Bad Strategy: The Difference and Why It Matters by Deckle Edge. Rich Mironov, Mironov Consulting.

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CTO Coach Software Review Research Software Fractional CTO 49

Under 10 Consulting

DECEMBER 19, 2019

problems to be solved for a market full of customers. If you don’t engage directly with customers every week, you’re not a product manager. The most successful teams I've coached have one or more people in each role. Product management focuses on. for the products available today. Where is product management?

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CTO Coach Reporting Tools CTO Engineering 52

eG Innovations

FEBRUARY 9, 2023

Organizations are increasingly facing data localization compliance regulation and customer contracts that can include clauses such as “may not move data to other countries without prior agreement”. Our MSP partners often operate on tight margins and must increasingly demonstrate tangible value to customers.

Data Visualization 52

Data Visualization Fractional CTO CTO Coach Onboarding KPIs 52